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Bringing Responsible Gambling to Online Play
Dr Richard T. A. Wood GamRes Limited
Responsible gaming research and [email protected]
Player tools
Player support4 key elements
Informed player choice
Game design
Player tools
Player support
Informed player choice
Game design
What is the acceptable limit of game design?
GAM-GaRD = Guidance about Responsible Designwww.Gamgard.com
Early warning of potentially problematic game features
Applies evidence based knowledge
Shows what might be changed
An objective, standardized, documented process
Used by 15 gaming companies/regulators world-wide
High risk
Medium risk
Low risk
What happens if a game appears high-risk?
Change one or more of the characteristics
Introduce more stringent RG features (limits, warnings etc.)
Abandon or redesign the game
Player tools
Player support
Informed player choice
Game design
Bill 123 “Hi everyone, I am worried my gambling is getting a bit
out of hand”
NewMe “Hi Bill123, I have been there too. What do you
gamble on?
Community support
(Wood & Wood, 2007; 2009; 2011)
Self discovery and insight
(Wood & Wood, 2007; 2009; 2011)
Resisting impulsive urges
(Wood & Wood, 2007; 2009; 2011)
Choices and strategies
(Wood & Wood, 2007; 2009; 2011)
Anonymity
(Wood & Wood, 2007; 2009; 2011)
Very popular with women
(Wood & Wood, 2007; 2009; 2011)
Convenience and accessibility
(Wood & Wood, 2007; 2009; 2011)
Player tools
Player support
Informed player choice
Game design
Player tracking and feedback
Healthy Some issues Problems
Issues with behavioral tracking
Algorithmic approaches and prognosis
Predictions not 100% accurate
Encourage self-monitoring or reliance on safety net?
Enhanced player feedback on actual behaviors rather than prediction
Self-tests
Player tools
Player support
Informed player choice
Game design
Player ToolsLimit setting (spend, deposit, loss, time)
Voluntary versus Mandatory
Play break versus self exclusion
(Wood & Griffiths, 2007; Parke, Rigbye, Parke, Wood et al 2007; Wood & Bernhard, 2010)
Keeping players on a ‘responsible’ online gaming website
Player engagement with RG
Potential for better informed players with more options for control
RG is an expectation for ethical practice
Trust and integrity - “if they care about players they are more trustworthy”
(Wood & Griffiths, 2007; Parke, Rigbye, Parke, Wood et al 2007; Wood & Bernhard, 2010)
Help prevent players gambling offshore
A more sustainable market
Benefits of Online RG
Thank You
www.GamRes.org
Q u e s t i o n s p l e a s e ?
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