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IntroductionsMark Drury
Head of Public Affairs
NHS Oldham CCG
PPGs represented today
• Donald Wilde• Oak Gables• Sun Valley• Kapur Family• Woodlands• Hopwood House• Saddleworth• Royton Medical• Lees Road• Quayside• Royton and Crompton
Welcome!Dr Ian Wilkinson
Chief Clinical Officer
NHS Oldham CCG
About today
• To celebrate achievement in involving patients.
• To help us understand how ‘mature’ the existing GP Patient Participation Groups are.
• To help you understand how far you have come and how far you need/ want to develop.
• To help identify your support and development needs.
• To agree how the CCG can help you develop and how you can support each other.
• It’s your day!
Agenda – part one:how’s it going?
• Taking the temperature – SWOT
• Self-Audit exercise
• Case Studies
• Open Discussion
• Presentation by Oldham Healthwatch
• Lunch!
Agenda – part two:supporting each other
• Welcome Practice Managers and Recap
• Practice perspective
• Urgent issues
• How can PPGs support each other
• How can PPGs influence clinical commissioning?
• Final comments and questions
Taking The Temperature
• 20 minute table top exercise:
• Think about your experience of involvement in your GP Practice:– Strengths
– Weaknesses
– Opportunities
– Threats
• Feedback
Strengths
• Practice Managers
• Action Plans
• GP involvement/ ownership
• Broad experience of members
• Networks
• Information sharing
Weaknesses
• Constraints on practices
• GP involvement/ ownership
• Lack of guidance, constitution etc.
• Lack of Patient Chair
• Recruitment
• Retention
• Diversity
Opportunities• Improved
communications• Improved
relationships• Networking amongst
PPGs• Community outreach• More GP
involvement• CQC expectations• Younger/BME people
Threats
• Cut backs/ money
• Geographically dispersed patients
• Uncertain commitment
• Lack of communication
Self-Audit
• 20 minute table top exercise:
• Is your group?
– Mature
– Developing
– Starting Up, or
– Inactive
• Feedback
Starting up:• Group seldom meets• Group is chaired by a Practice Manager or GP• Agendas are set by the Practice• GPs attend infrequently or not at all• Group is not yet representative of the local
population (age, ethnicity etc.)• Patients, GPs or Practice Manager are
unwilling to air challenging views• Focus is solely on issues relating to the host
Practice• There are no demonstrable outcomes yet from
PPG work
Developing:• Group meets infrequently or irregularly• Group is chaired by a patient• Patients are able to influence agendas• GPs regularly attend meetings• Steps have been taken to work towards the Group
reflecting the local population.• Patients, GPs or Practice Manager are somewhat
reluctant to air challenging views• Group has occasionally explored health and
wellbeing issues beyond the confines of their host Practice.
• Work is ‘in the pipeline’ which will deliver demonstrable outcomes.
Mature:
• Group meets frequently on a regular basis
• Group is chaired and run by patients
• Agenda setting is shared between patients and the practice
• GPs routinely attend meetings and engage in discussion
• Patients, GPs and Practice Manager feel able to state their views and agree to disagree
• Group regularly considers health and wellbeing issues beyond the confines of their host Practice.
• There are demonstrable outcomes from PPG work
• Group reflects the local population.
Results:
• Inactive 1
• Starting Up 3
• Developing 3
• Mature 5
Case Studies
Open Discussion
Lunch!Part two restarts
At 1.30pm
Agenda – part two:supporting each other
• Welcome Practice Managers and Recap
• Practice perspective
• Urgent issues
• How can PPGs support each other
• How can PPGs influence clinical commissioning?
• Final comments and questions
Recap!
What we learned this morning:
• Practice managers – commitment and workload
• GP involvement/ ownership essential
• Need to network!
• Understand constraints
• Recruitment and retention
• Diversity –esp BME and young people
Recap!
What we learned this morning:
• Need guidance, constitution etc.
• Non patient Chairs
• CQC driver – right thing, wrong reason?
• Commitment in hard times
• Half of groups here ‘mature’
Practice Perspective
• PMs need to be involved
• Shared agenda
• Avoid politics
• Fear of scaring patients around challenges
• Sharing skills
• Virtual participation
• Cluster role?
• Not a ‘complainers forum’
Quick wins• PPGs to consider holding EGMs to identify clear Group
goals.• Mark Drury to write, borrow or steal a model constitution
and circulate to PPGs for them to consider adapting for their own use.
• Practices to share and discuss Practice Profiles with their PPGs to inform discussions about diversity
• PPGs to consider in-practice promotion, including having a waiting room stand etc.
• Mark Drury to approach Cluster Chairs to ask them to think about how their constituent members’ PPGs can feed into the work of the Cluster.
• Mark Drury to audit and share a complete list of PPGs in Oldham
Medium/long term actions
• Summits to become shorter six monthly meetings, the next one to take place early evening in June 2014.
• Mark to investigate options to form an internet based network or discussion group for PPGs which could be used as a communications platform between these meetings.
• It was agreed that the discussion on how PPGs can influence commissioning will be revisited at the next meeting.
How Can PPGsInfluence Clinical Commissioning?
Discussion – what would work?
• What interests you?
• Working individually or collectively?
• How can you be informed?
• How to feed in –
– Via practice
– Directly
Final commentsand questions
