Presentation conference

Healthcare with SharePointThis presentation provides information on how SharePoint can

be effectively utilized within healthcare organization – and

provides an insight on the SharePoint features that map to

specific business needs of healthcare industry

Setting the context …A walkthrough of the presentation objective and its target audience1

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An insight of the current ecosystem and its gapsAn over view of the gaps that exist in the legacy systems and an walkthrough of the solution

SharePoint: How does it make a differenceAn overview of SharePoint and walkthrough of its features

Optimus BT offerings for Healthcare A walkthrough of the offerings we have catered to the Healthcare industry

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Challenges in the existing systems…An overview of the challenges that exist in the legacy systems surrounding the ecosystem

Our project envisioning methodologyA overview of our approach in project envisioning and engagement

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Agenda

Setting the context …A walkthrough of the presentation objective and its target audience

6

CU

RR

EN

T S

TA

TE

This presentation intends to

showcase the current state of the

Healthcare industry especially

hospitals and clinical healthcare

systems by having an insight into

their present information ecosystem

and the existing gaps.

The presentation shall provide a

perspective of SharePoint as an

enabler to the existing challenges in

the legacy systems and will present

the solutions enabled by the features

and functionality of SharePoint

To provide an overview of the state

of Healthcare ecosystem and the

ways to make it more efficient and

effective to improve quality of care

Overview of the current state of the

healthcare industry and the key

challenges and requirements

An insight into the non

conformance with the requirement

of the changing ecosystem

An overview on the perspective of

SharePoint as an enabler to bridge

the gaps in the ecosystem

Optimus BT services offering for

the Healthcare organizations with

SharePoint 2010

PRESENTATION GOALS

SH

AR

EP

OIN

T

The target audience are hospitals

and healthcare organizations and

their key representatives seeking for

improved, collaborative and

integrated care system

AU

DIE

NC

E

Healthcare Ecosystem

Physicians &

Staff

Patien

ts & co

mm

unities

Partners

& associates

Health insurers

Incentives &

cost Time & reach

Qu

ali

ty o

f care

Real

tim

e

access

GAP GAP

GA

PG

AP


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2 Challenges in the existing systems…An overview of the challenges that exist in the legacy systems surrounding the ecosystem

Challenges…A brief outline of the overall Challenges

An haunting task for healthcare professionals is to hold back the exponentially growing cost & to Improve upon operational efficiencies.

Its observed that the average waiting time for patients has steadily gone up due to the increasing shortage of healthcare workers. Automation of analog manual processes, will help address the staffing shortage through improved information capture and sharing.

Another uphill task for the industry is to comply with critical healthcare compliances like HIPAA and making investments in computer systems and software and their security more important than ever.

Absence of necessary patient information and medical reference knowledge in the hands of medial decision makers at the point of clinical decision making is a critical challenge that threats the quality of medical care.

There is an increased trend in the search of online medication with collaboration sites like Mayo clinic that empowers end users to wards self medication and treatment. The challenge ahead for healthcare professionals, providers of self-medication products, and government agencies is to have a responsible framework in place for self-medication.

Competition for healthcare professionals and consumer business is making it imperative that healthcare providers extend state-of-the-art software and hardware to its employees and ultimately its patients.

The Underinsured will a bigger challenge than the Uninsured. It's quite a possibility that business operations will come to depend upon technology and processes prevalent retail, banking and credit industries to effectively manage the underinsured.

Security of critical infrastructure—networks, PCs, servers, databases, and more—becomes more difficult as many healthcare organization extend beyond hospitals to neighborhood clinics, home-health providers, and off-site services such as radiology interpretation and medical transcribers.

Information security: Millions of patients are at risk for medical and financial identity fraud due to inadequate information security. Health information exchanges take form, millions of patient records – soon to be available as digital files – will lead to potential unauthorized access, violation of new data breach laws and exposure to the threat of medical and financial identity theft.

Challenges…A brief outline of the overall challenges

“Well this provides good reasons for the increasing attention towards this

industry which is sky-scraping, especially with innovations in healthcare IT,

stakeholders and healthcare professionals can expect a much better care

infrastructure for Healthcare”

Key take away….


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Agenda

3 An insight of the current ecosystem and its gapsAn over view of the gaps that exist in the legacy systems and an walkthrough of the solution

The current State of the Healthcare eco-system Let us explore the current healthcare ecosystem and their limitations and challenges

Physicia

ns &

Sta

ff

Patien

ts & co

mm

unities

Partn

ers &

ass

ociat

es

Health insurers

Incentives & cost Time & reach

Qu

ali

ty o

f care

Real

tim

e a

ccess

GAP GAP

GA

PG

AP

Challenges with Physicians

Physicians have difficulty in finding real time access to

clinical information , patient reports etc as they depend on

the legacy systems

No coordination between the disparate patient care

systems

Its difficult to refer to patient information and reports

stored in discrete databases and that can result in delayed

or poor diagnosis

Lag in clinical decision making and patient care due to

multiple login waste precious time of physicians as well result in inefficient care

Lack of a consolidated wiki page or a medical Feeds

where the physicians can take reference for new medical advancement or treatment

techniques

Challenges with Patients

Patients find it really difficult

to get information on

physicians availability and

appointment schedules

sitting at home

Access to a consolidated

reports database from

where they can

upload/download or view

their clinical reports

The source of information

for awareness about new

diseases, prevention

techniques and health

related information

Rising healthcare expenses

and challenges in Medical

reimbursement is a pain for

patients

Lack of information and awareness about patient rights and health related

compliances by which they can claim incentives due to

medical error

Challenges with Partners and associates

The suppliers of medical equipment

lack collaboration to have a check

on the inventory or the medical

stocks and hence deliver the

requirements real time

Absence of a source of knowledge

on the changing medical needs and

hence a fast adoption in delivering

to the changing needs

To enhance transparency among key

stakeholders, such as community

boards, government regulators and

employees and patients there is need

for integrated risk management, internal

control and compliance system

Lack of a collaborative platform for

the interactions with Healthcare

associations; partners and

healthcare organizations for

discussions on issues and mutual

information exchange

Lack of a collaborative platform

for pharma vendors to create

general public awareness about

new pharmaceutical

breakthrough and research

Challenges with health insurance

Internal controls need to be

tightened and hospital staff

need to be more informed and

educated on the implication of

tricking and abuse to avoid

penalties.

Lack of coordination between

pharmaceutical companies and

payers ultimately increases

costs, and devalues patient

utilization of treatment.

Insurers lack platform to

convey policies real-time for

rendering care during

outbreaks and offer guidance

to members, employers and

brokers.


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4 SharePoint: How does it make a differenceAn overview of SharePoint and walkthrough of its features

Search

Physician search (People Search)

Patient Search (People Search)

Reports (diagnostic reports, etc.)

Document Search

Staff directory search

Document Management

Standard Operating Procedures

Templates, Forms, Workflows

Patient forms

Admission forms

Admin forms

Insurance forms

Security standards

SharePoint : How can it make a difference

Document Digitization (Library)

Image libraries

EMR database

E prescription

Patient Scheduling documents

Patient billing reports

Workflows Reporting & KPIs

Pathology Laboratory reports

Patient monitoring data

Discharge reports

Physicians &

Staff

Patie

nts &

com

munitie

s

Partners

& associates

Health insurers

Communities

Blogs

Wiki’sPortals

Document

ManagementSearch

Alerts &

notification

CO

LLA

BO

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TIO

NC

OLLA

BO

RA

TIO

N

Reports

COLLABORATION COLLABORATION

SharePoint 2010 : What can it offer ?

Microsoft

SharePoint

Sites

Communities

Content

Search

Insights

Composites

SitesSites and Portal infrastructure allows your organization to utilize SharePoint 2010 as a single platform for implementing enterprise collaboration intranets, customer, partner and vendor extranets and corporate websites

CommunitiesSharePoint 2010 tightly integrates with Communities and Social Networking Capabilities. You can now easily build Enterprise communities and social networks allowing users to collaborate, share information and manage expertise in seamless manner

Enterprise Content ManagementSharePoint 2010 provides a complete set of ECM features including web content management, document management, records management, metadata & Taxonomy management among others with compliance and self service every step of the way.

CompositesThe Composites feature of SharePoint allows you to dynamically create and manage no-code collaboration applications directly using the SharePoint interface or SharePoint Designer 2010 in a self service and controlled manner

InsightsSharePoint 2010 integrates with performance point services making it possible to aggregate and provide intelligence through KPIs, score cards, reporting dashboards on information spread across disparate systems in a self service and centralized fashion

SearchSharePoint 2010 provides robust search features and web parts that can be used to find information, documents, people, expertise and knowledge spread across your enterprise portals as well as backend systems and file stores

Microsoft SharePoint provides a host of inbuilt features, tools and applications that can be utilized to implement various types of business solutions of different complexities.

The Most common solutions implemented using SharePoint include

Intranets, Extranets and Websites

Departmental portals

Team collaboration solutions for

project management, IT Help desk,

Procurement among others

Marketing & Sales Enablement

Supply chain collaboration

Solutions

Compliance and QA solutions

Document automation and

collaboration solutions

And many more…

SharePoint 2010

Document Management

Content Management

Collaboration

Enterprise search

Portal features

Dashboard and reports

Workflow & forms authentication

Business Solutions

Website branding and

customization

Multilingual content

management

Online content authoring

Multilevel content level

workflows

Metadata and taxonomy

management solution

Sales and marketing

enablement

Supply chain collaboration

Social networking &

communities

Project collaboration

Content publishing workflows

Cross departmental workflows

Document approval workflows

Record management workflows

HR & finance workflows

Dashboard reports and

KPIs for

Marketing & sales

CRM

HR & legal

Finance & IT

Enterprise

collaboration

intranets

Vendor partner

collaboration extranet

Departmental portals

Team portals

Workspaces

Multilingual internet

websites

People profile and

expertise search

Content and

information search

Community search

Document search

Compliance solution

E docs

Contract management

Proposal management

Document generation

automation

Appraisal and timesheet management

Project Management

Customer management

Product lifecycle management

CRM solutions

IT helpdesk solutions

E-Commerce solutions

Why SharePoint ? - SharePoint Solutions Portfolio


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Agenda


Optimus BT offering: Collaboration intranet

Key Benefits

Collaboration

Mobile access

Workflow transparency

Project Collaboration

Paperless organization

Departmental sites

Centralized Document management

New and alerts

Centralized search

Web 2.0 apps

User profiles

Community sites

Outlook integration

Concept for a “Hospital intranet”

Concept for a “Physician Portal”


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Our project envisioning methodologyA overview of our approach in project envisioning and engagement 6 Our project envisioning methodologyA overview of our approach in project envisioning and engagement

Our project envisioning methodology

Envisioning 2010 & Beyond is a collaborative

engagement for building the vision, strategy androadmap to implement the next generation ofsolutions with SharePoint.

The following will be the top deliverables at the end of the workshop

Presentation package for senior management

Vision Strategy and Roadmap document that

provides the vision and strategy details along

with roadmap for phases and estimated

budgets Scope document

Requirements document

Functional and technical solutions architecture

Mock ups of the proposed solution

Technical Design document

Packaging

Engagement Model

Thank YouOptimus BT, 2550 Northwinds Parkway, Suite 140, Alpharetta GA 30009, USA Phone: (770) 569 1240 Fax: (770) 569 1242 Email: [email protected]: www.optimusbt.com

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Health & Medicine

Presentation conference