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Abilify.com Campaign Review Prepared by Database Marketing Services Data Actuals: 1/01/10-1/31/10 Presented: 2/25/10

Abilify Scorecard Executive Summary

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Page 1: Abilify Scorecard Executive Summary

Abilify.com Campaign ReviewPrepared by

Database Marketing ServicesData Actuals: 1/01/10-1/31/10Presented: 2/25/10

Page 2: Abilify Scorecard Executive Summary

Follow-up from December Results discussion

• Meetings to set up• Discuss and confirm goal end action pages• Lead segmentation migration

• Follow-up analysis requested• Provide more info on compete.com and information

• Info provided in upfront deck (pages 5- 6)• Auto generated email registration email behavior

• Info provided 2/9 to Amy D. ( page 33 )• Provide the keywords that drove to the top 20 entry pages that have

high bounce rate• Info provided in appendix (pages 34-37)

• Continued Discussions• Review the registration confirmation page to find ways to reduce

bounce rate• Discuss landing page, creative and media combinations

• Ex creative for CPM vs. CPA and modifying CTA

Bristol Myers Squibb Co. Confidential 05/01/23 2

Page 3: Abilify Scorecard Executive Summary

Overall Performance

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Page 4: Abilify Scorecard Executive Summary

Media Impression Delivery is in line with target audience

• Previously Oct’09 and Nov’09 impression delivery was over indexing in 18-24 demos• December and January impression delivery has shifted to focus on over indexing within the target

audience

Source: quantcast.com

1/7/2010-2/6/201012/3/2009-1/2/2010

Impression Demographics

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Page 5: Abilify Scorecard Executive Summary

Organic search volume gained momentum in January

• Paid Search and Organic Search volumes were similar to November high levels

Source: Google Analytics, all traffic, all indications; Sources reflect 99% of site traffic sources

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Depression Overview

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While Google paid keywords bring in more visits, Yahoo paid keywords have longer visit durations• Yahoo visits tend to also have more views per visit and lower bounce rate• Recommendation: Need to continue balance quantity of visits with quality

Source: NetInsight: BMS/Agency traffic filtered out

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Bipolar Overview

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Page 9: Abilify Scorecard Executive Summary

84% of January Bipolar leads were qualified

Source: DMS Database

84% of diagnosed

total

82% of undiagnosed

total

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Page 10: Abilify Scorecard Executive Summary

Content of interest on the site—January Performance

• Autism page• In January 574 visits occurred

to this page from the home page• 365 repeat visits• 3.9% bounce rate

Source: NetInsight: BMS/Agency traffic filtered out

• Anne’s Story• 1.6K visits• 312 repeat visits• .9% bounce rate

• Gwen’s Story• 969 visits• 204 repeat visits• 2.1% bounce rate

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Page 11: Abilify Scorecard Executive Summary

Appendix

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Lead Definitions

• 2009 Lead Definition:

• Qualified leads (deduped: most recent response across CPA vendors, diagnosed)

• CPA spend is calculated from qualified lead volume

• 2010 Lead Definition:

• Qualified leads (deduped: first response across the indication all channels, diagnosed and treated)

• CPA spend is calculated from qualified lead volume

• Treated is defined as taking another depression drug thatis not Abilify

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Page 13: Abilify Scorecard Executive Summary

End Action and Lead Pages Discussion• During the last November results

meeting it was confirmed that any pages tagged in Schizophrenia and General content are not considered goal pages

• See appendix for list

• The chart represents pages tagged within Bipolar and Depression content

• This list can be changed once end action pages are confirmed

Note: Boxes highlighted are designated LEAD pages

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Page 14: Abilify Scorecard Executive Summary

10/16 Abilify sales force cut by 25%

source: WSJ

10/27 Antipsychotic cause rapid weight gain

in youth

source: Forbes

10/22 BMS profit rises tops estimates

source: Bloomberg

11/20 Abilify announces new

indication with autistic disorder for children

source: BMS

11/24 Thanksgiving

12/4 AstraZenca Approved to Sell Seroquel source:

Fox Business

1/26 BMS 4Q sales forecast is up

source: WSJ

Was there any interesting news/events during Q4’09 that may impact results?

Source: NetInsight with BMS internal and agency traffic filtered out

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Page 15: Abilify Scorecard Executive Summary

List of Drugs included in the Database to get to “Treated” Segmentation

ANTIVAN CELEXA CYMBALTA DEPAKOTE EFFEXOR GEODON LAMICTAL LEXAPRO LITHIUM LITHOBID LITHONATE

Bristol Myers Squibb Co. Confidential 05/01/23

NEURONTIN PAXIL PROZAC REMERON RISPERDAL SEROQUEL TEGRETOL TOPOMAX WELLBUTRIN XANAX ZOLOFT ZYPREXA

Source: DMS Database,

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