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Creating World Class Delivery System to Improve
the Health of Vulnerable Populations
Transforming Primary Care at the Community Health Center
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Our Vision:Health Care is a Right not a Privilege
Our MissionCHC is building a world class primary health care system, that is committed to caring for special populations, and that is focused on improving health outcomes for our patients as well as building healthy communities.
Our ToolboxOur PeopleOur Partners Our InfrastructureOur Innovations
Our Vision, Mission, and Toolbox
Community Health Center, Inc.Middletown, CT
Cartoon Video
CHC’s Background
The best of…• Local and University Activism• Nationally, The Free Clinic Movement • Internationally, The Community Health Center
Movement
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Locally, CHC grew out of the student and community activism in Middletown. Key aspects of this activism include social entrepreneurialism working together for social justice.
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The Student and Community Activism In Middletown
Origins of the National Free Clinic Movement
The Free Clinic Movement began in the 1960s in San Francisco when Dr. David Smith founded the Haight Ashbury Free Clinics during the summer of love in the Haight Ashbury district.
Free clinics quickly spread to other California cities and the rest of the United States. In 1972 a meeting was held in Washington DC where clinic staff from around the country gathered and listened to speakers including Dr. Smith. At this meeting the slogan “Health Care is a Right Not a Privilege” emerged as a theme.
Origins of the International Community Health Center
MovementMedical students Sidney Kark and Emily Jaspan, found the Society of Medical Conditions and create the “Pholela Health Unit” which integrates individual clinical care with health promotion.
The Karks developed a social theory of medicine with the Pholela unit as a model which includes education for self help, recruiting and training community workers, and creates multi disciplinary teams.
Jack Geiger secures a Rockefeller Foundation fellowship to go to South Africa to learn about community oriented primary care the Karks. Based on this, he writes a proposal for a comprehensive, contemporary community health center in the United States.
Community Health Centers Today
• CHCs serve the primary healthcare needs of 23 million patients in over 9,000 locations across America
• Affordable health services for millions of uninsured, the working poor and newly jobless Americans
• Each health center takes a tailored approach to meet the unique needs of the people in its surrounding community.
• $24 billion in annual savings to the healthcare system
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CHC has taken the entrepreneurial and activist passion from the local community, principles and ideals of the National Free Clinic Movement and combined them with advances in primary care growing out of the international community health center movement. We continue to work at making top quality integrated care accessible to underserved populations across Connecticut.
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Our Waiting Rooms, Then and Now
1972 2015
Since 1972, Community Health Center, Inc. has been building a world-class primary health care system committed to caring for underserved and uninsured populations and focused on improving health outcomes, as well as building healthy communities.
Three Foundational Pillars • Clinical Excellence • Research & Development • Training the Next Generation
CHC Inc. Profile:• Founding Year - 1972• Primary Care Hubs – 13 • No. of Service Locations –
251• Licensed /Total SBHC
locations – 21 comprehensive/28 behavioral health only/189 mobile dental
• Organization Staff - 605
Care Delivery
Medical Care & Ancillary Services
Dental Care
Behavioral Health Care
Prenatal Services
Top Chronic Diseases
Cardiovascular Disease
Obesity/Overweight
Diabetes Chronic Pain
Asthma Depression
• Patients who consider CHC their health care home: 130,000
• Health care visits: 500,000 per year
CHC Patient Profile
0%
25%
50%
75%
100%90.80%
22%
64.8%
42%
6%
65%
CHC Patient Demographics
CHC Model Of Primary Care• Patient-centered healthcare home
– (Level 3 NCQA Recognition, Joint Commission Gold Seal)
• Comprehensive care, integrating primary medical care, dentistry and behavioral health on teams
• Care wherever you are (W.Y.A)• Timely efficient care, advanced access scheduling,
expanded hours• Transparent data driven; outcome focused using clinical
microsystem approach• Planned care and chronic care model
– Clinical Excellence– Research and Development– Training the next generation of healthcare providers
to this model of care
Team-Based Care
Key Innovations
Fully Integrated EHR Behavioral Health Warm Handoffs
Key Innovations
Quality Improvement Infrastructure
Data Driven Care
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Linking Specialists with Primary Care via eConsults
Patient’s EHR
Select private practice groups
Web-BasedeConsult Platform
Web Based Platform
Building National Models of Care
Building National Models of Care
Building National Models of Care
Community Health Center, Inc. © 2015
Building National Models of Care
CHC’s Educational, Technical & Innovation Projects
Contacts
Mark MasselliPresident/CEOph: 860.347.6971 x3620email: [email protected]
Margaret Flinter, APRN, PhDSenior Vice President/Clinical Directorph: 860.347.6971 x3622email: [email protected]
Tim Kearney, PhDChief Behavioral Health Officerph: 860.347.6971 x3507email: [email protected]
Daren Anderson, MDVice President/Chief Quality Officerph: 860.347.6971 x3740email: [email protected]
Heather Crockett-Washington, DDS, MPHChief Dental Officerph: 860.347.6971 x3059email: [email protected]
Mary Blankson, APRNChief Nursing Officerph: 860.347.6971 x3008email: [email protected]
Veena Channamsetty, MDChief Medical Officerph: 860.347.6971 x3009email: [email protected]
