Running a medical practice isn’t easy. With daily

responsibilities of patient care, managing staff, and

running an office, it’s hard to find time to implement

your EHR and practice management solutions, achieve

MU, and become a PCMH/ACO. Don’t worry. We

can help you work efficiently and profitably, all while

providing quality care.

NextGen Professional Consulting Services

Simplify processesIncrease revenueReach your MU goalsReach your MU goalsReach your MU goals

Simplify processes

Reach your MU goalsOur goal is to help your adoption

and use of healthcare IT and

optimizing that investment.

• physicians

• registered nurses

• medical assistants

• practice managers

• clinical leads

• CIOs

Our consultants have extensive experience aligning our EHR technology with your business

while improving clinical operations. And all are NextGen® Certified Professionals.

Improve organizational performance and results Who else knows our technology better?

The NextGen® Professional Consulting Services team comprises Healthcare Administrators

and IT professionals with an average industry experience of 15 years. They know medical

practices from every role:

Our team isyour team

• project managers

• implementation managers

• process improvement specialists

• EHR implementation specialists

• medical billing and coding professionals

• RCM managers

“NextGen Consulting Services has been able to augment our EHR implementation team specifically with core NextGen system experience. This has helped our organization leapfrog past the common pitfalls and areas where a new client may not fully understand the robust complexity of the NextGen PM/EHR system. I feel confident this strategy and approach is advantageous to all who are or will be implementing the NextGen EHR system.”

Tony Carbone, CIO

EHR Project Manager

Clinica Sierra Vista

New to NextGen Healthcare? Our team can help your transition to EHR while streamlining workflows and enhancing ROI

Dignity Health Enterprise experiences 8 Series upgrade success!

”NextGen Professional Consulting Services quickly evaluated

our environment and provided a detailed set of prioritized

recommendations. They seamlessly melded into a contributing

part of our operations as we pursued the KBM 8.1 upgrade.

The team’s broad skill set and operational knowledge resulted

in the most complete and challenge-free KBM upgrade since

we adopted the system in 2005.“

Jeff Tracey - IT Director of Community Physicians

Results:

• Increased satisfaction - 80% of physicians verbally reported

increased satisfaction in immediate upgrade aftermath

• Good patient throughput - Maintained, and in some cases,

improved patient throughput within two weeks of go-live

• Fewer user issues - Trained, prepared, and enabled super

user group to provide end user support; very few post-upgrade

issues needed to be escalated for resolution

• Reduced template customization - By 83% (33 customized

templates vs. 186 prior to upgrade)

• Better outcomes reporting - Phased out manual and

paper-based processes for lab orders, dx orders, and

referrals, enhanced the ability to report outcomes

8 Series Upgrade? Get all of its benefits

Our Professional Consulting Services encompass

many benefits. One key service is our KBM

8 Series Upgrade Readiness Assessment.

This assessment will assist your organization in

leveraging rich clinical and specialty content

within an optimized KBM 8 Series. The end

result is improved communications, workflow

efficiencies, and enhanced documentation quality

so you can work smarter, not harder.

Already have our EHR? Assess your utilization, optimize workflow, provide better care, increase satisfaction

NextGen Professional Consulting Services also offers an EHR Care

Delivery and System Optimization Assessment. This assessment

assists organizations with increased ambulatory EHR utilization and

adoption, resulting in enhanced workflows. You may think your EHR is

optimized now, but the EHR configuration and set-up can drastically

impact provider workflows. Our in-depth knowledge about optimal

system configuration has improved satisfaction with, and adoption

of, our system by providers. We start every optimization, or readiness

engagement, with a remote system configuration review over the

web that only takes a few hours. This review creates impactful

recommendations to enhance documentation quality, productivity

strategies, and care collaboration.

Planned Parenthood of Southern New England experiences EHR Optimization Success!

“The analysis and report of findings

were exactly what we were looking

for and were completed quickly . . .

the consultant was easy to speak to,

knowledgeable, and pragmatic in

the approach to configuring NextGen

EHR. It was a pleasant and validating

experience.”

“The assessment validated a number

of our internal findings, which helped

overcome internal resistance to

change and also served to reassure

key staff within our organization.

Additionally, the consultant pointed

out a number of tweaks that we had

not considered (pleasant surprises).

This assessment was money

well spent!”

John F. Jessop, MHA, NCP,

Vice President, IT

Optimize workflow,

increase satisfaction

Get sustainable business improvements Reduce claim denials, A/R days; accelerate cash flow; increase revenue and productivity

Our PM Business Office Optimization Assessment assists organizations like yours

with successful practice workflow and system utilization to reduce denials, decrease

A/R days, increase cash collections, and maximize office productivity. The end result

is improved financial performance and business office automation.

Well Star Medical Group experiences business office success!

“Once we brought on NextGen

Consulting Services and paired them

with an effective leadership team, we

began to see immediate results. They

provided the direction, expertise, and

knowledge transfer to help position

our team for success! We would highly

recommend their services.”

Heather Abraham, Executive Director

Results:

• Increased monthly cash collections

by an average of $1.2M per month

• Reduced unbilled encounters from

$2.9M to $315K

• Reduced the total number of internal

end user support tickets from over 500,

to fewer than 100, nearly eliminating

the backlog of unresolved end user

support tickets

Increase revenue

and productivity

Need a pathway to collaborative, accountable care? Assess your PCMH/ACO readiness

NextGen® Healthcare offers a PCMH/ACO Readiness Assessment

that analyzes key components for PCMH and/or ACO success.

We focus on operational, clinical, and technical readiness for

collaborative, accountable care transformation.

NextGen Consulting Services has developed a unique

“Collaborative Care Transformation” (CCT) program that blends

expertise from NextGen Professional Consulting Services and

NextGen Healthcare Health Reform and Government Initiatives

teams. The program organizes, streamlines, integrates, and

propels clients to achieve health reform initiatives such as

collaborative care, Meaningful Use, PCMH and ACO.

The CCT program customizes the specific services required for

each client’s needs and goals. A strategic plan and prioritized

roadmap are developed to help clients maximize incentives and

meet PCMH/ACO requirements. In short, the program helps

clients meet government standards, reduce penalties,

and maximize reimbursements.

Simplify processesIncrease revenueReach your MU goals

Take the Next StepContact us to learn about our

consulting services. Toll free

1.855.510.6398 or sales@nextgen.com.

Current clients please contact your

implementation project manager

or open a support ticket.

NextGen Healthcare Information Systems, LLC 795 Horsham Road, Horsham, PA 19044 p: 215.657.7010 | f: 215.657.7011 insidesales@nextgen.com | nextgen.com

Copyright © 2013 NextGen Healthcare Information Systems, LLC. All rights reserved.

NextGen is a registered trademark of QSI Management, LLC, an affiliate of NextGen Healthcare Information Systems, LLC. All other names and marks are the property of their respective owners.

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