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Incident/Accident Incident/Accident ReportingReportingTPS Core
Competency Training
Key IssuesKey Issues
• Review Turning Point’s incident policy and procedures with your QP.
• Know the definition of “incident”.• Understand the timelines for
reporting.• Review the reporting requirements. • Review an example of an incident
report.
DefinitionDefinition
• An Incident is any unusual occurrence. Some examples of incidents are…
• Car accidents• Falls• Medication errors• Any injury to you or the
consumer
IncidentsIncidents
The two types of work incidents are:
Personnel - incidents at work involving only you, such as falling while exiting your car.
Consumer – incidents that have a direct effect on consumers, such as he/she falls while exiting your car.
EmergenciesEmergencies• Manage medical emergencies
immediately -Call 911, if necessary Use CPR/1st Aid techniques . Medical emergencies include:
• Severe bleeding
• Breathing stops
• Heart stops
• Loss of consciousness
Incident ReportsIncident Reports
• All incidents are reported immediately to a QP at your local Turning Point office. Leave a message with your phone # if no one answers.
IncidentsIncidents
After an incident with a consumer, record a description that includes,
exactly what happened any actions you took the person’s condition after the
incidentDo not make judgments or share your opinions in an incident description, observable facts only.
Incident ReportsIncident Reports
• Never fail to report an incident, or anything you feel is unusual. Reporting protects both you and the consumer, and assures that correct actions have been taken. If you are not sure whether to call or
not….
CALL!!
Incident ReportsIncident Reports
• The QP will work with you to complete all necessary reports and documents. The critical part is your quick report of the event.
Incident Report TimelinesIncident Report Timelines
All incidents must be reported to the QP immediately, that means just as soon as you can do so safely.
The QP must report incidents verbally to all team members within 24 hours.
The QP must send a written report to the LME/area program within 72 hours.
Move on to Move on to Person Centered PlanningPerson Centered Planning
EndEndShowShow