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Signing patients up for Records Access And Understanding
Dr Amir Hannan
Full-time General Practitioner,
Haughton Thornley Medical Centres,
Hyde,www.htmc.co.uk
Shafia BegumHaughton Thornley Patient Participation Group
Haughton Thornley Patient Participation Group and Hyde Community Action supporting local Bengali women teaching English as a Second
Language & Records Access and Understanding
I am doing this questionnaire for myself
Yes No
If you answered no to question 1, please state your relationship
Please complete our Explicit Consent questionnaire
Are you happy to use passwords to access your record?
Yes No
Please complete our Explicit Consent questionnaire
After you have been to the doctor or to the hospital, you cancheck if the encounter has been recorded and what wasdiscussed. Do you agree this is a good reason to have access toyour records?
Yes No
Please complete our Explicit Consent questionnaire
Would you like to feedback what you think of the Records Access system?
Yes No
Please complete our Explicit Consent questionnaire
There may be an instance when accessing your medical records online,you may read some information that could be shocking or upsetting.What do you do if this happens and you cannot speak to your doctor/nurse immediately?
Not view the test results but wait until you see the doctor / nurse
Panic and get worked up
Look at reputable websites like NHS Choices or check the self care section at www.htmc.co.uk
Wait and contact the practice the next working day
Contact 111 to get further information
Contact the Out of Hours service
Go to A&E for further help
Please complete our Explicit Consent questionnaire
You see a new letter has arrived in your electronic health record. Youopen up the letter to find it is about another patient in the practice.What do you do?
Read it and tell that person what you have read
Inform the practice
Don’t tell anybody about it
Please complete our Explicit Consent questionnaire
Would it upset you if you read something somebody else has saidabout you with regards to your health?
No
Yes – I don’t want this information kept in my record
Yes – You should not believe what others say
Yes – this could destroy our relationship
Don’t know
Please complete our Explicit Consent questionnaire
Do you feel you understand what Records Access means?
Yes No
Please complete our Explicit Consent questionnaire
You can view your GP
electronic health record on
your smartphone and
share with whom you like
Try the Test Patient Record now See http://tinyurl.com/q7x8uag
Patient Access
Type of patient How many have signed up %
Asthma 1222/1820 67%
COPD 220/395 55%
Diabetes 524/865 60%
Cancer 201/340 59%
Depression / Anxiety 1613/1617 99%
Carers 154/215 71%
Heart disease 274/472 58%
Pregnant 74/77 96%
Learning disability 26/62 41%
Bengali patients 947/1510 62%
Medications ordered online 1829/12113 15%
Total patients 7170/12113 59%
http://tinyurl.com/7renb99