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WellPath Operations Intern 30/60/90 Day Action Plan
Prepared for: Colin DarrettaCEO
Prepared by: Chioma OzuzuYour new Operations Intern
Key Elements of the Action Plan
• Mission Statement• “Triple Threat” Approach • 30-Day Action Plan• Learning Plan• 60-Day Action Plan• 90 Day Action Plan• Positioning Statement• Objectives and Goals• Overview
Mission Statement
• I am someone who strives to maximize the true potential of the human body, both physically and mentally. Motivated by inspirational leaders in the fitness/wellness sector and passionate about understanding more about nutritional supplementation, especially in the highest quality, WellPath provides this opportunity for me. I strive to be a part of community where I can help as many people in my life reach their health and wellness goals no matter how big or small they are.
“Triple-Threat” Approach
• Focus• Support operational improvements of WellPath in terms of optimizing
the fulfillment processes, research assignments and other startup tasks.
• Analyze the Plan• The first quarter is critical in laying a strong foundation for sustained
long-term success, especially in the start-up world. I will follow a defined plan to make my transition a success for everyone at WellPath.
• Execute• Be highly visible with close interaction with the Mr. Darretta and other
team members by making sure I am ready to tackle just about anything.
• "A good plan violently executed now is better than a perfect plan next week." -General George S. Patton
30-Day Action Plan
• Attend and complete WellPath sponsored training.
• Learn all about the fulfillment processes and have general understanding of the products and service plans.(More details on my
plan to learn the products and services next page)
• Become a customer of WellPath in order to understand the overall process of customization, delivery and results. (I am also interested in the products )
• Meet all of the team members at WellPath and get familiar with the social media, website and news of WellPath.
• Find a mentor who is currently successful in this role and can pass on valuable suggestions and best practices.
• Report on progress to Mr. Darretta and obtain feedback.
Learning Plan
• Product Knowledge• Participate in WellPath sponsored training.
• Document my progress with WellPath Products as if I was a customer.
• Re-study information on website.
• Study literature, blogs and brochures on nutrition, supplements and fitness.
• Compare the WellPath Solutions with other similar products in the nutrition industry such as GNC, Vitamin Shoppe and Vitamin World.
• Company Policies and Procedures• Discuss and obtain information any additional from Mr. Darretta and staff.
• Obtain information from HR when needed.
• Ask questions about legitimacy of the products from the experts working with WellPath.
• Operational Training• Speak with Operations manager(s) for best practices.
• Discuss and learn best practices during shadowing in regards to the fulfillment process.
• Understand the logistics in order to ensure orders are properly filled and delivered on time. (No room for error. )
• Make good suggestions for the website, social media and multimedia.
60-Day Action Plan
• Create solid strategy of the WellPath fulfillment process.
• Have a clear understanding of the fulfillment progress program and analyze and review with a list of set concerns and ways to improve.
• Make a list of suggestions for the packaging and shipping fulfillments of customer orders.
• With these suggestions, talk with Mr. Darretta and Operation staff to work on these improvements for the 90 day plan.
• Perform ad hoc research assignments.
• List some of the major concerns about WellPath’s products and provide input and suggestions.
• E.G. Comments from articles, social media, and forums.
• Join appropriate associations, referral groups and organizations of the fitness, wellness, and nutrition sectors:• Bodybuliding.com
• cutandjacked.com
• Muscleandfitnesshers.com
• Continue to study and improve my product and industry knowledge.
• Visibility and contribution to staff is much noted than 30 day plan.
• Continue to report on Progress to Mr. Darretta and obtain feedback.
90-Day Action Plan
• Work efficiency and effectively to ensure optimum time management and accuracy of operational movements of WellPath.
• Execute, analyze, and review the fulfillment process at an advance rate, from packing and shipping customer orders to improving efficiencies.
• Highly visible role with close interaction with Mr. Darretta and other team members.
• Begin to establish a long-term plan beyond internship.
• Continue to study and improve my industry knowledge.
• Based on information obtained from management, develop strategies designed to increase fulfillment process success in hopes of obtain great success. Review 1st 90-Days with Mr. Darretta and discuss overall performance.
Positioning Statement
• My name is Chioma Ozuzu and I am interested in breaking into the health/wellness/fitness world. I am currently a Diet and Exercise Contributor for Examiner.com, writer at theconceptoffit.wordpress.com (which is also a fitness/wellness blog) and Yoga Teaching Trainee at Ashtanga Broome Yoga with world renowned Yoga instructor, Eddie Stern. My interests includes Rugby (former flank), Martial Arts and hitting 15 consistent pull-ups before the end of the year (so far I can do 7 pull-ups in a row) .
• I am looking to bring my well-honed customer service, marketing, and online, social and interpersonal communication skills internally to succeed in this position for the internship. I am inspired to help people reach their wellness goals because I believe is health is life’s greatest luxury.
Overview• I bring to WellPath the following skills in order to become an excellent
Operations intern.
• Excellent communication skills, including a clear writing style. (http://www.examiner.com/diet-and-exercise-1-in-newark/chioma-ozuzu)
• Highly self-motivated.
• Highly organized.
• Excellent interpersonal skills.
• Enthusiastic Can-Do, Never give up Attitude.
• Creative and innovative problem solver. (Diet/Exercise Blogger/Video Editor/Photographer)
• Very Detailed-oriented.
• Unique and very warm personality (who happens to have a great sense of humor)
• Your best candidate to join WellPath!
Objectives and Goals
• Exceed performance expectations in order to stay on full-time.
• Develop a self focus on success through needed guidance.
• Learn all of the supplement ingredients, fast facts and information behind them.
• Enhance my overall health and fitness performance through the WellPath supplements.
• Understand the logistics and operational movements of fulfillment processing.
• Gain more research and operational experience in the health, fitness and wellness sector.