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The Relational Inquiry Tool:Using Social Networks toEnhance Prisoner Reentry
Columbus, OH
June 2008
Warm UpIn Groups, answer the following
questions on the provided paper:
STEP ONE: What are some benefits to working with families?
Warm UpIn Groups, answer the following
questions on the provided paper:
STEP TWO: What are some challenges to working with families?
Warm UpIn Groups, answer the following
questions on the provided paper:
STEP THREE: What are some examples of when you currently work with families?
The Bodega Model®: An Introduction
Disciplines Influencing the Bodega Model
Family Systems Strength-based Approach Case Management Community Partnership
Three Core Concepts
1. Consider people in CONTEXT.
2. Build on FAMILY INTERACTIONS.
3. Focus on STRENGTHS of individuals, families, and communities.
Context
Consider People in CONTEXT
People are complex Dependence vs. independence A web of connections
Families in a web of systems
Community
Household
Individual
Family-Focused
Defining “family” broadly
Allow individuals to define their families
– Traditional
– Extended
– Elected
Shifting to a family-focused lens
Individual Approach
Focus on incarcerated person or person under community supervision
Family-focused Approach
Reinforces connections within social networkReminder that families have expertise in supporting each other
Why work with families?
Families are experts in their own lives
Family is a natural support system for early crisis intervention
Families provide motivation for their loved ones to comply with mandates
Families can improve reentry outcomes
Family contact during incarceration can result in improved behavior in prison and better parole outcomes. (Holt, 1972)
During 6 months of family case management at La Bodega de la Familia, arrests dropped 11% as compared to 21% among comparison group. 90% resolved medical-service needs and 80% resolved social-service needs. (Sullivan, 2002)
Ohio
Pre-Release Post-Release
Family Support (63%)
Time with Kids (46%)
Employment (90%)
Finding a place to live (84%)
Abstaining from substance abuse (72%)
Family Support (26%)
Time with Kids (9%)
Employment (8%)
Finding a place to live (7%)
Abstaining from substance abuse (4%)
Strength-Based
Strength-based Approach
Recognizing that all people are motivated.
Operating with the belief that everyone possess talent, abilities, capacities, and past successes.
Drawing on strengths to motivate behavior change.
Focus on Strengths
What we cannot do What we do not have Where we fail Problems
What we can do What we have Where we succeed Possibilities
Traditional Focus Strength Focus
Bodega Model Tools
Bodega Model Tools
1. Support Inquiry
2. Active Listening
3. Relational Inquiry Tool©
Supportive Inquiry
Supportive Inquiry
A creative process of information gathering
Relies on asking nonjudgmental open-ended questions
New insights into family strengths, productive behaviors, and positive coping mechanisms
Goals of Supportive Inquiry
Build relationship Stimulate insight and self-awareness Collect information Set goals
Supportive Inquiry
Imagine you go to sleep tonight and a miracle happens: the problem(s) that brought you to the facility are solved. When you wake up tomorrow, what will you notice first that tells you a miracle has happened and things are different?
Follow up to Miracle Question
Focus in on small, specific behavioral goals
What will be the smallest sign that this [outcome] is happening? The first sign?
What will you be doing instead of the problem behavior?
What do you know about [yourself, family, past] that tells you this could happen for you?
Supportive Inquiry
Supportive Inquiry
How have you survived? How do you keep going?
Survival Questions
Supportive Inquiry
Exception Questions
Were there times recently when the problem did not occur?When was the most recent time when you were able to [perform the desired behavior]? How did that happen? What was different? Who was involved?
Identify resources with open-ended questions
What are you good at? What do you like to do? Who helps you? Who do you help? When things are going well, what keeps
you on track? What is working best in your life right now?
Active Listening
Active Listening
Make eye contact Limit nonverbals and
“paraverbals” Engage everyone Limit nodding and “uh-huhs” Allow silence;
don’t interrupt Paraphrase
Active Listening
Desire to listen as a receiver, not as a critic, and desire to understand the other person rather than to achieve either agreement from or change in that person.
Desire to be other-directed, rather than to project one's own feelings and ideas onto the other.
Relational Inquiry Tool
Relational Inquiry Tool Goals
User-friendly method of recognizing and reinforcing positive connections to family and social networks during and after incarceration
Build rapport between the professional using the tool and the incarcerated individual
Positive Feedback from Pilot Testing Openness between staff and prisoners increased
– Staff (74%) report level of openness as “fairly open” or “very open” due to tool
Increase in staff’s understanding of prisoner– Of those did no know the prisoner, 74% noted having an
improved level of understanding
Corrections staff and prisoners find the tool would useful in reentry planning– 80% of the tools were marked as useful for reentry planning– 82% of prisoners felt the tool would help them plan for
reentry
Positive Feedback from Ohio Openness between staff and prisoners increased
– “It could give us a better relationship and way to find out the issues and concerns they (inmates) have”
Increase in staff’s understanding of prisoner– Helps the inmate “…remember that they’re part of a society
and part of a family, and…that they have support out there, but also that they can be supportive too.”
Corrections staff and prisoners find the tool would useful in reentry planning– “Triggered them (incarcerated individuals) to think about
things they maybe haven’t thought about much before”
Relational Inquiry Tool
Start in the future Revisit past
experiences Come into the present Move back into the
future
Implementing the ToolWhat about the Relational Inquiry Tool
will be helpful with your job?
What about the tool will be difficult?
How might the tool be useful for parole?
Family Case Management
Family Case Management Inclusive process Engages
– individual, – family (broadly defined), – and practitioners
Strength-based Solutions-focused
Best Practices
Start where the participant is
Listen actively Validate Look for strengths
Best Practices
Ask what has worked before
Facilitate goal setting as a collaborative process
Use family and community resources
Follow through on commitments to families
Jennifer Onofrio, Research Associate, Family JusticeWelcomes you to Module 4
Family Case Management
Goal Statements
S pecificM easurableA chievableR elevant & RealisticT ime Limited S trength-based (states the desired behavior)
Ryan ShanahanTraining & Technical Assistance
Project Director
(212) 475-1500
www.familyjustice.org
Margaret diZeregaTraining & Technical Assistance
Project Director
