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Excel with compliance
DUBAI 28TH JAN 2016
THE 2ND PHARMA COMMERCIAL AND SFE SUMMIT MENA
Wesam Nehad
Country Head GCC / Actavis
EXCEL WITH COMPLIANCE
LOOK MY DEAR, I ONLY TRAVEL WITH
MY WIFE AND ON FIRST CLASS .. YOU CAN
ARRANGE THIS WITH YOUR TRAVEL AGENT
HEY, WHERE ARE YOU TAKING US TONIGHT,
IT’S MY BIRTHDAY!
I’M NOT ATTENDING THE LECTURE, BUT I WILL
TAKE THE LUNCH
SOME TIMES WE FACE THIS ..
EXCEL WITH COMPLIANCE
I APPRECIATE INVITING ME TO THIS
EDUCATIONAL PROGRAM, IT IS
REALLY IMPORTANT TO GET THE LATEST MEDICAL UPDATES
REGULARLY
I USE YOUR PRODUCT AS PER THE APPROVED
INDICATIONS
YES, I WILL MAKE SURE TO ATTEND YOUR LECTURE TODAY
AND MOST OF THE TIMES WE FACE THIS ..
PHARMA PAID PHYSICIANS $6.5B in 2014, IN
USA
http://www.troyshu.com/blog/2016/01/15/pharma-paid-physicians-6-5b-in-2014-looking-into-the-open-payments-dataset/
https://openpaymentsdata.cms.gov/
Pharmaceutical and medical
device manufacturers routinely
pay doctors and hospitals in
the form of meals, travel
reimbursements, gifts,
entertainment, compensation
for speaking engagements, and
more.
EXCEL WITH COMPLIANCE
EXCEL WITH COMPLIANCE
I Have been here so
long …..
I don’t remember what
I did .. but
It had something to do
with
Non-compliance
I DON’T REMEMBER WHAT I DID…
WHAT IS COMPLIANCE
To create and promote a compliant culture and maintain a
standard of corporate governance which enables employees to
make smart decisions and protects the company and its people
EXCEL WITH COMPLIANCE
FOLLOWING ALL
LAWS
RULES AND
REGULATIONS
BEHAVING
ETHICALLY
AND WITH
INTEGRITY
WHAT COMPANIES NEED TO DO
Terms of Saudi Code of Pharmaceutical Promotional
Practices in the Kingdom of Saudi Arabia
EXCEL WITH COMPLIANCE
Don’ts
promote before MA
Give Incorrect or misleading impression to the nature, results,
scope, application, summary, or significance of studies used
in promotional materials
use the words safe or effective unless it is supported by
documented and published medical information
distort or misinterpret the meaning of information from
medical source
offer any cash payment by any means to HCPs
exaggerate about product characteristics
Dos
Promote approved indications in your MA
Promotional materials should be approved by medical
qualified person
Any comparison between many products or similar generics
should be supported by medical prove
Mention the reference of any medical information, and make
it available for public evaluation
Advertisement or promotion of pharmaceutical product In
general should be in conformance with the Islamic Sharia ,
social traditions, ethical, and cultural fundamentals for this
society.
Gifts can be offered to HCPs with max SR 50, linked to
medical field, and should hold the trade name of the product.
Donation can be offered to government or private hospitals
promotion should be based on encouragement on moderate
usage of medicine and to be presented logically
NO WORRIES, I'M PRESCRIBING YOUR
PRODUCT TO ALL MY PATIENTS
Terms of Saudi Code of Pharmaceutical Promotional
Practices in the Kingdom of Saudi Arabia
EXCEL WITH COMPLIANCE
Don’ts
‣ distribute samples contain narcotics or used in
psychotropic conditions
‣ conduct meetings or professional meetings in luxury or
fancy venues
‣ provide HCPs with entertainment programs or invite to
venues with live shows or similar
Dos
provide samples to qualified HCP who are able to prescribe in
small quantity
must have a adequate system to control samples
Books, scientific sources, Information, anatomical skeletons, or other
similar educational materials can be offered to HCPs, if it is for
absolute scientific
HCPs can provide companies with consultations service against
reasonable compensation
Meetings, seminars, congresses, and professional meetings
organized or sponsored by companies must be held in an
appropriate venue that is conductive to the main purpose of the
event
Hospitality should be limited travel, meals, accommodation and
registration fees
AD HOC
Comprised of ad-hoc responses to major risk & compliance issues
Fragmented
Start of a risk management strategy, although methodology and strategy is not aligned across different parts of the organization
Defined
Standardized compliance management procedures throughout the organization, although not fully socialized. There is a clear strategy in place, although there is still susceptibility to risk due to lack of employee buy-in, understanding and/or skills
Mature
Compliance Risk Management is well incorporated into broader organizational strategy; communicated and reinforced through Talent and Performance Management, Learning & Development, and organizational structure.
Optimized
Regular review and feedback are used to ensure improvement toward optimization, elements are often automated, which is more effective and preventing compliance failures and ultimately less costly than manual control
COMPLIANCE CULTURAL MATURITY LEVELS
EXCEL WITH COMPLIANCE
CREATING A COMPLIANCE CULTURAL
EXCEL WITH COMPLIANCE
COMPLIANCE CULTURE
Risk assessment
To create a compliance culture, we need to work on the below 5 components
and develop them simultaneously
CREATING A COMPLIANCE CULTURAL
EXCEL WITH COMPLIANCE
Structure
No formal compliance structure
No Independent oversight
Accountability is not defined
Risk Assessment
Compliance risks are not understood
Polices
Some compliance polices exist
No formal communication for polices
Training
Formal training is not provided
Monitoring
Monitoring is ad hoc
AD HOC Compliance Culture
EXCEL WITH COMPLIANCE
CREATING A COMPLIANCE CULTURAL
Structure
Management discourage non compliance but no follow up
Inconsistent oversight
accountability understood but not forma documents
Risk Assessment
Compliance actions are reactive
compliance risks are understood but no formal documented
Polices
compliance polices exist
general guidance on new polices with sporadic formal communications
Training
Sporadic compliance training exist
Monitoring
Monitoring exist but not complete
Fragmented compliance Culture
EXCEL WITH COMPLIANCE
CREATING A COMPLIANCE CULTURAL
Structure
Compliance structure is established
Compliance committee exist
Accountability on key officers, compliance officer has full responsibility for compliance practice
Risk Assessment
Process in place to identify compliance risks and develop mitigation plans
Polices
Policies for all compliance areas are available and published
Formal process to communicate polices exist
Training
Regular and scheduled on timely plan training
Monitoring
monitoring is regular for all activities and covering all areas
Defined Compliance Culture
EXCEL WITH COMPLIANCE
CREATING A COMPLIANCE CULTURAL
Structure
Reporting of risk areas is consistent and timely controlled
Compliance committee meets regularly and receive reports form compliance officers
Compliance officer is independent and report regularly to the compliance committee
Risk Assessment
Compliance risk assessment and mitigation plans are completed
Polices
Polices are available and easy to be reached on web site
Compliance polices and risk for non compliance is communicated
Training
Cooperate program for compliance development, that detect the individuals needs and practicing
Monitoring
Monitoring and risk management is fully documented and controlled by dedicated compliance officer
Defined Compliance Culture
EXCEL WITH COMPLIANCE
CREATING A COMPLIANCE CULTURAL
Structure
Network of compliance officers who meet regularly and coordinate compliance activities
compliance is a strategic priority, all risks are identified, assessed and mapped
Board and audit committee, and executive management demonstrate commitment to compliance and thought the company
Risk Assessment
Compliance, risk management and internal audit is integrated in work plan and supported by automated systems
Polices
Polices are available and easy to be reached on web site
regular formal and immediate communications for new or amended polices
Training
A compulsory program implemented and automation is used in monitoring, assessment and developing compliance practice
Monitoring
Monitoring and risk management are fully integrated in annual plans and used for continuous improvement
Optimized Compliance Culture
EXCEL WITH COMPLIANCE
CRITICAL SUCCESS FACTORS TO BUILD COMPAINCE CULTURE
• Top management endorsement and commitment
• Risk assessment and management is a continues process should be
integrated in work planning
• Training is well planned and integrated in employees development
programs
• Having a compliance officer and/or compliance committee to review and
approve all activities
• Having automated system to control, processing and report all activities to
top management regularly
• Every one is responsible for compliant practice