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Meaningful USE Stage 2 & 3 PATIENT ENGAGEMENT

Meaningful Use Stage 2 & 3: Patient Engagement

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What is patient engagement and how does it play a part in Meaningful Use incentives? This slideshow covers the facts you need to know about patient engagement and it's role it in Meaningful Use. To view, print or download a copy of the timeline, visit our blog at http://info.successehs.com/blog/

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Page 1: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful USE Stage 2 & 3 PATIENT ENGAGEMENT

Page 2: Meaningful Use Stage 2 & 3: Patient Engagement

OVERVIEW

MEANINGFUL USE : A LOOK BACK THE GOV & PATIENT ENGAGEMENT ACOs AND PATIENT ENGAGEMENT VALUE-BASED REIMBURSEMENT & PATIENT ENGAGEMENT

Page 3: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful USE: A LOOK BACK

Page 4: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful Use: A Look Back

$11.8 Billion in Total Incentives Program to Date

Page 5: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful Use: A Look Back

$11.8 Billion in Total Incentives Program to Date o $2.4 Billion in Medicare Incentives Paid –

Hospitals/Providers

Page 6: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful Use: A Look Back

$11.8 Billion in Total Incentives Program to Date o $2.4 Billion in Medicare Incentives Paid –

Hospitals/Providers o $1.8 Billion in Medicaid Incentives Paid –

Hospitals/Providers

Page 7: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful Use: A Look Back

$11.8 Billion in Total Incentives Program to Date o $2.4 Billion in Medicare Incentives Paid

– Hospitals/Providers o $1.8 Billion in Medicaid Incentives Paid

– Hospitals/Providers o $7.3 Billion in Medicare/Medicaid to

Hospitals

Page 8: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful Use: A Look Back

o 372,000 Hospitals / Professionals registered

Page 9: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful Use: A Look Back

o 372,000 Hospitals / Professionals registered

o 49 States, D.C. and PR have launched

Medicaid Programs * Hawaii, Guam, Am. Samoa – Unknown * Virgin Islands – Unknown

Page 10: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful Use: A Look Back

Active Registrations:

Page 11: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful Use: A Look Back

Active Registrations:

o Hospitals → 4,257 (5,724 in U.S. – 74%)

Page 12: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful Use: A Look Back

Active Registrations:

o Hospitals → 4,257 (5,724 in U.S. – 74%) o Medicare Eligible Providers → 253,477 (834,769

U.S. Physicians – 30%)

Page 13: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful Use: A Look Back

Active Registrations:

o Hospitals → 4,257 (5,724 in U.S. – 74%) o Medicare Eligible Providers → 253,477 (834,769

U.S. Physicians – 30%) o Medicaid Eligible Providers → 114,866 (U.S.

Physicians – 14%)

Page 14: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful Use: A Look Back

Total Attestation:

Page 15: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful Use: A Look Back

Total Attestation:

o Hospital Attestation → $7,861,299,090

Page 16: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful Use: A Look Back

Total Attestation:

o Hospital Attestation → $7,861,299,090

o Medicare EP Stage 1 Attestation →

$2,134,906,925

Page 17: Meaningful Use Stage 2 & 3: Patient Engagement

Meaningful Use: A Look Back

Total Attestation:

o Hospital Attestation → $7,861,299,090

o Medicare EP Stage 1 Attestation →

$2,134,906,925

o Medicaid EP Year 1 & 2 Attestation →

$1,595,896,115

Page 18: Meaningful Use Stage 2 & 3: Patient Engagement

The government & PATIENT-CENTERED CARE

Page 19: Meaningful Use Stage 2 & 3: Patient Engagement

Gov & PCC

• 23 % of federal budget goes to health care • 36 times ACA mentions Patient Centeredness • 15 times ACA references the Medical Home • 93 times ACA references Quality Measures • 29 times ACA links Quality to reporting Clinical Data • 100 times ACA discusses Value-Based and Payment

Modifiers as relates to Hospital/MD Reimbursement and Measures*

Page 20: Meaningful Use Stage 2 & 3: Patient Engagement

Gov & PCC

o Federal Government → Leadership role in Health Care Reform

Page 21: Meaningful Use Stage 2 & 3: Patient Engagement

Gov & PCC

o Federal Government → Leadership role in Health Care Reform

o Transition is happening: Move from Episodic Care →

Long-Term Healing and Wellness

Page 22: Meaningful Use Stage 2 & 3: Patient Engagement

Gov & PCC

How?

Page 23: Meaningful Use Stage 2 & 3: Patient Engagement

Gov & PCC

How? Government is using principles of behavioral

economics to better long-term care & lower costs.

Page 24: Meaningful Use Stage 2 & 3: Patient Engagement

Gov & PCC

What is behavioral economics?

Page 26: Meaningful Use Stage 2 & 3: Patient Engagement

Gov & PCC Behavioral economics & Healthcare =

Page 27: Meaningful Use Stage 2 & 3: Patient Engagement

Gov & PCC Behavioral economics & Healthcare = 1. Better ways to motivate patients to improve and

protect their own health using technologies like wireless devices

Page 28: Meaningful Use Stage 2 & 3: Patient Engagement

Gov & PCC Behavioral economics & Healthcare = 1. Better ways to motivate patients to improve and

protect their own health using technologies like wireless devices

2. New reimbursement strategies for health care providers

that require them focus more closely on patients' health outside of office visits and hospitalizations.

Page 29: Meaningful Use Stage 2 & 3: Patient Engagement

Gov & PCC

Behavioral Economics is about patient engagement & patient-centered care.

Page 30: Meaningful Use Stage 2 & 3: Patient Engagement

Gov & PCC

Behavioral Economics is about patient engagement & patient-centered care.

Patient-centered care: model of care that supports active involvement of

patients and their families in decision-making.

Page 31: Meaningful Use Stage 2 & 3: Patient Engagement

Gov & PCC The IOM (Institute of Medicine) defines patient-

centered care as: "Providing care that is respectful of and

responsive to individual patient preferences, needs, and values, and ensuring that patient values guide all clinical decisions."

Page 32: Meaningful Use Stage 2 & 3: Patient Engagement

Gov & PCC

• Federal Policymaking grounded in Patient Centered Care:

o Regs CMS Meaningful Use Stage 2 - 7 Measures o Regs CMS Accountable Care Organizations (ACOs) – 7

Measures o Regs CMS Value-based Purchasing – Differential Payment

Based on Quality o Regs CMS Public Measure Transparency – Physician

Compare Website o Other Agency Initiatives – CMS PCORI, HRSA PCMH and

VA PACT

Page 33: Meaningful Use Stage 2 & 3: Patient Engagement

Proposed stage 2 core measures

Page 34: Meaningful Use Stage 2 & 3: Patient Engagement

Accountable Care Organizations & PATIENT ENGAGEMENT

Page 35: Meaningful Use Stage 2 & 3: Patient Engagement

ACOs and Patient Engagement

o 33 Quality Performance Measures

Page 36: Meaningful Use Stage 2 & 3: Patient Engagement

ACOs and Patient Engagement

o 33 Quality Performance Measures o 7 Patient / Caregiver Experience

Page 37: Meaningful Use Stage 2 & 3: Patient Engagement

ACOs and Patient Engagement

o 33 Quality Performance Measures o 7 Patient / Caregiver Experience

Page 38: Meaningful Use Stage 2 & 3: Patient Engagement

ACOs and Patient Engagement

Final Rule: Requires CMS qualified Survey Vendor by 2014

Page 39: Meaningful Use Stage 2 & 3: Patient Engagement

ACOs and Patient Engagement

• HITPC Preliminary Stage 3 Draft (Aug → Final Recommendations expected in Nov)

Page 40: Meaningful Use Stage 2 & 3: Patient Engagement

ACOs and Patient Engagement

• HITPC Preliminary Stage 3 Draft (Aug → Final Recommendations expected in Nov)

o Patients Option to submit data online → 10% submit Medical Histories

Page 41: Meaningful Use Stage 2 & 3: Patient Engagement

ACOs and Patient Engagement

• HITPC Preliminary Stage 3 Draft (Aug → Final Recommendations expected in Nov)

o Patients Option to submit data online → 10% submit Medical Histories

o Patient education in non-English languages

Page 42: Meaningful Use Stage 2 & 3: Patient Engagement

ACOs and Patient Engagement

• HITPC Preliminary Stage 3 Draft (Aug → Final Recommendations expected in Nov)

o Patients Option to submit data online → 10% submit Medical Histories

o Patient education in non-English languages o 10% of Patients ability to update and correct

information online

Page 43: Meaningful Use Stage 2 & 3: Patient Engagement

ACOs and Patient Engagement

Page 44: Meaningful Use Stage 2 & 3: Patient Engagement

Value-Based Payment & PATIENT ENGAGEMENT

Page 45: Meaningful Use Stage 2 & 3: Patient Engagement

VBP & Patient Engagement

o Started October 1, 2012

Page 46: Meaningful Use Stage 2 & 3: Patient Engagement

VBP & Patient Engagement

o Started October 1, 2012 o Evaluated / Scored on performance

improvements over baseline

Page 47: Meaningful Use Stage 2 & 3: Patient Engagement

VBP & Patient Engagement o Hospitals → CMS payment adjustments based

on patient experience

Page 48: Meaningful Use Stage 2 & 3: Patient Engagement

VBP & Patient Engagement o Hospitals → CMS payment adjustments based

on patient experience o ACA has Physician VBM program starting in 2015

based on 2013 performance

Page 49: Meaningful Use Stage 2 & 3: Patient Engagement

VBP & Patient Engagement

HCAHPS scores will rate hospitals based on patient experience

* The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey is the first national, standardized, publicly reported survey of patients' perspectives of hospital care.

Page 50: Meaningful Use Stage 2 & 3: Patient Engagement

VBP & Patient Engagement

HCAHPS scores will rate hospitals based on patient experience, e.g.

Page 51: Meaningful Use Stage 2 & 3: Patient Engagement

VBP & Patient Engagement

HCAHPS scores will rate hospitals based on patient experience, e.g.

– patient satisfaction

Page 52: Meaningful Use Stage 2 & 3: Patient Engagement

VBP & Patient Engagement

HCAHPS scores will rate hospitals based on patient experience, e.g.

– patient satisfaction – customer service

Page 53: Meaningful Use Stage 2 & 3: Patient Engagement

VBP & Patient Engagement

HCAHPS scores will rate hospitals based on patient experience, e.g.

– patient satisfaction – customer service – communication training

Page 54: Meaningful Use Stage 2 & 3: Patient Engagement

VBP & Patient Engagement

Results published on Hospital Compare website

Page 55: Meaningful Use Stage 2 & 3: Patient Engagement

VBP & Patient Engagement

Results published on Hospital Compare website Physician Compare website now in place to show performance metrics - first publishing (limited) in

CY2013

Page 56: Meaningful Use Stage 2 & 3: Patient Engagement

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