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transform.childbirthconnection.org | www.childbirthconnection.org Health Care Consumer Information Sources: Lessons for Advocates from a Two-Stage National Survey Carol Sakala, PhD, MSPH Childbirth Connection Consumers United for Evidence-based Healthcare 2013 Annual Membership Meeting July 26, 2013 Washington, DC

Panel: Where Do We Get Information?- Carol Sakala

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Page 1: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Health Care Consumer Information Sources: Lessons for Advocates from a Two-Stage

National Survey

Carol Sakala, PhD, MSPHChildbirth Connection

Consumers United for Evidence-based Healthcare2013 Annual Membership Meeting

July 26, 2013Washington, DC

Page 2: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Childbirth Connection

• National non-profit organization in New York City

• Since 1918, working to improve maternity care quality on behalf of women and families

• Mission is to improve the quality of maternity care through consumer engagement and health system transformation

Learn more: http://www.childbirthconnection.org/pdfs/90-year-timeline.pdf

Page 3: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

National Listening to Mothers Surveys

All 3 sponsored by Childbirth Connection, conducted by Harris Interactive

Core continuing investigator team: Eugene Declercq, Carol Sakala, Maureen Corry, Sandra Applebaum

Core methodology• online (and in LTM I and LTM II telephone) participation of eligible women• programmed computer interface with quality control checks• data weighting

• propensity score for propensity to be online• using demographic targets derived from national birth certificate files

http://www.childbirthconnection.org/listeningtomothers/http://transform.childbirthconnection.org/reports/listeningtomothers/

Page 4: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Listening to Mothers Surveys

Surveys collectively provide opportunity to monitor trends over time with core continuing questions and explore timely new subjects

SurveyYear(s) of

birthsNumber of

Participants*Participation

MethodIncluded Settings

Follow-up Survey

LTM I 2001-2002 1583 Online and

phoneAll

settings** No

LTM II 2005 1573 Online and phone

Hospital only Yes

LTM III 2011-2012 2400 Online Hospital

only Yes

* All: 18-45, could participate in English, singleton birth living at time of survey** Included 1% who gave birth in a birth center and 1% who gave birth at home

Page 5: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Valuing and Trusting Information Sources

Page 6: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Mothers’ Ratings of Recently Used Pregnancy and Childbirth Information Sources as “Very Valuable,”

by Childbearing Experience

Page 7: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Value of Selected Online Resources as Sources of Information About Pregnancy and Birth

Page 8: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Mothers’ Ratings of Trustworthiness of Possible Pregnancy and Childbirth Information Sources

Page 9: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Electronic Information Channels

Page 10: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Electronic Devices Used by Mothers During Typical Week, and Ratings as Source of Pregnancy and

Childbirth Information

Device

% using during typical week Base: all mothers

n=2400

Of those using, % rating as

“excellent” source Base: varies

Laptop or desktop computer with Internet access 82% 64%

Smartphone with Internet access 64% 43%Tablet computer with Internet access 35% 46%Regular mobile phone with text messaging capability and Internet access 33% 22%

iPod Touch with Internet access 21% 42%Used none of the above in a typical week 1% n.a.

(choose all that apply)

Page 11: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Information Sources

Page 12: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Mothers’ Reasons for Choosing Maternity Care Provider or Group

Page 13: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Mothers’ Reasons for Choosing Hospital for Giving Birth

Page 14: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Childbirth Education Classes in Recent and Any Past Pregnancies, by Childbearing Experience

First-time mothers

n=977

Experienced mothers

n=1423

All mothers

n=2400

Yes in current pregnancy 59% 17% 34%

No, not in current pregnancy 41% 83% 66%No, not in current pregnancy but took class before n.a. 32% 19%

No, never took classes 41% 51% 47%

* p < .01 for difference between first-time and experienced mothers

Page 15: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Provision of Information on Key Topics,by Type of Birth Attendant

Page 16: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Shared Decision Making after Cesarean?

Base: had had 1-2 c-sections and provider mentioned having repeat c-sectionTalked with maternity care provider about the reasons to schedule another cesarean “some” or “ a lot” 77%

Talked with maternity care provider about the reasons not to schedule another cesarean “some” or “ a lot” 38%

Maternity care provider explained that there were choices in how to give birth after a previous cesarean 73%

Talked with maternity care provider about the option of planning a vaginal birth after cesarean (VBAC) “some” or “a lot” 38%

Maternity care provider expressed an opinion about whether or not to schedule another cesarean 72%

Maternity care provider thought mother should schedule another cesarean (among those who expressed opinion) 88%

Maternity care provider asked whether or not mother wanted to schedule another cesarean 76%

Made the final decision whether or not to schedule another cesarean (% mother’s decision/% provider’s/% shared decision) 40/21/39

Knowing then what you know now, would definitely make the same decision about whether or not to schedule another cesarean 63%

Percent of mothers in series who gave birth by repeat cesarean 93%

Page 17: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

How Much Provider Talked About Reasons to Have and Not to Have Repeat C-Section

Reasons for repeat cesarean Reasons against repeat cesarean

3%

40%20%

23%

35%

18%

43%

20%

A LotSomeA LittleNot At All

Base: had 1 or 2 prior cesareans and provider mentioned possibility of having a repeat cesarean n=322

See: Fowler et al. How patient centered are medical decisions. JAMA Intern Med 2013:1215-21

Page 18: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Impact of Information

Page 19: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Impact of Searching Online for Health Information During Pregnancy

Page 20: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Knowledge Assets and Deficits

Page 21: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Mothers’ Awareness of Breastfeeding Recommendations from the American Academy

of Pediatrics

Page 22: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Attitudes Toward Maternity-Related Tests and Treatments

Page 23: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Mothers’ Identification of Earliest Week in Pregnancy When It Is Safe to Deliver a Baby

Absent Complications Requiring Earlier Delivery

Page 24: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Mothers’ Knowledge of Cesarean Section Complications

Increases the chance of serious problems with the

placenta in any future pregnancies

n=1200

Lowers the chance that a baby will have

breathing problems at the time of birth

n=1200

Disagree strongly 8% 14%

Disagree somewhat 15% 18%

Not sure 38% 37%

Agree somewhat 24% 18%

Agree strongly 15% 12%

A cesarean section…

Page 25: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Mothers’ Knowledge of Labor Induction Indication

If a baby appears to be large at the end of pregnancy, it makes sense to

induce laborn=1200

Disagree strongly 12%

Disagree somewhat 17%

Agree somewhat 32%

Agree strongly 24%

Not sure 15%

How much do you agree or disagree with the following statement concerning medical induction of labor, that is, using drugs or other methods to try to cause labor to begin?

Page 26: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Mothers’ Ratings of U.S. Maternity Care and Health Care Quality

Page 27: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Knowledge to Action?

Page 28: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Maternity Care Practices: Information and Choice

Page 29: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Key Points

There are many dimensions to health care consumer information sources

These may vary across clinical areas and consumer groups

There is great potential flux over time

Valid up-to-date surveys can provide valuable insights

This knowledge is crucial for strategy of advocacy groups

Page 30: Panel: Where Do We Get Information?- Carol Sakala

transform.childbirthconnection.org | www.childbirthconnection.org

Thank you

Carol Sakala, PhD, MSPH

Director of Programs

Childbirth Connection

[email protected]

http://transform.childbirthconnection.org/reports/listeningtomothers/