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The economics of Telemedicine and why it continues to fail. This presentation was developed 3 years ago but is just as relevant today as it was the day it was developed. Telemedicine solutions remain too expensive and continue to be focused on the wrong problem. There is a light at the end of the tunnel, the new wellness focused consumer solutions are radicalizing the economics of telemedicine. But the industry still is not addressing the key cost issue for effective telemedicine- the cost of medical oversight. Classic telecommunications solutions can address this problem.
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Extending the Boundary of the
Connected Hospital
Jim White, VP Connected Hospital
2 | Connected Hospital | April 2010 © Alcatel-Lucent 2010 All Rights Reserved
Specialty Telemedicine
Chronic Disease Management
Today’s FocusChronic Conditions
3 | Connected Hospital | April 2010 © Alcatel-Lucent 2010 All Rights Reserved
Source: Wu, Shin-Yi and Green, Anthony. Projection of Chronic Illness Prevalence and Cost Inflation. RAND Corporation, October 2000.
118125
133141
149157
164171
100
120
140
160
180
200
1995 2000 2005 2010 2015 2020 2025 2030
# of
Peo
ple
With
Chr
onic
C
ondi
tions
(m
illio
ns)
3
America’s Health Care CrisisPeople with Chronic Conditions
4 | Connected Hospital | April 2010 © Alcatel-Lucent 2010 All Rights Reserved
$850 $2,241
$4,256
$6,178
$8,518
$12,699
$0 $1,000 $2,000 $3,000 $4,000 $5,000 $6,000 $7,000 $8,000 $9,000
$10,000 $11,000 $12,000 $13,000
0 1 2 3 4 5+
Ave
rage
Per
Cap
ita H
ealth
C
are
Spe
ndin
g
Number of Chronic ConditionsSource: Johns Hopkins. Partnership for Solutions, 2004
4
Health Plans Understand the Problem:
Copying, citing, quoting, or distributing without w ritten permission of UPMC Health Plan is prohibited .
5 | Connected Hospital | April 2010 © Alcatel-Lucent 2010 All Rights Reserved
23.6 million diabetics in the United States
57 million pre-diabetics in the United States
If every diabetic measures their blood glucose 3 times per day, 69 million readings per day or 25 billion annual transactions.
Consider:
� False positives
� Failed attempts
� Value of the trended information by individual, group, locality
� Opportunities for behavioral change
Large scale human sensing represents a profound opportunity and information management challenge
An extrapolation of a health sensor networking problem
6 | Connected Hospital | April 2010 © Alcatel-Lucent 2010 All Rights Reserved 6
Active Disease
Keeping healthy people healthy
Preventing new disease
Optimally managing active disease
Population segments (based on HA data)
Roam Care Objective
Lower Risk Moderate Risk High Risk Well Managed
Poorly Managed/
Catastrophic
Keep members to the left
35% 30% 25% 8% 2%
Why Telemedicine always fails
7 | Connected Hospital | April 2010 © Alcatel-Lucent 2010 All Rights Reserved
PLG Use Case Examples
Symptomatic/Risky
$5/month
Chronic
$15/month
Complex
$250/month
Continuity LayerSelf Directed
System
managed
Very limited involvement from healthcare system
System is a tool to better manage
significant system resources
Why Telemedicine always fails continued
8 | Connected Hospital | April 2010 © Alcatel-Lucent 2010 All Rights Reserved
Telephony
End points are People
6 B People
Voice ..64Kbits/sec
Few calls per hr
Point to Point comm.
Data Networks
Endpoints are Computers
>100B computers
Video and data .. 1 Mbit/sec
10’s transactions per hr
Server to many client comm.
Web/Content Servers
Sensor Networks
Endpoints are sensors
>1000B devices
Voice, video, sensor data
(10 mbits/sec)
100’s of transactions per hr
Many sensors to ‘data fusion server’
Evolution of Networks
9 | Connected Hospital | April 2010 © Alcatel-Lucent 2010 All Rights Reserved
Sensor Networking Applied to Healthcare
9
Home Aggregation
Analysis Apps
Contact Centre Apps
Clinical/EPR integration
Devices, Sensor, ControlsRoam
Aggregation
10 | Connected Hospital | April 2010 © Alcatel-Lucent 2010 All Rights Reserved
Addressing the Patient Care Cycle
Discover
Individual/preferences
Inform
/Educate
Monitor/Evaluate
Motivate
Recommend/treat
Follow-up
The Litmus Test
11 | Connected Hospital | April 2010 © Alcatel-Lucent 2010 All Rights Reserved
ContinuaHealth Alliance
Mobile terminal
Glucometer
LAN
Wireless
Home Gateway
AccessNetwork
Multiservice backbone
TransmittersSensors Case Management
BroadbandAccess
Anywhere
Oxymeter
Weight-Scale
Stetho
Camera
Bloodpressure
Patient Gateway
Spirometer
xDSL
FTTx
Clinical Apps
(Video)ContactCenter
CommunicationCollaboration
Patient Family & carers
Care provider
Telco
GP
Specialist
Nurse
Case manager
TeleHealthManager
Application
ElectronicHealthRecord
TechnicalTriage
Billing
Clinical Triage
Panic buttonMotion detect
VideoAssistance
ManagementServices
LocationBasedServices
Set-Top Box
Security &Compliance
TV/Display
E-Health Sensor Network Framework
12 | Connected Hospital | April 2010 © Alcatel-Lucent 2010 All Rights Reserved
Economics of Scalable Chronic Disease Management
Symptomatic/Risky
Chronic ComplexSelf Directed
System
managed
Example
sensor
gateway
Clinical System
Case Management
Obesity Mgmt Chronic diabetic CHF/COPD
Pedometer Glucose Monitor/ BP Monito
Scale/BP/ Stethoscope/ Video Camera
none Cell phone Touchscreen PC
Weight control.com
Diabetes mgmt software
Multi-disease management sys
1:10,000 coach 1:1,000 Nurse 1:200 Specialized Nurse
$5/Month $15/Month $250/month
13 | Connected Hospital | April 2010 © Alcatel-Lucent 2010 All Rights Reserved
1.Standardized definition of system elements (sub-systems)
2.Investment in development of sub-systems (eco system required/target customer required)
3.Influential (Financially) sponsor
4.Careful avoidance of over dependence on technology initially (i.e. expert systems). Manage cost of human intervention.
Success Factors
14 | Connected Hospital | April 2010 © Alcatel-Lucent 2010 All Rights Reserved
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