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Providing high quality low cost total floor screed installations for our entire customer base.

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Page 1: Customers - T1 ppt

Providing high quality low cost total floor screed

installations for our entire customer base.

Page 2: Customers - T1 ppt

Company Overview

Easy customer experience

An important aspect of our customer focus is to share our technical knowledge and industry experience with more than 20 years of successfulscreed system installation.

CSC work very hard at providing our prospective clients and existing customers with accurate and relevant technical data, enabling them to make more informed decisions about all aspects associated with screed application.

- Helping clients to consider alternative and more cost effective decisions about screed systems.

- Working with our clients to consider better approaches with related materials such as thermal insulation and acoustic layers.

- Advising our clients on important issues around the application of screed systems onto under-floor heating systems given our extensive knowledge and working experience through partnering with two of the UK’s UFH market leaders.

- Expert project management skills capable of managing complex technical demands, challenging project

performance targets and tight construction timelines and costs.

Sector focus spans the following areas of the market

Market leading National Main Contractors who want to engage with a sub-contract screed specialist capable of handling high volume commercial and public sector screed contracts

Specialist build specifications with complex demands and high technical demands with challenging project performance and business critical timelines.

Mid market specialist building contractors and specialist large scale under floor heating companies who require ongoing and reliable floor screed systems to meet a wide range of screed installation environments.

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Our people

Approachable, helpful and willing

Investing in our business means investing in our people and we have embarked on a business improvement programme

designed to help to continually improve our overall performance and ensure we maintain a first class service ethic.

Our screed operatives have been meticulously trained by the Managing Director, Spencer Warner, and we guarantee all works will be carried out to the highest of standards, fully compliant with BS8204 part 1, 2003.

We retain The Health & Safety People Ltd as our health and safety consultants to work in partnership with our internal Health & Safety team to constantly support and assist in developing this important aspect of our business moving forward

Building strong relationships with our supply chain

We operate in partnership with our supply chain to create mutually beneficial working relationships and a shared vision to improve and adapt the joint services we provide to all our end customers.

This includes screed product manufacturers, third party aggregate and cement suppliers, as well as specialist insulation and acoustic floor applications. CSC work closely with the supply chain to look at alternative more efficient and cost effective solutions to meet our customer’s requirements

To ensure this happens, CSC Screeding run regular and structured workshops with all our key suppliers, reviewing service level agreements, pricing policies and planned product innovations. This forms an integral part of our own development roadmap and we are working towards investing in this process, enabling our managers to drive performance and deliver better end customer results.

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Compliance and company conduct

Fully compliant CHAS Accredited contractor and

registered as a fully qualified contractor with

ConstructionLine .

At CSC we recognise we don’t act alone on site, so we ensure we plan, implement and audit our safety systems, managing and co-ordinating the working interfaces with other contractors. Only through collaboration and control can we maintain a safe and complaint working environment for everyone working on site.

CSC retain The Health & Safety People Ltd as our health and safety consultants to work in partnership with our internal Health & Safety team to constantly support and assist in developing this important aspect of our business moving forward.

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Capability and control

Planning, and keeping tight control of our workflow

The company owns and maintains all its own plant, enabling our operational teams to manage our workflow and keep a tightcontrol over on-site performance and the high quality of all our screed installations.

Our business objectives are very much focused on looking at methods of working to improve not only our performance, but equally our environmental responsibilities. This has lead our company to investment in the latest Putzmeister M760 DH screed pumps which conform

to the latest European Conformity Regulations regarding emissions and sound levels.

CSC Screeding Ltd are prepared and capable of undertaking projects on a nationwide basis, all the way from the Isle of Lewis to down to the Channel Islands, namely Guernsey.

360° thinking

We are currently working with an independent management improvement company called Expressions who are taking the senior management team through a demanding plan, do, review programme.

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Knowledge sharing

Our Knowledge Centre accessible online through the new CSC website providing secure access to T1 & T2 clients.

Face to face Technical Workshops with our clients and via CPD collaboration

On- site visits

References from existing clients and case studies.

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Quality Assurance

Quality is a given, not an asked for or additional extra.

Quality is another unique sales point at CSC, a key differential advantage behind our success in the market.

Installing high quality floor screeds is the final demonstration of our whole attitude to service provision.

"It is not how much CSC do for Warmafloor, but howmuch attention they pay to the detail”

Wayne JenningsContracts Manager

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0845 500 [email protected]