Diapositiva 1
8 Cardinal Sins of EMR Training
Biggest Expense of EMR Software
The largest cost associated with implementing EMR software is
the training and change management componentStaff usually must be
trained on all sorts of tasks from GUI to WindowsNeed to be trained
on related devices (e.g. printers)Need to learn new software
functions with repetitionClinics often need additional training
after initial session
8 Sins
3
Gap Between Training and Launch
Often practices are in a rush to train staff even though EMR
enrollment is not finishedTraining is completed then as many as
8-10 weeks can passStaff forgets how to use software and additional
training must be purchasedRevenue XL recommends starting training
after the setup process is complete
Training Everyone To Do Everything
In most clinics different staff have different jobs and
specialties; therefore they do not have to be trained in
everything
Instead should focus on optimizing necessary skills for staff to
do their specific jobsEMR vendors should train a couple specialists
and then rest of staff by discipline
Training Ends with Implementation
Training staff for use of EMR software is a process that
continues for a long period of time
Roles and responsibilities of staff change over time, new
employees must be trainedUse specialists to train new employees and
for refreshing memory
Having Vendor Teach Basic Skills
Using EMR vendors to teach basic computer skills is simply a
waste of money
Either have staff teach each other or hire computer science
student for cheapHave hardware installed in advance so staff has
experience with basic skills
Trying to Train over Video Conference
EMR software is complicated and thus the training needs to be
treated as so
Remote training is cheaper but not nearly as effective and can
be more expensive in long runAlways choose on-site training and
have vendor present during launch
Lack of Formal Training Material
Insist that the Vendor provide formal training material for your
staff (hopefully specialized)
If not available, turn to recording training session and
creating training binder for future reference
Assuming that Training Covers Everything
Often vendors use a standard lesson for all practices they
provide EMR to
Look for vendors that provide specialized training and
softwareThis will make most use of training session and avoid
wastes of time
Failing to Ensure that Vendor is Validated for your Practice
You should confirm trainers credentials before they come
on-site
When trainers are familiar with your specific practice they can
help your staff more and provide specialized tips
By avoiding the 8 Cardinal Sins of EMR Training you'll
significantly slash your training costs
improve your return on investment
Contact [email protected](408) 625-7254
www.revenuexl.com
RevenueXL Inc. Headquarters19925, Stevens Creek Blvd.Cupertino,
CA 95014
Thank You
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Matt's Blues
Kevin MacLeod
Funk and Blues
2007
Blues
166748.05
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