Innovation and Design Thinking in Health, Healthcare and Wellness

“People Centered Design training on health, health care and wellness” Hosted by the Social Innovation Park, Santurtzi (Bizkaia)1 – 3th July 2012

The Bilbao Social Innovation Park will open its facilities, labs and classrooms to health-care managers, innovators and individuals responsible for promoting innovation within major Basque private and public health orga-nizations.

The main objectives of this training are the following:

• Learning from the best case studies on people centered health innovation

• Nurturing innovation among frontline healthcare professionals

• Linking the field of social innovation with the healthcare sector

An international top-level faculty will provide in-depth case studies of disruptive innova-tion, designed and implemented from the point of view of practitioners and users. Ad-ditionally, through hands-on workshops, par-ticipants will learn about principles, methods and tools that drive innovation on this field, including human-centered and user-driven design.

This training will present best case stud-ies but also a selection of methodologies to identify new innovative approaches for the

healthcare community. These solutions may include new products, services, environ-ments, organizations and new ways of inter-action.

The workshop will start by examining the needs, dreams, and behaviors of the people we want to be benefited from this new ap-proach. How do we really listen and under-stand what they need and aim for?

Once we have identified a range of what is de-sirable, the training will focus on connecting potential solutions thought the lenses of fea-sibility and viability.

For three days, The Bilbao Social In-novation Park will host a “People Centered Design training on health, health care and wellness” aimed at providing participants with inspiring ideas, case studies, tools and methodologies to promote innovation on their daily activity.

Program

DAY 1. Sunday. «Framing the right question is halfway to finding the right solution»

15:00 – 15:30h Wellcome and Registration O+berri15:30 – 16:00h Aims and Programme Denokinn

16:00 – 17:00h Mind lab Experiences and Methods. How we can listen and understand? MindLab

17:00 – 18:00h Team Work Mind LabDenokinn

18:00h End day 1

DAY 2. Monday. «Human Centered Design» Involving and empowering the users in Policies Innova-tion of Health and Wellness

9:00 – 10:30h Kaiser Permanente Innovation Consul-tancy Experiences. Laura D. Janisse. Kaiser Permanente

10:30 – 11:00h O+berri. Local Experiences Roberto Nuño. O+berri11:00 – 11:30h Cofee break11:30 – 13:00h Team Work Denokinn13:00 – 13:30h Team Works Feed Back13:30 – 14:30h Lunch

14:30 – 15:30h NESTA. People powered health pro-gram Halima Khan. NESTA

15:30 – 16:30h YOUNG FOUNDATION Experiences John Loder. Young Foundation16:00 – 17:30h Team Work Nesta and Young Foundation17:30 – 18:30h Team Work Feed Back

18:30h End Day 2

DAY 3. Thursday. «What is technically and organizationally feasible and viable?»

9:30 – 10:15h DIGIPEN experiences Samir Abou. Digipen

10:15 – 10:45h Massachusetts Institute of Technology Experiences MIT

10:45 – 11:00h Saiatu Program. Paliative Care Denokinn11:00 – 11:30h Cofee break11:30 – 12:30h Team Work Denokinn12.30 – 13:00h Team Work Feed Back13:00 – 13:30h Conclusions O+berri13:30h LUNCH

End Day 3 O+berri

• Registration fee: 500 euro (a grants programme will be available) • Include: training, transport to Santurtzi, catering and teaching materials• Contact: jriano@denokinn.eu• Contact person: Javier Riaño• Address: Polígono El Árbol 25-26. 48980 Santurtzi, Bizkaia (Spain)• Phone: 00 34 944938125

What’s Social Innovation Park?

SI Park, located in the Bilbao metropolitan area, is a meeting space to identify and pur-sue new projects of large-scale social innova-tion.

SI Park’s mission is to provide the best space for the development of innovative social projects and to identify new opportunities to boost the social and business environment. SI Park hosts third sector organizations, gov-ernment and private companies aiming to in-novate in that field. Services and infrastructure

• G-LAB: Laboratory of creativity applied to social innovation. It will identify emerging so-cial trends using participatory processes and offering innovative proposals to improve the quality and efficiency of social services of-fered by public administration.• Innovation Social Academy: It will offer proj-ect-based training and immersion courses in specialized processes to improve the qual-ity of services provided by social organiza-tions, institutions and companies in the park. Powered by Social Innovation Exchange, The Young Foundation and DENOKINN.

• Social business generator and Business incubator: SI Park is promoting a pilot project led by DENOKINN to facilitate entrepreneur-ship among disadvantaged groups from an innovative perspective, allowing these peo-ple to teste their business in real life, without losing their social benefits. It also houses a business incubator. Initiatives

• SI Park hosted the final phase of the initia-tive promoted by European Commission “10 Large-scale examples of socially inno-vative successful initiatives”

• Palliative care: new social business spe-cialized in home care for patients who are nearing the end of life.

• Digipen Institute of Technology: SI Park hosts the European campus of the pres-tigious American college of video games and digital art and animation in order to develop a new economic sector in the ter-ritory.

Once we have identified a range of what is de-sirable, the training will focus on connecting potential solutions thought the lenses of fea-sibility and viability.