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Gillian chowns presentation
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Dr Gillian ChownsCo-director, Palliative Care Works
Visiting Fellow, University of Southampton
Love is .. cleaning the bath after you’ve used it
Mentoring is the process of using specially selected and trained individuals to provide guidance, pragmatic advice and continuing support, which will help the person allocated to them to learn and develop.
Armstrong 2006
The mentor is typically an expert in an area or is a leader within an organisation. They are able to offer advice, guidance and support. A mentor may choose to use coaching techniques within the mentoring relationship. Rapport is essential. Mullins 2007
The mentor is a senior (person) who sponsors and supports a less-experienced person. The mentoring role includes coaching, counselling and sponsorship. Successful mentors are good teachers .
Robbins 2003
Telemachus and Mentor
Supervision – overseer Coaching Training Modelling Teaching
Academic mentoring – guiding a student through a course, written task (essay, dissertation etc), research
Practical mentoring – being available for advice, guidance, ‘listening ear’ for a practitioner ; expert advice + emotional support + longer-term relationship
Specific task mentoring; clearly-defined, one-off task/activity/project during which mentor is available to mentee.
Technological mentoring – through emails, Skype etc
Accompanied (face-to-face) mentoring abroad – when a mentor travels to work alongside a mentee in another setting or organisation or country.
Clear contract -boundaries and accountability
Expertise
Personal relationship - trust and respect
EXTRACT FROM REFLECTIVE ESSAYAfter all we are human with feelings and get attached
to our patients. Besides sometimes the situations remind us of our own personal experiences.
You have described your feelings well, Mildred.The next paragraph probably belongs more in the
Evaluation section. John was a broken man. However during the time
that we were providing care for his daughter, I had anticipated that his grieving would be difficult as he was loosing his only surviving family member from his immediate family. (Did you ever find what was the cause of the death of the other family members? Could this have had an impact in his grief and bereavement?)
Active listening Role modelling Clear boundaries Analytical skills Honest feedback
O – oh/oh?A – aah ...U – um ... I - I wonder ...E- the eyebrow
Modelling
Analytical skills
Feedback
Gibbs’ Reflective Cycle
Nature v. nurture – born or made? Developing your skills Learning from others Reflection, reflection, reflection
(with apologies to Barack Obama and the Palliative Care Toolkit)
Motivation - why do you want to do it?
What do you bring to the task? (S) What more do you need to bring – and how will you do this? (W)
What do you (they) want (you) to achieve? (O)
What are the likely challenges? (T)
Beforehand– Good preparation– Clear contract– Realistic expectations - Critical friend
During– Reflection– Realism– Feedback
After– Debrief
The win-win situation Mutual learning and development
Engaging with another culture Expert and innocent
Armstrong, M. (2006) A Handbook of Human Resource Management Practice. Kogan Page
Gibbs, G. (1988) Learning by Doing. OxfordMullins, L. (2007) Management &
Organisational Behaviour . Prentice HallOlweny , C. (1994) Letter in Journal of
Palliative Care, 11(1); p56Robbins, S. (2003) Organizational Behavior.
Prentice Hall