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Incident/Accident Incident/Accident Reporting Reporting TPS Core Competency Training

Incident & Accident Reporting

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Page 1: Incident & Accident Reporting

Incident/Accident Incident/Accident ReportingReportingTPS Core

Competency Training

Page 2: Incident & Accident Reporting

Key IssuesKey Issues

• Review Turning Point’s incident policy and procedures with your QP.

• Know the definition of “incident”.• Understand the timelines for

reporting.• Review the reporting requirements. • Review an example of an incident

report.

Page 3: Incident & Accident Reporting

DefinitionDefinition

• An Incident is any unusual occurrence. Some examples of incidents are…

• Car accidents• Falls• Medication errors• Any injury to you or the

consumer

Page 4: Incident & Accident Reporting

IncidentsIncidents

The two types of work incidents are:

Personnel - incidents at work involving only you, such as falling while exiting your car.

Consumer – incidents that have a direct effect on consumers, such as he/she falls while exiting your car.

Page 5: Incident & Accident Reporting

EmergenciesEmergencies• Manage medical emergencies

immediately -Call 911, if necessary Use CPR/1st Aid techniques . Medical emergencies include:

• Severe bleeding

• Breathing stops

• Heart stops

• Loss of consciousness

Page 6: Incident & Accident Reporting

Incident ReportsIncident Reports

• All incidents are reported immediately to a QP at your local Turning Point office. Leave a message with your phone # if no one answers.

Page 7: Incident & Accident Reporting

IncidentsIncidents

After an incident with a consumer, record a description that includes,

exactly what happened any actions you took the person’s condition after the

incidentDo not make judgments or share your opinions in an incident description, observable facts only.

Page 8: Incident & Accident Reporting

Incident ReportsIncident Reports

• Never fail to report an incident, or anything you feel is unusual. Reporting protects both you and the consumer, and assures that correct actions have been taken. If you are not sure whether to call or

not….

CALL!!

Page 9: Incident & Accident Reporting

Incident ReportsIncident Reports

• The QP will work with you to complete all necessary reports and documents. The critical part is your quick report of the event.

Page 10: Incident & Accident Reporting

Incident Report TimelinesIncident Report Timelines

All incidents must be reported to the QP immediately, that means just as soon as you can do so safely.

The QP must report incidents verbally to all team members within 24 hours.

The QP must send a written report to the LME/area program within 72 hours.

Page 11: Incident & Accident Reporting

Move on to Move on to Person Centered PlanningPerson Centered Planning

EndEndShowShow