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Medical Software Medical Software Online courses Online courses Pacient-doctor communication Pacient-doctor communication Pacient management Pacient management Editorial services Editorial services Events Management Events Management KOL management KOL management Social responsability Social responsability Pacient registry Pacient registry Adherence to treatment Adherence to treatment Telemedicine Telemedicine Mobile apps Mobile apps www.datacentersolutions.ro

Case study: Implementing an e-learning platform for the Family Doctors in Romania

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Page 1: Case study: Implementing an e-learning platform for the Family Doctors in Romania

Medical SoftwareMedical Software

Online coursesOnline courses

Pacient-doctor communicationPacient-doctor communication

Pacient managementPacient management

Editorial servicesEditorial services

Events ManagementEvents Management

KOL managementKOL management

Social responsabilitySocial responsability

Pacient registryPacient registry

Adherence to treatmentAdherence to treatment

TelemedicineTelemedicine

Mobile appsMobile apps

www.datacentersolutions.ro

Page 2: Case study: Implementing an e-learning platform for the Family Doctors in Romania

SNMF (the acronym stands for the translation of ”Romanian National Society of Family Medicine ”) is a professional organization aiming to increase the role of General Practitioners in the Romanian healthcare system based on an updated and exhaustive training curriculum, to expand the GP trainer network, to increase the quality of medical services and to achieve consistent and standardized medical services.

SNMF identified several issues affecting the Continuous Medical Education of General Practitioners:

Data Center Solutions is a company with over 6 years of experience in business critical projects, web based applications and security services. We are focused on offering e-Learning and webinar applications as SaaS(Software as a service) to our customers.Our professional Services team ensures not only an excellent service quality and availability, but also personalization of our platform according to customer brand and specific needs. Bringing together the software development and business skills of four seasoned professionals resulted in a solid foundation for a focused and dynamic enterprise.

• Lack of medical information from reliable sources for general practitioners in Romania

• Difficulty to participate to conferences for doctors in remote areas

• Slow and ineffective scientific communication between general practitioners and other medical specialties

• Lack of a centralized hub of news, articles, interviews and studies dedicated to the general practitioners activity.

Page 3: Case study: Implementing an e-learning platform for the Family Doctors in Romania

In 2010, the Executive Board and the Senate Members of SNMF decided to launch an e-Learning portal with courses for Continuous Professional Development dedicated to the General Practitioners and selected Data Center Solutions as a consultant and technical provider.Since receiving the mandate to design, implement and maintain a modern Continuous Medical Education platform for the general practitioners in Romania, Data Center Solutions identified a set of specific challenges that needed special solutions:

Challenge

There was little information about the doctors online learning habits1

Since SNFM didn’t have any previous experience with e-learning nor knowledge of the online learning habits of general practitioners in Romania, Data Center Solutions investigated the most common patterns in adult learning by researching similar implementations for medical education in other European countries.

Challenge

Platform needed to be extremely simply to use2

Following the research, Data Center Solutions discovered that the targeted users are doctors over 40 years that are connecting from land line or 3G internet connections. Data Center Solutions also discovered that the doctors had limited computer training and therefore the design of the solution should include streamlined and easy to use interfaces.

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Page 4: Case study: Implementing an e-learning platform for the Family Doctors in Romania

Challenge

Online exams compliance with legal requirements3

The online Continuous Medical Education programs are regulated by “Colegiul Medicilor din Romania”. The e-learning platform should be compliant with the regulations regarding the security of the personal information, online examinations and granting of the CME points.

Challenge

Course interactivity and e-learning principles4

One of the most important pieces of information gathered from SNMF was that the Family Doctors have very limited time for the learning activities. To obtain a good level of attendance and continuity in study it became obvious the need of interactivity during learning, individual exercises and multimedia content.

Challenge

News engine5

Unlike a typical e-learning platform, SNMF has requested the availability of a powerful news publishing engine integrated with the e-Learning platform.

www.datacentersolutions.ro

Page 5: Case study: Implementing an e-learning platform for the Family Doctors in Romania

The SolutionThe Solution

After identifying the project requirements and the challenges, Data Center Solutions decided the implementation of a custom e-Learning plugin for Wordpress. The development of a plugin over Wordpress had several paramount advantages:

With the requirement to integrate a powerful news publishing engine with the e-Learning platform, Wordpress looked like the perfect framework for the project.

With Wordpress:

news can be published with ease on the fly rich media content editing easy collaboration with other online publications content can be pushed to social media extensibility with other third party plugins low hardware requirements and high availability for a large number of concurrent users.

Easy integration of e-Learning capabilities with powerful content publishing

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Easy integration of e-Learning capabilities with Easy integration of e-Learning capabilities with

powerful content publishingpowerful content publishing

www.datacentersolutions.ro

Page 6: Case study: Implementing an e-learning platform for the Family Doctors in Romania

The custom e-Learning plugin implementation included:

Students and teachers management Availability of courses and exams anytime/anywhere via any computer connected to the internet Lessons/study progress Powerful multimedia content player for lessons Secured online exams with on the fly graduation results

Powerful e-Learning engine

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The SolutionThe SolutionPowerful e-Learning engine, Rapid time to market, Extensibility Powerful e-Learning engine, Rapid time to market, Extensibility

One of the paramount advantages offered by the Data Center Solutions implementation was the rapid time to market. With the usage of Wordpress as a publishing framework the implementation time was kept to a minimum; the design integration took only days instead of weeks.

Rapid time to market

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Due to the modular Wordpress framework, the e-learning implementation allows a rapid extensibility and customization by creating independent additional plugins that can be switched on and off with ease.

Extensibility

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Page 7: Case study: Implementing an e-learning platform for the Family Doctors in Romania

The implemented solution offered various security features :

Encrypted access for students and teachers Sign-up verification methods (based on doctors medical registration IDs) Time based online exams with locking features that prevents multiple exam tries that follow the legal requirements for online continuous medical education. E-learning content protected availability (content is only viewable on the platform)

Security of the content and the online exams

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The SolutionThe SolutionSecurity of the content and the online exams, Security of the content and the online exams, Lesson player with user friendly navigabilityLesson player with user friendly navigability

Custom content player that allows the display of information in various formats:

Animations with interactivity Flash content Multimedia content (audio and video) External resources (PDF, Word, PPT, etc) Considering the targeted users, a special focus was placed on the navigability ease of use: Automatic table of contents Back and forth navigation with content preload Full screen display Recording of the study progress

Lesson player with user friendly navigability

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Page 8: Case study: Implementing an e-learning platform for the Family Doctors in Romania

One of the very important requirements of the project was the availability of various reports to allow the evaluation of the platform usage, users patterns, fidelity and most importantly graduation results. To answer this requirement, Data Center Solutions implemented a powerful reporting engine :

Time spent on the e-learning platform by the students Study progress Platform access frequency Exams results Geographical distribution of the students Fidelity reports (based on accumulation of fidelity points as a result of the platform usage)

Advanced reporting

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The SolutionThe SolutionAdvanced reportingAdvanced reporting

www.datacentersolutions.ro

Page 9: Case study: Implementing an e-learning platform for the Family Doctors in Romania

One of the special requirements of the project was the transformation of the medical information in the courses in an e-learning format following adult learning principles adapted to medical training. Data Center Solutions provided e-learning consultancy services to the RNSFM trainers to ensure the delivery of high quality educational content.

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Value added services Value added services E-learning consultancy, Project managementE-learning consultancy, Project management

E-learning consultancy

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Page 10: Case study: Implementing an e-learning platform for the Family Doctors in Romania

Courses impact:

95% of the respondents appreciated that the courses had a major influence in the early diagnose of the diseases 70% of the doctors appreciated that following the study they have diagnosed around 10 patients that would have remained un-diagnosed in early stages 80% of the respondents said that the communication with the patients have improved following the study

Facts …Facts …

FormareMedicala.ro platform was launched in March 2011 and:

over 3000 doctors have joined the platform in the first year 8 courses published in 2011 more than 7000 family doctors have subscribed to the monthly newsletter 90% of the doctors appreciated the quality, accuracy and clarity of the courses as being excellent

FactFactss......

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Page 11: Case study: Implementing an e-learning platform for the Family Doctors in Romania

FactFactss......

Project management tip:

“No e-Learning platforms are equal. When implementing an e-learning program, understanding the student learning habits is paramount for the project success“

FormareMedicala was awarded the 3 most important prizes in the medical internet area in Romania:

“Premiul I, Gala Medica 2012”, “Premiul de excelenta Gala Medica Academica”, “Premiul I, Noutate Medicala, Gala Sanatatii”

FormareMedicala was presented as an “example of successful e-learning implementation in the medical field” at Wonca 2012 (World Organization of National Colleges, Academies and Academic Associations of General Practitioners/Family Physicians).

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Page 12: Case study: Implementing an e-learning platform for the Family Doctors in Romania

[email protected]

Address: Phoenicia Bussines Center, 5 th fl., 11A Turturelelor str., Bucharest 3, Romania

About UsAbout Us

We are a company with over 6 years of experience in business critical projects, web based applications and security services. We are focused on offering e-Learning and webinar applications as SaaS (Software as a service) to our customers.

Our professional Services team ensures not only an excellent service quality and availability, but also personalization of our platform according to customer brand and specific needs. Bringing together the software development and business skills of four seasoned professionals resulted in a solid foundation for a focused and dynamic enterprise.

www.datacentersolutions.ro