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Presentation for the Board of Directors of the National Marfan Foundation introducing the importance of social media in the overall communications strategy.
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Web 2.0Making the Connection
Whattayatalkinabout? Define Web 2.0 Examples Benefits Implications Next Steps
39 million adults say they turn to the Internet first
for answers to their health questions
Wow!
--Manhattan Research Healthcare Marketing Firm
Recent Study: The Future of the Internet in Health Care Future trends:
Consumer Health Information Services Online Support Groups for Patients and Caregivers Health Care Provider Information Services
The Future of the Internet in Health Care: A Five-Year ForecastMary Cain and Robert Mittman This summary appears in the report The Future of the Internet: A Five-Year Forecast, written for the California HealthCare Foundation.The full report can be found on the Foundation web site at: http://www.chcf.org/documents/intreport.pdf
More, Gimme MORE! Internet Before
Information source
Internet Today Information source Support system Community builder Advocacy tool More…
People are looking to the internet to satisfy more of their needs
Today, NMF Website Offers Consumer Health Info Healthcare Provider Info “Ask a Question” Contact info for Chapters, Support Groups,
Network Groups, and Telephone Contacts Opportunities to Donate, Join, Volunteer
Web 2.0The Next Generation
Making the Connection
What is Web 2.0, anyway?
Web 2.0 refers to a perceived second generation of web-based services that emphasize online collaboration and sharing among users.
-- O’Reilly Media, 2004
What is Web 2.0, anyway?
It IS NOT a type of software or hardware
It is a concept of how new network and service sites are being used by people to make connections and share information
Huh? Social Networking
Facilitated online connections based on shared interests
MySpace Friendster Facebook
Huh? Blogs
Chronological online diary Blogger LiveJournal
Huh? Wikis
A website or similar online resource which allows users to add and edit content collectively. “Wiki wiki” means "rapidly" in the Hawaiian language.
Wikipedia Marfan Wiki
Huh? File Sharing
Central Online location where people can share files
YouTube (video) Flickr (photos) Del.icio.us (social bookmarking)
Huh?
Bulletin Boards Online information resources where individuals
may post information that is of interest to others. Virtual communities often form around bulletin board systems (BBS). Although bulletin boards existed on systems that preceded the World Wide Web, most are now Web-based.
Huh? Chat
A virtual room where people can communicate in real time while on the Internet
AOL MSN
What’s in it for us? Web 2.0 connects
Us to our posse Our peeps to each other Other people to us
In other words… Web 2.0 offers opportunities to
Educate our members Facilitate peer connections Bring the public to us
Our vision of Web 2.0 for the NMF Create a “Teen Space” Online support groups Bulletin Boards Chat Ask a doctor Staff/Board blogs Join social networks to boost traffic to NMF site Advocacy page linking NMF members to their representatives Increased use of web for event registration Podcasts The options are endless…
But is it in our Strategic Plan??? Absolutely!
1 - Early and correct diagnosis 2 - Proper treatment 4 - Increase size and scope of research 5 - Improve non-medical services 6 - Stronger advocacy to government 8 - NMF is preeminent information source 10 - 50 State Network 15 - Effective technology
I like it. Are we ready? Yes
Redesigned website Information and services
to share People to share it with Vision
No Website upgrade
needed Functionality Navigation
Moolah!
Let’s do it! Now what? Not so fast!
We need to: Ensure we are ready to make the ongoing
commitment for consistent and timely updates
Create participation guidelines and policies
Determine how it will be moderated