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Presentation on Chapter 6 of EMS Street Strategies: Effective Patient Interaction, 2nd Edition, by Stephen M. Soreff and Robert T. Cadigan
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Rape: Hidden InjuriesStephen M. Soreff & Robert T. Cadigan, “Chapter 6,” EMS Street Strategies: Effective Patient Interaction, 2nd Ed. (Delmar Learning: 2003, Clifton Drive, NY)
Mark WooldridgeCommunications Class
Primary Care Paramedic ProgramCTS Canadian Career College
Part 1 of 3: Background & Challenges
Background: What is rape?The Criminal Code of Canada defines sexual assault according to three levels that include acts such as unwanted sexual touching to violent physical harm to the victim:
1. Sexual assault – section 271 (level 1) involves minor physical injuries or no injuries to the victim. It carries a maximum sentence of 10 years imprisonment.
2. Sexual assault – section 272 (level 2) involves sexual assault with a weapon, threats or causing bodily harm. It carries a maximum sentence of 14 years imprisonment.
3. Aggravated sexual assault – section 273 (level 3) results in wounding, maiming, disfiguring or endangering the life of the victim. The maximum sentence for this offence is life imprisonment.
Statistics...In 2004, about one in ten sexual assaults were reported to police (General Social Survey (GSS) on Victimization):
about 512,000 incidents of rape, attempted rape, or sexual assault occurred in 2004, representing a rate of 1,977 incidents per 100,000 population aged 15 and older.
police-reported sexual assault counts are notably lower, with about 24,200 sexual offences recorded by police in 2007.
(www.statcan.gc.ca)
Relevance:The dynamics of a rape or sexual assault call will be invariably different than that of an accident due to the psychological impact of an intentional trauma inflicted on the patient.
“When you respond to a rape or sexual assault, you have a great opportunity to address both the physical and psychological pain. Yet, you will face special challenges in emergency medical care of a sexually assaulted patient.” (63)
Challenges for Primary Care Paramedics:
Gaining the patient’s trust
Performing an assessment on a patient who is sensitive to any perceived violation of privacy
Effectively supporting the patient during treatment
Dealing with your own feelings
“You can have tremendous influence on the patient’s decisions
and, therefore on the patient’s ultimate recovery from emotional
trauma of assault.” (64)
Part 2 of 3: Patient’s Responses
Case Study: Jennifer Collins*
*see pages 64-67
Situation & Patient’s ResponseJennifer was attacked just before 10:55 pm, in the vestibule of her apartment building, on the evening of September 28
Post-attack she is afraid, ashamed, worried the attacker might come back
Seeks help from a neighbour, who calls the police on her behalf
Her initial reaction: fight back, cry out; then her mind went blank - she felt faint & wanted to run away but could not
Jennifer is ambivalent about what she wants: go home or avoid being alone; call her mother but not tell what happened; comfort from her boyfriend but not to be touched by a man
Situation & Patient’s ResponseJennifer sees the arriving police officers as threats, not allies
EMS providers arrive within a minute of the police
EMS providers identify themselves, offering help, & police ask for information
She is unsure as to whom she needs: it may be difficult for her to talk about the experience with the police; repeating the story may cause her to relive the assaultJennifer responds more to the female EMS provider, embracing her; she demonstrates partial amnesia with regard to the attackJennifer is caught between wanting help and wanting to be left alone
Emotions & Thoughts Behind the Patient’s Behaviour:
The thoughts and feelings that follow an assault may trouble the victim for months after and may cause some level of incapacitation.
Directly following the assault, the victimʼs thoughts and feelings may include:
emotional shock (numbness)
disbelief
embarrassment
shame
guilt
depression
disorientation
powerlessness
Perhaps the victim’s greatest fear is that she is powerless.
she fears there is no resolution for the fear and the pain
if she does not work through the event successfully, the need for flight or comfort may have unhealthy consequences:
Flight may result in:
-actually running from the scene
-chemical retreat through alcohol or tranquilizers
Comfort may result in:
-inability to tolerate being alone
-excessive dependence on others
-a need to be perpetually busy (67-68)
Primary Care Providers must remember:
“Given the violent, potentially homicidal context of rape, whatever steps a victim took to save her life were all right.
“It is important that the victim appreciate that survival is the paramount concern.
“Many survivors become critical of their own behaviour and the measures they took to save their lives.” (69)
How will the Primary Care Paramedics help Jennifer?
EMS & Patient Interaction
EMS provider suggests that someone provide refreshments, and that sitting quietly might be best for a few minutes. Jennifer asks, “What do I do now?” EMS responds, “What do you mean?”
Jennifer asks, “Do I go to the hospital? Do I talk to the police?” EMS calmly discusses her options, describing the experience of a rape crisis center, the advantages of an assessment in the present location, and a thorough assessment at the Emergency Department (ED)
Jennifer realizes she has some control. By allowing the patient to know she has - and will continue to have - a say in the process, the EMS provider is encouraging her independence
EMS makes note of Jenniferʼs attentiveness, whether her mind wanders, reading her body language for signs that the patient has made a decision - e.g. growing silent
EMS confirms Jenniferʼs decision & suggests supports (e.g. counselors for informing friends, family)
Part 3 of 3: EMS Provider Responses
“It is necessary to determine if the victim has been physically injured.
“It is necessary to ease fears, such as fears about venereal diseases or STIs, unwanted pregnancy, or HIV/AIDS, and to take appropriate measures.
“It is essential to collect medical evidence to prosecute the rapist if and when a suspect is caught.” (68)
3 Reasons Why a Rape Victim Should Seek Medical Treatment:
First, be aware of your own responses.
EMS providers, like families, friends, and co-workers of the victim, tend to respond in one of three ways:
Supportive
-bolsters a damaged sense of self & promotes recovery
-involves:
a) listening
b) willingness to spend time,
c) being open & accepting when the victim pours her heart out
Aloof
-generally involves ignoring or minimizing the situation
-being emotionally distant & withdrawn from the patient
-focusing on the physical injury rather than the mental or spiritual ones
-reducing close contact with the victim
-victim may interpret the withdrawal as disapproval
Accusatory
-directly or subtly blaming the victim by suggesting she invited the attack in some way
-the victim becomes the victim of the helpers (69-70)
Intervention Strategies - 1 of 6ObserveThe location can yield important patient care information:
-in a violent attack, the victim may have suffered injuries from being thrown or pushed against walls, doors, radiators...
-suspect blunt injuries as well as direct injuries from hitting or stabbing
-pay particular attention to how the victim holds her body, and be aware of the possibility of head trauma
(70)
“Jennifer was grabbed by the left arm and thrown against the door before she was raped. Her mood swings and unusual behaviour may suggest head trauma.” (70)
Intervention Strategies - 2 of 6
There are 3 important principles:
“1) Meet the victim at the level of her distress.
-Do not order her about.
-Do not overprotect her.
“The treatment process should bring in the victim as a partner to the fullest extent possible so that she is not robbed of further autonomy. Reassure her that there is no danger of a subsequent attack.
Interact
Intervention Strategies - 2 of 6Interact“2) Emphasize your capabilities.
“Concentrate on your professional strengths. Your role is to treat and transport the patient. It is not to apprehend a rapist or to collect physical evidence from a crime scene. However, EMS providers should be able to perform their duties without confusing an investigation.
Intervention Strategies - 2 of 6Interact
“3) Allow the woman the time to reach her own decisions, if her injuries do not require immediate treatment.
“Unless there are signs of serious physical injury, caring and compassion are more important to a successful outcome than speed.” (70-71)
Intervention Strategies - 3 of 6AskTo treat the patient successfully, you must know a number of important facts.
-be supportive rather than prying or critical
-emphasize your concern with two immediate questions:
“Where do you hurt?”
“How can we help?”
-find out what medications the patient has been taking
(71)
Intervention Strategies - 3 of 6
AskTo treat the patient successfully, you must know a number of important facts.
-“ask the patient if she has bathed, washed, and changed clothing, or urinated after the assault... all of these actions have an impact on evidence collection and will be important to note on your reports as well as on other police reports.” (71)
Act“Vital signs should be obtained as soon as possible for a baseline measure and to assure that physical functions are stable.” (72)
-treat any bleeding, sprains, or fractures; administer oxygen as appropriate
-a gynecological examination should only be done in the ED
*Familiarize yourself with the rape treatment protocols of your ED, in order to explain them if required, and coordinate your care with that which will be given at the hospital.
Intervention Strategies - 4 of 6
Intervention Strategies - 5 of 6Attend“Be supportive. It is important to be there, rather than focusing on getting the patient somewhere else. It is important that the survivor make her own decisions and regain control over her own life.” (72)
Intervention Strategies - 6 of 6
Document“The key to effective documentation is to report what is necessary for the patientʼs treatment, without revealing personal data unnecessarily.
-the victim may be inconsistent, vengeful, suspicious; these are normal reactions to victimization
-extensive or vivid quotations are not necessarily helpful here
“Your records may become part of a legal investigation, and some findings may be relevant in court.” (72)
Other Considerations for EMS Providers
“After attending a victim of violence, you may share some feelings of
vulnerability. There are healthy and unhealthy ways of dealing with these
feelings.” (72)
EMS providers may become cynical.
-callousness may result in ineffective care
-victims may need to feel secure in order to accept a helping relationship
-remember to see the victim as a thinking, feeling individual - not just another statistic
Be aware of your prejudices.
-you may encounter situations in which the victim is a prostitute or a drug user
-a professional response demands that these patients receive the same type of approach: nonjudgemental and respectful
(72)
Think about this...
“The consequences of rape can stay with the survivor for years.
What you do in the minutes after the assault can help in the
process of healing.” (73)