1. Alyson McGregor, Director Altogether Better Steven Bramwell, Health Champion Project Manager, Cumbria Northumberland Tyne and Wear Area Team Practice Health Champions

2. Altogether Better have developed an award winning, evidenced based approach to engaging people and communities Developed Health Champion models Community Health Champions, Practice Health Champions, ED Champions, Pregnancy & Early Years Champions Our ambition is to unlock the potential within communities to improve health and wellbeing And.using a whole system approach we create the conditions for a new relationship between citizens and services which has the potential to transform services Who are we? 3. Altogether Better have Worked with more than 18,000 volunteer community health champions who have supported more than 100,000 people in their communities to live better And the numbers continue to grow.. 4. Community Health Champions are people who voluntarily bring their life experience and their ability to relate to people to promote health in different communities. 5. COMMUNITY HEALTH CHAMPIONS 6. Whats special about Altogether Better? Gives a VOICE to CHCs a national platform to tell their stories Strength in numbers Building and sharing the evidence base Making the case 7. Empowering citizens gives people VOICE Strength in numbers?? Voice means little if no one is LISTENING We want to be in RELATIONSHIP with people We need to create the conditions to change the relationship between citizens and services What have we learnt about citizen voice and shifting the boundary? 8. The consultation and the right conversation The core of health care lies in the conversations that patients have with clinicians and other health care workers A productive way to improve the whole health service is to transform the way the NHS does business by supporting really good conversations with people patients and communities. 9. Steven Bramwell Project Manager Health Champions 10. The Team - 4 of us Manager Recruitment and Support Admin 11. South Tyneside Newcastle/Gateshead Northumbria 12. Agreeing with all parties the dates and venue Recruitment begins Information day Recruitment continues Close date for applications Phone calls to check details and invite on training Training day one Training day two Welcome meeting Service meeting 13. Agreeing with all parties the dates and venue Recruitment begins Information day one Recruitment continues Close date for applications * Phone calls to check details and invite on training * Training day one Training day two Welcome meeting Information day two/Meeting people Recruitment continues Close date for applications second day Phone calls to check details and invite on training 5 weeks Practice looks over application forms 14. Recruitment All practices have used text messages All practices have used posters Some practices have used leaflets given direct to patients Some practices have leafleted the local area Limited use of online marketing Future steps: Make it more personal 15. Information days We started out offering one day but will adapt these looking at 2 days or a range of half days It keeps the process personal; meet people explain the project Find out why people want to be a champion CV Builder? Unemployed? Retired? Wants to give something back to the NHS/Practice? 16. Training Day One Getting to know each other What is health? Models & theory A good lunch! Day Two Bit more theory More team working A good lunch! Time for the practice and champions to meet and start building ideas 1 week 17. 5 weeks in 18. What needs to be done in the next 3-5 years to ensure a sustainable future for health and social care? Need to create the conditions for citizens and services to work together in new and productive relationships Need to use whole system approaches to shift the boundary Value multiple perspectives & work as peers Change the business model for general practice 19. Chat to us www.altogetherbetter.org.uk http://twitter.com/altogetherbeter