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Working Together to Maximise Income
Emma Aldridge – Projects Manager, Turn2us
IMA – assuring quality in the money advice profession17/05/11
What will be covered
• The need for income maximisation services• About Turn2us• Benefits checking and applying• Introduction to grant-giving charities • Grants searching and applying• Income maximisation information and resources
for advisers• Summary and Q&A
The need for for income maximisation services
• 13.5 million people in UK living in poverty including 3.9 million children
• Up to £16.8 billion in benefits unclaimed
• £366 million per annum available in charitable grants
• If faced with a sudden loss in income– Only 40% of people asked would seek to claim
welfare benefits– Only 3% of people asked would seek help from a
charitable source (Turn2us & YouGov survey Jan 2010)
People have the money they need to thrive, be healthy and participate fully in society
Turn2us Mission
Turn2us helps people in financial need access the money available to them – through benefits,
grants and other financial help
Turn2us Vision
• People in financial need:Those who could benefit from access to
benefits, grants and other support
• Intermediaries:Support workers – public, private, voluntary
• Decision makers/Influencers:Charitable fundsNational/local governmentMediaAcademics/policy bodiesKey influencers
4
Intermediaries
Decision makers/Influencers
People in financial need
Audiences
How to access Turn2us
www.turn2us.org.uk
Turn2us Helpline
Freephone 0808 802 2000Open 8am to 8pm Monday to Friday
The Helpline Association accredited
Purpose:• Source of further support for those that
can’t/don’t use website• For public and intermediaries• Language Line and Text Relay offered• Help intermediaries set up and manage their
‘My Turn2us’ accounts
Benefits checking and applying
Benefits under-claimed
£16.8 billion of welfare benefits
go unclaimed
Why benefits are under-claimed
• Lack of awareness• Do not know what they are entitled to• Fear of form filling• Stigma• Language • Lack of access to information about
sources of support• Resistance/embarrassment about
asking for help
Benefits
• The Turn2us Benefits Checkers calculate means-tested benefits only
• Indicates possible eligibility to some non-means tested benefits (e.g. Disability living Allowance)
Information needed
• Details of client’s and partner’s income (where appropriate)
• Benefits received and amounts• Savings, investments and other capital• Council tax bill• Rent/mortgage payments• Information about dependents living with the client• Income from anyone receiving Carer’s Allowance
for someone living with client
Turn2us Benefits Checker
Case Study
Nita (age 62) and Sanjay (age 66) have their grandson, Zack, living with them. Their
daughter Mia is not likely to be able to look after Zack for some time. Zack is 4 and has
cerebral palsy. Nita and Sanjay want to know if they can get any
financial help with looking after Zack.
Turn2us Benefits Checker : Nita and Sanjay
Turn2us Benefits Checker : Nita and Sanjay
Turn2us Benefits Checker : Nita and Sanjay
Turn2us Benefits Checker : Nita and Sanjay
Turn2us Benefits Checker : Nita and Sanjay
Turn2us Benefits Checker : Nita and Sanjay
Turn2us Benefits Checker results: Nita and Sanjay
Analysing resultswith the Advanced Benefits Checker
Grant giving charities
Grant Giving Charities
• What is a Grant Giving Charity?• What is a grant?• Who can receive a grant?• Application process?
Grants searching and applying
Information and Resources
Information and Resources: Benefits
Information and Resources: Managing Money
Information and Resources: Find an Adviser
www.turn2us.org.uk/My Turn2us account
Resources for advisers
Training• E-learning at www.turn2uslearning.org.uk• Workshops• Projects
Sign-posting• E-flyer• Leaflets
Keep up to date• E-bulletin
Contact details:• Emma Aldridge – Projects Manager,Turn2us
T: 0208 834 9274 E: [email protected]
• Website: www.turn2us.org.uk
• Helpline: freephone 0808 802 2000
Further Information
Any questions?
