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Titre du document Auteurs Email: [email protected] h4p://decision.chaire.fmed.ulaval.ca Wikis and Collabora>ve Wri>ng Applica>ons in Health Care: Preliminary Results of a Scoping Review Patrick Michel Archambault (1), Tom H Van de Belt (2), Francisco J Grajales III (3), Marjan J Faber (2), Andrea Bilodeau (4), Catherine Nadeau (4), Simon Rioux (4), Craig E Kuziemsky (5), Mathieu Emond (1), Cynthia Fournier (1), Gunther Eysenbach (6), Karine Aubin (7), Irving Gold (8), MariePierre Gagnon (7), Alexis F Turgeon (9), Julien Poitras (1), Jan A.M. Kremer (2), Marcel Heldoorn (10), France Légaré (11) (1) Faculté de médecine, Université Laval, Quebec, Canada; (2) Radboud University Nijmegen Medical Centre, Nijmegen, Netherlands; (3) Faculty of Medicine, University of Bri^sh Columbia, Vancouver, Canada; (4) Centre de santé et de services sociaux AlphonseDesjardins (CHAU de Lévis), Lévis, Canada; (5) Telfer School of Management, University of Obawa, Obawa, Canada; (6) University of Toronto and University Health Network, Toronto, Canada; (7) Faculté des sciences infirmières, Université Laval, Québec, Canada; (8) Associa^on of Facul^es of Medicine of Canada, Obawa, Canada; (9) Axe Traumatologie – Urgence – Soins Intensifs, Centre de recherche FRQS du CHA universitaire de Québec, Quebec, Canada; (10) Federa^on of Pa^ents and Consumer Organisa^ons in the Netherlands, Utrecht, Netherlands; (11) Canada Research Chair in Implementa^on of Shared Decision Making in Primary Care, Quebec, Canada Studies excluded (n=2797) Author with “wiki” in his/her name (n=541) Published before 2001 (n=885) Duplicates (n=1371) Studies screened on >tle and abstract (n=4437) Studies screened on full text (n=359) Studies screened for results (n=193) Included studies (n=88) Studies retrieved from targeted databases (n=7234) Studies excluded (n=4078) Not men^oning wikis, knol or online collabora^ve wri^ng applica^ons (n=2861) Not related to health field (n=1059) Research protocol (n=7) Conceptual framework (n=6) Conference summary (n=4) Editorial or opinion (n=108) Literature review (n=33) Studies iden>fied for further synthesis (n=166) Gene^cs/genomics (n=87) Biology (n=33) Chemistry (n=5) Library science (medical or health) (n=14) Medical informa^cs (n=12) Clinical trials and wikis (n=10) Psychology of wiki users (n=5) Studies excluded No results (n=104) Study pending transla>on (not yet analysed) (n=1) Background Collabora>ve wri>ng applica>on (CWA) use in health care is growing. Although wikis, Google Docs and similar CWAs may be useful in facilita>ng knowledge transfer, no systema>c review has yet been conducted to evaluate their role in knowledge transla>on (KT). Objec^ves To explore the depth and breadth of evidence about the safe, effec>ve and ethical use of CWAs in health care. Research ques>on: What is the extent of the knowledge concerning the barriers to, the facilitators of, and the impacts of using CWAs as KT interven>ons in health care? Methods Conclusion There is a need for adequately designed primary research assessing the impact of using wikis and CWAs to improve knowledge transla>on in health care. The appropriate experimental design needs to be determined. Many barriers will need to be addressed before conduc>ng such a study. Results Our protocol has been published in JMIR Research Protocols (2012). The following databases were searched (from their crea>on to 09/2011): PubMed, Embase, Cochrane, CINAHL, PsychInfo, Eric and ProQuest Disserta>ons & Theses. Search terms: “wiki”, “wikis”, “web 2.0”, “social media”, “Google Knol”, “Google Docs” and “collabora>ve wri>ng applica>ons”. Ar>cles were included if: 1) they studied the use of wikis, Google Docs, Google Knol, or any CWAs; 2) in health care; and 3) presented empiric quan>ta>ve or qualita>ve results. Ar>cles were excluded if they only discussed blogs, discussion forums, or communi>es of prac>ce. A “collabora>ve wri>ng applica>on” was defined as a category of social media that enables the joint synchronous and/or asynchronous edi>ng of a web page or an online document by many endusers. Due to the large number of cita>ons, we decided to exclude papers published before 2001 (the year Wikipedia was created) and to focus our ini>al data extrac>on on papers about CWAs that facilitated the clinical aspects of caring for pa>ents or that helped train clinicians. Based on qualita>ve content analysis, we charted, collated, summarized and reported the results. Figure 1. Flow chart Table 1. Most frequently reported Barriers/Facilitators and Perceived Beneficial/Nega>ve Effects Figure 2. Field of included studies Figure 3. Types of CWAs in included studies Figure 4. Study design of included studies Figure 1 presents the descrip>on of the excluded and included studies. 88 studies have been included for fulltext analysis (Figure 1). We have iden>fied many areas of the literature that will require further synthesis. In par>cular, the field of gene>cs and genomics research has generated many publica>ons (n=87). Medicine was the field that generated the most research about CWAs (Figure 2) in the clinical area of health care. Wikis are the most studied CWA (Figure 3). Few studies use a rigorous study design (only 3 RCTs) (Figure 4). There are many case reports presen>ng the perceived beneficial effects about the use of CWAs in health care (Table 1). Few papers present perceived nega>ve effects, however many barriers to their use exist. No study has explored how CWAs influence the different phases in the knowledge to ac>on process. Barriers Facilitators Perceived beneficial effects Perceived nega>ve effects Lack of skills to use wikis High usability Improves collabora>on/ communica>on Informa>on overload Time constraints and workload Face to face training Saves >me and resources Decreases quality of communica>on Lack of familiarity with wikis Human resources (IT support) Higher quality of classroom assignments Allows personal views to be overrepresented Poor validity/scien>fic quality of the informa>on Incen>ves (authorship/financial/ social recogni>on) Increases knowledge Faster dissemina>on of poorly validated informa>on and medical prac>ces not supported by evidence Poor usability Trialability Increases confidence/ engagement/ ownership Loss of autonomy – feeling of being monitored Fear of being the first to contribute High quality informa>on Connects geographically dispersed people Repe>>ve content Confiden>ality/privacy concerns Low cost of sonware Decreases duplica>on of work Creates conflict – edi>ng wars case study/ case report (n=36) descrip^ve quality assessment of wiki content (n=21) survey (n=20) cohort/ crosssec^onal/ casecontrol study (n=4) randomised controlled trial (n=3) controlled beforeandaler trial (n=3) controlled clinical trial (n=1) medicine (n=27) educa^on (n=16) nursing and other allied health fields (n=13) pharmacy (n=10) mental health (n=5) general health informa^on (n=6) public health (n=3) library/informa^on science/medical informa^cs (n=3) den^stry/maxillofacial surgery (n=2) EMS/disaster management (n=2) medical gene^cs (n=1)

Wikis and collaborative writing applications in Healthcare: Preliminary results of a Scoping Review

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The use of Online Collaborative Writing Applications in Healthcare is Growing. Scoping review performed by Radboud University Nijmegen Medical Centre (Netherlands) & Laval University (Quebec, Canada). Study protocol (published): http://www.researchprotocols.org/2012/1/e1/

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Page 1: Wikis and collaborative writing applications in Healthcare: Preliminary results of a Scoping Review

Titre du document Auteurs

Email:  [email protected]  h4p://decision.chaire.fmed.ulaval.ca  

 

 

Wikis  and  Collabora>ve  Wri>ng  Applica>ons  in  Health  Care:  Preliminary  Results  of  a  Scoping  Review  Patrick  Michel  Archambault  (1),  Tom  H  Van  de  Belt  (2),  Francisco  J  Grajales  III  (3),  Marjan  J  Faber  (2),  Andrea  Bilodeau  (4),  Catherine  Nadeau  (4),  Simon  Rioux  (4),  Craig  E  Kuziemsky  (5),  Mathieu  Emond  (1),  Cynthia  Fournier  (1),  Gunther  Eysenbach  (6),  Karine  Aubin  (7),  Irving  Gold  (8),  Marie-­‐Pierre  Gagnon  (7),  Alexis  F  Turgeon  (9),  Julien  Poitras  (1),  Jan  A.M.  Kremer  (2),  Marcel  Heldoorn  (10),  France  Légaré  (11)  

(1)  Faculté  de  médecine,  Université  Laval,  Quebec,  Canada;  (2)  Radboud  University  Nijmegen  Medical  Centre,  Nijmegen,  Netherlands;  (3)  Faculty  of  Medicine,  University  of  Bri^sh  Columbia,  Vancouver,  Canada;  (4)  Centre  de  santé  et  de  services  sociaux  Alphonse-­‐Desjardins  (CHAU  de  Lévis),  Lévis,  Canada;  (5)  Telfer  School  of  Management,  University  of  Obawa,  Obawa,  Canada;  (6)    University  of  Toronto  and  University  Health  Network,  Toronto,  Canada;  (7)  Faculté  des  sciences  infirmières,  Université  Laval,  

Québec,  Canada;  (8)  Associa^on  of  Facul^es  of  Medicine  of  Canada,  Obawa,  Canada;  (9)  Axe  Traumatologie  –  Urgence  –  Soins  Intensifs,  Centre  de  recherche  FRQS  du  CHA  universitaire  de  Québec,  Quebec,  Canada;  (10)  Federa^on  of  Pa^ents  and  Consumer  Organisa^ons  in  the  Netherlands,  Utrecht,  Netherlands;  (11)  Canada  Research  Chair  in  Implementa^on  of  Shared  Decision  Making  in  Primary  Care,  Quebec,  Canada  

 

Studies  excluded  (n=2797)  -­‐Author  with  “wiki”  in  his/her  name  (n=541)  -­‐Published  before  2001  (n=885)  -­‐Duplicates  (n=1371)  

Studies  screened  on  >tle  and  abstract  (n=4437)  

Studies  screened  on  full  text  (n=359)  

Studies  screened  for  results  (n=193)  

Included  studies  (n=88)  

Studies  retrieved  from  targeted  databases  (n=7234)  

Studies  excluded  (n=4078)  -­‐Not  men^oning  wikis,  knol  or  online  collabora^ve  wri^ng  applica^ons  (n=2861)  -­‐Not  related  to  health  field  (n=1059)  -­‐Research  protocol  (n=7)  -­‐Conceptual  framework  (n=6)  -­‐Conference  summary  (n=4)  -­‐Editorial  or  opinion  (n=108)  -­‐Literature  review  (n=33)  

Studies  iden>fied  for  further  synthesis  (n=166)  -­‐Gene^cs/genomics  (n=87)  -­‐Biology  (n=33)  -­‐Chemistry  (n=5)  -­‐Library  science  (medical  or  health)  (n=14)  -­‐Medical  informa^cs  (n=12)  -­‐Clinical  trials  and  wikis  (n=10)  -­‐Psychology  of  wiki  users  (n=5)  

Studies  excluded    No  results  (n=104)  Study  pending  transla>on  (not  yet  analysed)  (n=1)  

Background  Ø  Collabora>ve  wri>ng  applica>on  (CWA)  use  in  health  care  is  growing.    Ø  Although   wikis,   Google   Docs   and   similar   CWAs   may   be   useful   in  

facilita>ng   knowledge   transfer,   no   systema>c   review   has   yet   been  conducted  to  evaluate  their  role  in  knowledge  transla>on  (KT).  

Objec^ves  Ø  To  explore  the  depth  and  breadth  of  evidence  about  the  safe,  effec>ve  

and  ethical  use  of  CWAs  in  health  care.    Ø  Research  ques>on:  What  is  the  extent  of  the  knowledge  concerning  the  

barriers   to,   the   facilitators   of,   and   the   impacts   of   using   CWAs   as   KT  interven>ons  in  health  care?  

   

Methods  

Conclusion  Ø  There   is   a   need   for   adequately   designed  

primary  research  assessing  the  impact  of  using  wikis   and   CWAs   to   improve   knowledge  transla>on  in  health  care.  

Ø  The  appropriate  experimental  design  needs  to  be  determined.    

Ø Many   barriers   will   need   to   be   addressed  before  conduc>ng  such  a  study.  

Results  

 Ø Our  protocol  has  been  published  in  JMIR  Research  Protocols  (2012).    Ø  The   following   databases   were   searched   (from   their   crea>on   to  

09/2011):   PubMed,   Embase,   Cochrane,   CINAHL,   PsychInfo,   Eric   and  ProQuest  Disserta>ons  &  Theses.  

Ø  Search  terms:  “wiki”,  “wikis”,  “web  2.0”,  “social  media”,  “Google  Knol”,  “Google  Docs”  and  “collabora>ve  wri>ng  applica>ons”.    

Ø  Ar>cles  were  included  if:  1)  they  studied  the  use  of  wikis,  Google  Docs,  Google  Knol,  or  any  CWAs;  2)   in  health  care;  and  3)  presented  empiric  quan>ta>ve  or  qualita>ve  results.  

Ø  Ar>cles  were  excluded   if   they  only  discussed  blogs,  discussion   forums,  or  communi>es  of  prac>ce.  

Ø  A  “collabora>ve  wri>ng  applica>on”  was  defined  as  a  category  of  social  media  that  enables  the  joint  synchronous  and/or  asynchronous  edi>ng  of  a  web  page  or  an  online  document  by  many  end-­‐users.    

Ø  Due   to   the   large   number   of   cita>ons,   we   decided   to   exclude   papers  published   before   2001   (the   year  Wikipedia  was   created)   and   to   focus  our   ini>al   data   extrac>on   on   papers   about   CWAs   that   facilitated   the  clinical  aspects  of  caring  for  pa>ents  or  that  helped  train  clinicians.    

Ø  Based  on  qualita>ve  content  analysis,  we  charted,  collated,  summarized  and  reported  the  results.  

     

Ø  Figure  1.  Flow  chart  

Ø  Table  1.  Most  frequently  reported  Barriers/Facilitators  and  Perceived  Beneficial/Nega>ve  Effects  

Ø  Figure  2.  Field  of  included  studies  

Ø  Figure  3.  Types  of  CWAs  in  included  studies  

Ø  Figure  4.  Study  design  of  included  studies  

Ø  Figure  1  presents  the  descrip>on  of  the  excluded  and  included  studies.  Ø  88  studies  have  been  included  for  full-­‐text  analysis  (Figure  1).  Ø We  have  iden>fied  many  areas  of  the  literature  that  will  require  further  

synthesis.  In  par>cular,  the  field  of  gene>cs  and  genomics  research  has  generated  many  publica>ons  (n=87).  

Ø Medicine  was  the  field  that  generated  the  most  research  about  CWAs  (Figure  2)  in  the  clinical  area  of  health  care.    

Ø Wikis  are  the  most  studied  CWA  (Figure  3).    Ø  Few  studies  use  a  rigorous  study  design  (only  3  RCTs)  (Figure  4).    Ø  There  are  many  case  reports  presen>ng  the  perceived  beneficial  effects  

about  the  use  of  CWAs  in  health  care  (Table  1).  Few  papers  present  perceived  nega>ve  effects,  however  many  barriers  to  their  use  exist.  

Ø No  study  has  explored  how  CWAs  influence  the  different  phases  in  the  knowledge  to  ac>on  process.  

Barriers   Facilitators   Perceived    beneficial  effects  

Perceived  nega>ve  effects  

Lack  of  skills  to  use  wikis  

High  usability   Improves  collabora>on/  communica>on  

Informa>on  overload  

Time  constraints  and  workload  

Face  to  face  training   Saves  >me  and  resources  

Decreases  quality  of  communica>on  

Lack  of  familiarity  with  wikis  

Human  resources  (IT  support)  

Higher  quality  of  classroom  assignments  

Allows  personal  views  to  be  

overrepresented  

Poor  validity/scien>fic  quality  of  the  informa>on  

Incen>ves  (authorship/financial/social  recogni>on)  

Increases  knowledge  

Faster  dissemina>on  of  poorly  validated  informa>on  and  

medical  prac>ces  not  supported  by  evidence  

Poor  usability   Trialability   Increases  confidence/  engagement/  ownership  

Loss  of  autonomy  –  feeling  of  being  monitored  

Fear  of  being  the  first  to  contribute  

High  quality  informa>on  

Connects  geographically  

dispersed  people  

Repe>>ve  content  

Confiden>ality/privacy  concerns  

Low  cost  of  sonware   Decreases  duplica>on  of  work  

Creates  conflict  –    edi>ng  wars  

case  study/  case  report  (n=36)  

descrip^ve  quality  assessment  of  wiki  content  (n=21)  

survey  (n=20)  

cohort/  cross-­‐sec^onal/  case-­‐control  study  (n=4)  

randomised  controlled  trial  (n=3)  

controlled  before-­‐and-­‐aler  trial  (n=3)  

controlled  clinical  trial  (n=1)  

medicine  (n=27)  

educa^on  (n=16)  

nursing  and  other  allied  health  fields  (n=13)  

pharmacy  (n=10)  

mental  health  (n=5)  

general  health  informa^on  (n=6)  

public  health  (n=3)  

 library/informa^on  science/medical  informa^cs  (n=3)  

den^stry/maxillofacial  surgery  (n=2)  

EMS/disaster  management  (n=2)  

medical  gene^cs  (n=1)