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© Nuffield Trust 06/06/22 Evaluating service innovations for older people Integration and innovation – meeting the challenges of evaluation in the new system Martin Bardsley

Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

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PHREE 2014 Spring Conference Integration and innovation – meeting the challenges of evaluation in the new system

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Page 1: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust9 April 2023

Evaluating service innovations for older people

Integration and innovation – meeting the challenges of evaluation in the new system

Martin BardsleyNuffield Trust

Page 2: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

• Promote independent analysis and informed debate on healthcare policy across the UK

• Charitable organization founded in 1940

• Formerly a grant-giving organization

• Since 2008 we have been conducting in-house research and policy analysis

• Significant interest in uses of predictive risk techniques

The Nuffield Trust

William Morris1st Viscount Nuffield

(1877 -1963)

Page 3: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Predictive risk modelling

Resource allocation

Descriptive studies Evaluations

Integrated care pilots

nuffield trust

Nuffield Trust Research team – data linkage projects

Risk sharing for CCGs

nuffield trust

Combined predictive model

nuffield trust

Person based resource allocation

nuffield trust

Social care at end of life

nuffield trust

Cancer and social care

nuffield trust

Predicting social care costs

nuffield trust

Virtual Wards

nuffield trust

WSD

nuffield trust

Marie Curie Nursing Service

nuffield trust

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© Nuffield Trust

Aims

Background

Exploiting routine information

2 case studies of retrospective evaluations

a. Marie Curie Nursing service

b. Partnerships for Older People

Page 5: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Ten-year trend in emergency admissions (46 million admits)

20

01

/02

Q1

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0.00

200,000.00

400,000.00

600,000.00

800,000.00

1,000,000.00

1,200,000.00

1,400,000.00

No ACS diagnosis ACS primary diagnosis ACS secondary diagnosis

Nu

mb

er

of

em

erg

en

cy

ad

mis

sio

ns

(m

il-

lio

ns

)

+35% (40%)

+34%

Page 6: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

By ambulatory care sensitive conditions…

Page 7: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Interventions to reduce avoidable admissions

Primary Care ED Depts Hospital Transition

Practice features Assess/obs wards Structured Discharge

Transition care management

Medication review GPs in A&E Medication Review

Rehabilitation

Case management

Senior Clinician Review

Specialist Clinics Self management and education

Telemedicine Coordination EOL care

Hospital at home

Virtual Wards

see Purdy et al (2012) Interventions to Reduce Unplanned Hospital Admission: A series of systematic reviews. Bristol University Final Report)

Page 8: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Why the current interest in integrated care?

• Rising levels of chronic disease• Ageing population • Increasing levels of hospital admissions and readmissions,

especially among the elderly and vulnerable, and children• Economic hard times, and unsustainable health and social

care economies• And too often we still do not get it right in terms of care co-

ordination, care planning, communication with families• Interest in prevent solutions that reduce the need for hospital

admissions

Page 9: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Integration

Sara Shaw, Rebecca Rosen and Benedict Rumbold What is integrated care? An overview of

integrated care in the NHS Research report. Nuffield Trust June 2011

Page 10: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

What information do we have on whether these are working?……

© Nuffield Trust

Page 11: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Data are everywhere…

GP

Local Authority

Commissioner

A&E

OP

IP

PharmacyCommunity

Health Services

Up there

HousingCouncil

Tax

Council Social

Services

Social care provider

Ambulance ControlNHS Direct

Commissioning data ...

Page 12: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Exploiting person level data

Linking data

a. over time to look at what happens to people – not just events

b. across care providers to build broader picture

Person level

Capture services provided ->costs; quality

Descriptions of health -> outcomes

Page 13: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Linkage not new

The Oxford Record Linkage Study: A Review of the Method with some Preliminary Results by E D Acheson DM MRCP and J G Evans MB MRCP (Nuffield Department of Clinical Medicine, Oxford University) Proc R Soc Med. 1964 April; 57(4): 269–274.

Page 14: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Tomb raiders?

Page 15: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Information flows

Page 16: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

Accident and emergency 350,000 records

Outpatients1,680,000 records

Inpatients360,000 records

Social care240,000 records

Community matrons20,000 records

GPs60 practices48.5 million records

Relative size of data sets collectedFor one PCT area (WSD project)

March 2011

Page 17: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Health and social care timeline – an individual’s history

Page 18: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Data linkage Social & secondary care interface

Page 19: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Final year costs: by age

<55 55-64 65-74 75-84 85-94 >=950

2,000

4,000

6,000

8,000

10,000

12,000

14,000

Female

All costs

Hospital costs

Social care costs

Age band

Est

imate

d a

vera

ge c

ost

s p

er

deced

en

t, £

Page 20: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

One person hospital cost profile over a year50+ year old male, total annual cost > £35,000

Outpatients DayCase Elective AE Nonelective

Time (weeks)

Page 21: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Used of linked person level data

Audit and Quality Improvement

Patient safety (e.g. monitoring drug side effects or surgical mortality rates)

Public Health programmes (immunisation; monitoring cancer rates)

Evaluate Services (are they effective and cost effective?)

Planning services (e.g. ICU bed availability; pandemic flu plans; manage changing patterns of demand)

Manage Performance (e.g. readmission targets; health outcomes indicators)

Resource allocation

Research

Page 22: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

Why rely on using existing data for research?

Advantage Disadvantage

• Descriptors of events and health status

• Constrained by the data that are collected – and quality/consistency of coding

• Volume of cases versus costs of data collection

• Handling sensitive personal information (+/- consent)

• Comprehensive coverage • Coverage of the data – unknown unknowns

• Enables retrospective studies/ not time sensitive

• Volume of data – complex processing

Page 23: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Example (1)

Impact of Marie Curie Nursing Service on place of death &

hospital use at the end of life

http://www.nuffieldtrust.org.uk/publications/marie-curie-nursing

Chitnis, X. , Georghiou, T., Steventon, A. & Bardsley, M. J. (2013). Effect of a home-based end-of-life nursing service on hospital use at the end of life and place of death: a study using administrative data and matched controls. BMJ Supportive & Palliative Care, 1–9. doi:10.1136/bmjspcare-2012-000424

© Nuffield Trust

Page 24: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Methods

• 29,538 people who received MCNS care from January 2009 to November 2011

• Sophisticated matching techniques used to select 29,538 individually matched controls from those who died in England from January 2009 – November 2011

• Matched on demographic, clinical and prior hospital use variables

• People started receiving MCNS care on average 8 days before death

Page 25: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Evaluation: The Marie Curie Nursing Service

Intervention:

• Nursing care support to people at end of life, in their homes

Nuffield commissioned to evaluate impact:• Are recipients more likely to die at home?• Reduction in emergency hospital admissions at end of life?

Methods:• Retrospective matched control study – use of already existing

administrative data

Page 26: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Matched control studies – broad aim

>1M individuals - died Jan 2009 to Nov 2011, did not receive service

(everyone else)

Aim to find 30,000 individuals who match almost exactly on a broad range of characteristics

Use this group as study control group

30,000 individuals - died Jan 2009 to Nov 2011 & received Marie Curie nursing service before death

Page 27: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Final datasets available for analysis

Nuffield trust

ONS deaths Hospital inpatient, outpatient, AEMC data - desensitised

N = 30,000

• person details• dates of

service • type of service

Identifiers:Names, DOB,Addresses, etc

• dates & place

of death for all people in England,

• associated hospital (HES) records

Identifiers:Nuffield Trust specific HESID

Page 28: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

0%

10%

20%

30%

40%

50%Comorbidities

0%

5%

10%

15%

20%

25%

30%

35%

Cancer diagnoses

Control group – how well matched? Diagnostic history

0%

10%

20%

30%

40%

50%Comorbidities

0%

5%

10%

15%

20%

25%

30%

35%

Cancer diagnoses

Marie Curie Controls

Page 29: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Results - Proportion of people dying at home

• 77% of MCNS patients died at home but only 35% of controls

• Impact of MCNS care on home deaths greater for those with no history of cancer then for those with cancer

Figure 2 – Place of death for Marie Curie Nursing Service patients & matched controls

Page 30: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Emergency admissions for cases where nursing started 3-7 days before death

Page 31: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Emergency admissions for cases where nursing started 8-14 days before death

Page 32: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Impact of MCNS care on hospital costs

Table 1 – Post index date hospital costs for Marie Curie cases and matched controls

Mean (sd) hospital costs per person

Activity Type Marie Curie cases Matched controls DifferenceEmergency admissions £463 (£1,758) £1,293 (£2,531) £830

Elective admissions £106 (£961) £350 (£1,736) £244Outpatient attendances £33 (£212) £76 (£340) £43

A&E attendances £9 (£34) £31 (£60) £22

All hospital activity £610 (£2,172) £1,750 (£3,377) £1,140

• Significantly greater reduction in costs among those with no recent history of cancer

• Also cost reduction much greater for those who started receiving MCNS care earlier (£2,200 for those >2 weeks before death)

Page 33: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Summary

• Evaluation of large-scale, existing palliative care service using well-matched controls

• Caveats – not all costs considered; unobserved differences about MCNS users

• Those who received home-based palliative care:

• Much more likely to die at home

• Lower use of hospital care (particularly unplanned)

• Lower hospital costs

• Impact of MCNS care greater for those without cancer – surprising finding, although literature limited

Page 34: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

Example (2)

Evaluation of Community Based Interventions impact on hospital admissions

Retrospective evaluation using matched controls

Adam Steventon, Martin Bardsley, John Billings, Theo Georghiou and Geraint Lewis An evaluation of the impact of community-based interventions on hospital use. A case study of eight Partnership for Older People Projects (POPP) . Nuffield Trust March 2011

© Nuffield Trust

Page 35: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

The Partnership for Older People Projects (POPPs)

“We recommend expanding the Partnerships for Older People Projects (POPPs) approach to prevention across all local authorities and PCTs.”

• £60m investment by DH with aim to:

“shift resources and culture away from institutional and hospital-

based crisis care”

• 146 interventions piloted in 29 sites.

• National evaluation of whole programme found £1.20 saving in bed days per £1 spent.

Page 36: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

From the 146 interventions offered under POPP, we selected 8 for an in-depth study of hospital use

Support workers for community matrons

Intermediate care service with generic workers

Integrated health and social care teams

Out-of-hours and daytime response service

+ 4 different short term assessment and signposting services

Page 37: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Our preferred option for this evaluation: link participants to HES through a trusted third party

March 2011

Collate files and add NHS numbers

Derive HES ID

Collate patient lists

Patient identifiers (e.g. NHS number)

Trial information (e.g. start and end date)

Non-patient identifiable keys (e.g. HES ID, pseudonymised NHS number)

Participating sites

Information Centre

Nuffield Trust

Page 38: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Prevalence of health diagnoses categories in intervention and control groups

Hyperte

nsion

Inju

ryFalls

Atrial fi

brillatio

n and flu

tter

Isch

emic

heart dise

ase

Cancer

Diabete

s

Menta

l health

Congestive

heart

failu

re

COPD

Cerebro

vasc

ular d

isease

Angina

Anemia

Renal failu

re0%

10%

20%

30%

40%

50%

60%

Control Intervention

Page 39: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Overcoming regression to the mean using a control group

March 2011

-12 -11 -10 -9 -8 -7 -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 7 8 9 10 11 120.0

0.1

0.2

0.3

Intervention

Month

Num

ber o

f em

erge

ncy

hosp

ital a

dmiss

ions

per

he

ad p

er m

onth

Start of intervention

Page 40: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Overcoming regression to the mean using a control group

March 2011

-12 -11 -10 -9 -8 -7 -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 7 8 9 10 11 120.0

0.1

0.2

0.3

Intervention

Month

Num

ber o

f em

erge

ncy

hosp

ital a

dmiss

ions

per

he

ad p

er m

onth

Start of intervention

Page 41: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Overcoming regression to the mean using a control group

March 2011

-12 -11 -10 -9 -8 -7 -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 7 8 9 10 11 120.0

0.1

0.2

0.3

Intervention

Month

Num

ber o

f em

erge

ncy

hosp

ital a

dmiss

ions

per

he

ad p

er m

onth

Start of intervention

Page 42: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Overcoming regression to the mean using a control group

March 2011

-12 -11 -10 -9 -8 -7 -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 7 8 9 10 11 120.0

0.1

0.2

0.3

Control Intervention

Month

Num

ber o

f em

erge

ncy

hosp

ital a

dmiss

ions

per

he

ad p

er m

onth

Start of intervention

Page 43: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Impact of eight different interventions on hospital use

Page 44: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Conclusions

• Able to undertake a retrospective evaluation of changes in hospital use for 8 projects, over 5000 subjects

• Study took less than 3 months once permissions obtained

• Findings suggest that none of these projects were delivering the anticipated reduction in hospital use

• The approach has limitations eg there is always the risk of unmeasured confounders; end points limited by the data available.

• The ability to track individual histories using existing data sets has great strengths and wider application

Page 45: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Findings from other studies study

March 2011 © Nuffield Trust

Page 46: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

And for 3 virtual wards…

Page 47: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

And 11 integrated care pilots (all pilots combined n=11,296)

• Elective admissions & outpatient attendances reduced more quickly for intervention patients than matched controls.

• However, emergency admissions appeared to have increased more quickly.

Difference in difference analysis(individual patient level)

Absolute difference (per head)

Relative difference

p-value

Emergency admissions 0.02 +2 % 0.03

A&E attendance -0.01 -1% 0.26

Elective admissions -0.04 -4% 0.003

Outpatient attendance -0.20 -20% <0.001 *

* Difference also detected at practice level

Page 48: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

9 observations

1. Recognise that planning and implementing large scale service changes take time

2. Define the service intervention clearly including what it is meant to achieve and how, and manage

implementation well

3. Be explicit about how the desired outcomes are supposed to arise and use interim markers of

success

4. Consider generalisability and context: they are important

5. If you want to demonstrate statistically significant change, size and time matter

6. Hospital use and costs are not the only impact measures

7. Pay attention to the process of implementation as well as outcome

8. Carefully consider the best models for evaluation

9. Work with what you have: organisation and structural change may not achieve desired outcomes

Page 49: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust

Summary

• Emergency admissions and urgent care seen as critical drives of need for new

services

• Many different initiatives aimed at integrating across primary/secondary care

divide – often with explicit aims to reduce emergency admissions

• Huge potential in exploiting linked data sets for retrospective evaluation of new

models of care

• Evaluation of many integrated care initiatives suggest reducing emergency

admission is very difficult – though they may have other benefits

• Some evidence that a well established programme for end of life care does reduce

need for hospital care

Page 50: Evaluating Service Innovations for Older People - Martin Bardsley, Nuffield Trust

© Nuffield Trust9 April 2023

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