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Healthcare facilities need to be able to effectively and efficiently alert practitioners and employees to urgent time sensitive news and big announcements – anytime, anywhere, and on any device. Cloud Messaging from TCS offers a tremendous opportunity for revenue savings and generation with a low cost, easy-to-deploy solution.
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Streamline Communications for Doctors, Staff, and Patients
CLOUD MESSAGING CENTER
Send messages anytime, anywhere, and to any device
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What we will be discussing today.
What is CMC?
Why do we need
CMC?
Why TCS for
CMC?
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1 1 What is CMC?
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Overview - Cloud Messaging Center • CMC is a cloud based web portal that allows healthcare
facilities to send and receive messages or data.
• It’s used to send large volumes of messages to phones, pagers, vehicles, and machines from a tablet, computer, or mobile phone.
• Because it is in the Cloud, it provides OpEx efficiencies, while assuring scalability and extensibility.
• Messages can be geo-targeted for alerts and notifications
• Messages can be secured, even encrypted to meet industry standards.
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Diagram - Cloud Messaging Center
With the push of a button, send bulk messages to a large group.
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Differentiators - Cloud Messaging Center
• Greater system protocol interfaces
• Lower implementation costs
• Comprehensive solution
• Proven – TCS processes nearly 1 trillion text messages
each year
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Features - Cloud Messaging Center • One-to-many communication
– Unlimited messages – Nearly unlimited group sizes
• Supports multiple protocols – SMPP- Secure messages with acknowledgments
– WCTP – Wireless devices
– SNPP – Paging from the internet
– HTTP – Networking protocol
– SMTP – email
– TAP – Alphanumeric paging
– XML – Data from website
• CTIA short code support • Long code support • M2M protocol support • SaaS solution
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Benefits – Cloud Messaging Center • Bi-directional messaging
• Intuitive user interface
• OpEx efficient
• Device agnostic
• 24/7/365 support
• Easy integration
• Manage, monitor and report
• Flexible for different use cases.
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Compliance – Cloud Messaging Center • FERPA for Education
• HIPAA for Medical
• HITECH for Medical
• HITRUST for Medical
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2 Why do we need CMC?
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Why do we need CMC? CMC offers a tremendous opportunity for revenue savings and generation with a low cost, easy-to-deploy solution. Clients now expect customized, secure, and convenient digital communications via the channel and device of their choice — email sometimes, mobile text at others.
• Provide appointment reminders to minimize no-shows.
• Send notices and alerts to your licensed providers via text, email or pager.
• Send news bulletins or announcements to your cliental.
• Support promotional messaging and advertising opportunities to enhance revenue generation.
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Mobility Trends & Market Drivers • Provider-specific studies from Johns Hopkins
and the University of Rochester show a 30% decrease on patient no-shows when reminders are sent.
• Healthcare facilities need to be able to effectively and efficiently alert practitioners and employees to urgent time sensitive news and big announcements – anytime, anywhere, and on any device.
1.2 Billion
By the Numbers
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Why do we need CMC? • Control who receives which message,
making sure the right message gets to the right person.
• Real time messages to those in the right location can improve customer satisfaction.
• Geo-targeted emergency alerts can protect lives.
• One message capable of being sent to many devices at once, because time is money.
Right Message
Right Person
Right Time
Right Location
Right Device
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3 Why TCS?
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No. 1 provider of messaging in the U.S. (handling approx. 1 trillion text messages each year) and No. 3 in the world
No. 2 provider of LBS infrastructure in the world, processing over 4 billion location transactions per month
Global market leader for precise LBS solutions (Berg Insight , Oct. 2011)
Only TL 9000 certified NOC for non-carrier cellular and VoIP services
More than a decade of experience in navigation and telematics, with a complete turn-key solution including mapping and voice-guided navigation
Leader in support of DoD’s cyber warfare mission
Why TCS?
It’s What We Do!
Why choose TCS for CMC?
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410-280-1004
www.cloudmessagingcenter.com
Rick Ruth
Contact us to learn more! CLOUD MESSAGING CENTER
