TRAIN-CORP-OHS-GEN-02-1

Spotless Facility Services (NZ) Ltd

Challenging the boundaries

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In partnership;

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Spotless is an international services company specialising in outsourced facility

management

About Spotless:

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Food Services

Cleaning Services

Laundry Services

Managed Services

Spotless divisions;

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Health & Safety in Employment Act:

The Health and Safety in Employment Act outlines responsibilities and expectations for employers

and employees in the prevention of harm to people while at work.

Spotless has a responsibility to ensure their employees are kept safe while working at our

clients sites

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The challenge to Spotless is how we ensure our employees are provided with the practical skills training they require to carry out their work in a

safe manner

While working on our clients sites, our employees often utilise a mixture of our own systems and our

clients systems.

The challenge to Spotless:

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How it all works for employees;Specifically relating to the work we carry out at Hospitals throughout

New Zealand, moving and handling materials and patients is a large part of a Spotless employees role

Moving and handling training and toolbox meetings are in place for employees

Orderlies attend DHB practical patient moving training upon induction

This practical training incorporates the LITEN up concept;LoadIndividualTaskEnvironment

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Refreshing the Liten up programme;How could we keep the practical moving and handling training top of

mind with our employees while working on our clients sites?

We needed a format that would be;

• carried out by supervisors and orderlies at their meetings

• quick to carry out• complements the DHB practical LITEN up training but

has extra information sitting behind these topics• fits with our Safety@Spotless format for toolbox topics

and take 5 concept

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Toolbox currently;

Monthly meetings where employees are encouraged to participate

Suite of toolbox information for managers to use at their meetings

Often employees present the toolbox topic

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Spotless current toolbox topic format;

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Tools;

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Spotless moving and Handling program;

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Part 1; Load

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Part 2; Individual

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The task

Part 3; Task

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The environment the person is working in;

Part 4; Environment

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Further documents behind each section;The patient or item being moved – some further information or tools

are provided in the form of awareness about different patients and the items they are working with

The person doing the task – factors that can influence the way they perform the task for example are they taking their breaks, feeling fit for work, enough rest, eating well, keeping hydrated (wellness diary, stretching tools)

Instructions on the best way to carry out the task – safe work procedures, method of the month tools

How the environment the person works in will affect the work they carry out – dark, cramped, lots of other people in the area

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How the documents work together;

Moving &Handling

Part 1; Load

Awareness tools

Part 2; Individual

Wellness diary

Stretching tools

Part 3; Task

Method of the month

Safe work procedures

Part 4; Environment

Awareness tools

+ + +

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How is the message communicated?

Toolbox meetings

Training sessions

Individual demonstrations

Behavioural safety observations

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Next steps;

Further tools to back up the sections

Guest speakers at toolbox meetings, for example dieticians, physiotherapists

Behavioural observations and feedback to employees

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Questions?