Click here to load reader

Ryan cue consumer perspective

Embed Size (px)

Citation preview

  • 1. Who Counts as a Consumer?Insights from CUE Kate Ryan, MPANational Womens HealthNetworkJune 8, 2012

2. Who are stakeholders? 3. Patients & Consumers Patientsconsumers of health carePatients consumer representatives 4. Consumers at the table? Why should consumers get a seat at the table? What is the role of a consumer representative? Who should get to be a consumer representative? 5. Consumer Representatives Consumers bring a unique perspective to medical research Consumer representatives are lay people who engage with the health care and medical research communities Health care consumer advocates are watchdogs of the health care industry 6. A different perspective Consumers are often lay people without medical training Consumers representatives need to be able to understand complex medical information But that doesnt mean they should be health care professionals 7. The role of a consumer Balance individual perspective with representing a community Consumer representatives should be connected to the consumer advocacy community 8. Representing consumers? Being a consumer of health care is necessary but not sufficient to be a consumer representative Consumers representatives should not have conflicts of interest 9. Consumer Criteria It is essential that consumer representatives: Do not have a financial stake in the health care system Are independent from industry in decision- making 10. Who Counts as a Consumer? Actively engages with the health care system Prioritizes protecting consumers from corporate abuse Connections to the consumer community No conflicts of interest 11. Thank youKate Ryan, MPANational Womens Health [email protected]