Vital Communication

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Communication is a dynamic process that individuals use to exchange ideas, relate experiences and share desires through speaking, writing, gestures or sign language

Effective Communication

• Is crucial for working successfully with others

• Enables to maintain relationships

• Accomplishes tasks with both individuals and groups

• Motivates

• Helps to overcome obstacles

• Creates a relaxed, comfortable, trustful and psychologically safe feeling

Vital Communication

• Open your heart

• Love the organization

• Love one another

• Listen to one another

• Love yourself

• Love your patients

Open your heart

In face-to-face situations, your attitude precedes you. It is the central force in your life—it controls the quality and appearance of everything you do.

Your mind and body are part of the same system (they influence each other)!

When you are happy- you look happy!

The "secret" of success is not very hard to figure out. The better you are at connecting with other people, the better the quality of your life.

Maintain Positive Facial Expressions

Use Positive Gestures

Good Vocal Inflection

Use a Confident tone of voice

Put Passion and enthusiasm in your vocal tone.

Use Eye Contact

Love the Organization

“be the best health care provider in Mobile, where patients, physicians and payers can rely on our outstanding staff to efficiently provide health care that is unmatched in quality, convenience and benefit of use in a courteous and family-oriented manner.”

Love one another

Or at least try!

Take a few minutes to talk to your co-workers about something other than work.

How was your weekend?

Try to find something you have in common. If their taste is very different than yours, take an interest in what they like to do. Be genuine in your interest, people will know when you’re not being sincere. Whatever you talk about will give you something to talk about to create a positive relationship.

Don’t be a credit hog. Have a team spirit when accepting credit for a job well done. This will make everyone feel like a more cohesive team.

Have a positive attitude. It’s true that laughter is contagious. When you have a cheery disposition other people will follow and they won’t know why.

Listen to one another

Listen to one another

Love yourself

http://www.filmonair.com/video/you-is-kind-you-is-smart-you-is-important-the-help

Love your patients

Open your heart

OPEN

The first part of the greeting is to open your

attitude and your body

Be positive- be open

I want to be needed.You want to be needed.

We all want to matterto the world.

– From my little book, Smile & Move