101 Tactics to Use While Preparing for an Effective and Efficient OE4

© 2016 Enroll America | StateOfEnrollment.org 1

As a first “act” together in today’s workshop, please work with your tablemates to do the following things:

1. Use the butcher paper provided to write-down the big things that “worked” and “didn’t work” in your outreach in OE3.

2. Sign the sign-in sheet. More details to come on this!

Welcome!

© 2016 Enroll America | StateOfEnrollment.org

Lynne Thorp, Director Enroll Southwest Florida, Health Planning Council of SWFL | 05.12.16

Caroline Gomez-Tom, Navigator Program Manager, Covering Wisconsin and Milwaukee Enrollment Network

101 Tactics to Use While Preparing for an Effective and Efficient OE4


INTRODUCTION & WELCOME

First thing is first



SHARING OUT SOLUTIONS NATIONWIDE

Team PrepCoalition engagementInformation collection

Engaging mediaScheduling tips

TODAYS GOAL: 101 Tactics

Session Objectives


Agenda

Introductions & Objectives

Small Group DiscussionInnovative Strategies

Strategies from WI & FL

Gallery Walk & Reflection

Next Steps

Small Group DiscussionWhat worked (and what didn’t)

Shared list!


Our Lens


Post-Conference

This will contribute to the conference-wide

deliverable.


WHAT WORKED IN OE3 & WHAT DIDN’T

Share Out


INNOVATIVE STRATEGIESSmall Group Breakout


REFLECTIONGallery Walk


STRATEGIES FROM WI & FLOn the Ground


• Provide training and professional development• Let Navigators take the idea wheel/Foster creativity• Standardize and update messages and resources• In-person meeting to support team

Preparing your team

June SeptemberDecember

March

2016 - 2017

OE4 (Nov - Jan)


• Prioritize community’s needs (meet with partners)

• Develop a work plan with community stakeholders

• Share resources and best practices

Engaging with Coalition Members

• Static and dynamic locations• Part-time Navigator partners


• Never stop building rapport• Ask what consumers care about• Build reliable route of

communication• Add contact field to consent form

• Look in connector• Bring sign in sheets to outreach

Preparing to Collect Basic Consumer Info


Getting Media Onboard

I had no health care coverage and, like many people, was unfamiliar with the new health insurance laws. I was referred to a health care navigator from Health Planning Council and United Way…Her noble work has helped many people, like me, change their lives for the better. -Ed K

Be nimble and availableConnect regularly w/ media contacts

Use images to make a differenceConnect on social media


• Create a system (internal/external)• Coordinate with key mobilizers• Get local government to promote• Consistency• Using outlook/connector• Confirming appointments

Getting Schedule Up/Shared Calendar


TOP-PRIORITIES Group Discussion


NEXT STEPS

Healthcare

101 Tactics to Use While Preparing for an Effective and Efficient OE4