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Attitudes to and the use of technology among the elderly population in Finland Lea Stenberg

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Page 1: 4 l.stenberg

Attitudes to and the use of technology among the elderly

population in Finland

Lea Stenberg

Page 2: 4 l.stenberg
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Do we know what is wanted?

• Gap of possibilities and real adaption

• Little statistics and research of 75+

• Research often with +55

• But what do the old people, the USERS, want?

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Research done by

• KÄKÄTE – User Centered Technology for Elderly People and Care Givers

• Union of Senior Services and The Central Union for the Welfare of the Aged

• Finnish Slot Machine Association RAY 2010–2014

• Together with TNS Gallup

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• 800 respondents of the age 75 - 89 • Telephone interview • Persons living in their own home • June 2011

• The sample drawn from the Population

Register • Represent the ”elite”!

In practice

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Questions

• Satisfaction with different aspects of life • Getting help • Use of technology (mobile phone,

computer, internet,) • Attitudes towards technology

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Satisfaction and age

• FINANCES •76% satisfied with available finances •17% not satisfied

• HEALTH •Satisfaction with health decrease with age •Professional background influences

• SOCIAL and HEALTH SERVICES •20% are not satisfied with availability

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Possibilities to influence

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Getting help!

• 32% get help • Increases naturally with age, half of persons over 85 years get help

• Would you need help? •12% report they would need help (30 000 persons ) • These persons often old and unable to get out of their home frequently

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Technologies in use

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Differences by age

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Usage by profession

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Could technology be useful to me?

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Are You willing to pay?

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…but all are not

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Lessons learned

• Also the very old need to be asked!

• When using wrong presumptions

• The possibilites of todays technologies are not utilized

• Action is not taken to involve and include many

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65+ (or 75+) is not homogenious!

• When developing for example e-services, we need to take into account differences between

• Genders

• Agegroups

• Geographic location

• Proffessional background… etc!

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Information Society for All?!

• Information provision to the non-Internet user?

• What services and how?

• Equal information society is not here yet!

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Use of Internet

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Thank You!

[email protected]


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