INTEGRITY | TEAMWORK | COMMITMENT | RESPECT | EXCELLENCE

Health Care

Best in Class Revenue Cycle Management

Expertise Across Multiple Industries

HealthcareIndustries & ClientsHospitalsClinicsPhysician Groups

ARM Solutions1st Party3rd PartyPrime, SecondLate Stage

GovernmentIndustries & ClientsFederal, State, & County GovernmentMunicipalitiesUtilities

ARM SolutionsPrime, SecondSkip TracingDormant Judgements

EducationIndustries & ClientsColleges & UniversitiesGuaranty AgenciesPrivate EducationLoan Lenders

ARM Solutions1st PartyPrime, SecondSkip TracingJudgement AccountsLitigation

Financial ServicesIndustries & ClientsAlternative Loan LendersFinance Companies (Auto, Retail, etc.)Banks & Credit UnionsDebt Buyers

ARM SolutionsEarly OutPre Chargeoff1st PartyPrime, Second, Tertiary, QuadsSkip TracingPre-LegalProbateDormant Judgements

For over 39 years we have been one of the most trusted business partners in the healthcare Revenue Cycle and Accounts Receivable Management industry

We have partnered with over 127 healthcare facilities nationwide providing increased patientsatisfaction

Our facilities manage over $500 million in bad debtannually, $65 million in new monthly self pay placements,provide Medicaid eligibility services in 15 states, and offer ahost of consulting and extended office billings services for our clients

Our innovative approach is designed to offer clients and patients apatients-centric experience while maintaining the highest levelsof compliance standards and patient lifetime value

Best in Class Healthcare Services

Serving Financial, Healthcare, Higher Education, and Government Institutions Since 1977

How We Can HelpPatient-Centric Solutions

Patient Advocacy

Payment Plan

Monitoring

Customer Experience

Transparent receivables

management

Business Intelligence

Management Reporting

Insurance Verification

Call Recording

Program Eligibility

3 Lines of Defense

Compliance Model

Financial Counseling

Rigid Compliance

Patient Experience

Leading Edge Technology

Advanced Analytics

SustainedPerformance

Our Mission

Transforming theIndustry

Centers of Excellence Two Centers of Excellence

Sartell, MN 500 Seats Gaithersburg, MD 200 Seats

How We Can Help

Industry Changing Compliance

Industry Changing Compliance

Thre

e Li

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f De

fens

e

Corporate Compliance Committee

Business Unit Director of Compliance

Business Unit

Senior Leadership

1st Line• Management Controls• Operational Controls• Systemic Controls

Front Line Management

2nd Line• Corporate Compliance• Quality Control• Security• Risk Management• Inspection• Vendors

Quality Control Team

3rd Line• Internal Audit

Internal Audit Team

Regulatory AgenciesExternal Audits

External Controls

Modernization

Sustained Support

Account Scoring

Voice Analytics

Total Call Recording

Dispute ManagementSkiptracing

Reporting

Proprietary Operations

Management System

Leading Edge Technology The latest in contact

center management analytics and technology ensure sustained performance for our clients

Consistent top ranking on client scorecards

We are proud of our 39 year legacy and the relationships we have built along the way, not only with our clients, but with the patients they serve

Since inception, our focus has always been on the patient experience and treating people with the compassion, dignity and respect they deserve

Why We Make a Difference

Firm – Fair – Empathetic – Engaged

Jeffray SzczodroskiBusiness DevelopmentP: 320-534-3450 | Toll-Free: 844-643-4179E: Jeffray.Szczodroski@arraysg.com Connect with me on LinkedIn

Contact Information