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Dedicated to exceeding your expectations always Serving Seniors & Families in the Tampa Bay Community Michele Manzo-Lembo Area Representative – Florida West

2012 abc flw community

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Presentation to local service organization about how Always Best Care serves the greater Tampa Bay comunity.

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Page 1: 2012 abc flw community

Dedicated to exceeding your expectations … always

Serving Seniors & Familiesin the Tampa Bay

Community

Michele Manzo-LemboArea Representative – Florida West

MALembo
NO SKILLED CARE SLIDE
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Dedicated to exceeding your expectations … always

Always Best Care

Dedicated to Helping Seniors in Florida

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Dedicated to exceeding your expectations … always

Who we are … Since 1996, Always Best Care has provided non-medical in-home care, senior living placement services and skilled home health care, primarily for seniors.

Our corporate headquarters is in Roseville, CA, about 20 miles NE of the state capitol in Sacramento.

Since mid-2010, we have provided care to over 10,000 clients in their homes, and have helped over 1,200 seniors find the perfect senior living arrangement.

Dedicated to exceeding your expectations … always

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Dedicated to exceeding your expectations … always

The fastest growing

Senior Care franchise system

in the USA!

Entrepreneur,

January 2011

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Dedicated to exceeding your expectations … always

International network of franchised offices, backed by local support.

Always Best Care has more than 175 franchised territories in 35 states or provinces throughout the United States and Canada.

Franchise owners are supported locally by team of 32 Area Representatives.

After expanding into Canada in 2011, we will soon be offering services in the United Kingdom and Australia!

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Dedicated to exceeding your expectations … always

Area Representatives – Florida West

Michele Manzo-LemboMark A. Lembo

Background50+ years Corporate & Community Leadership Experience Broad business background – sales/marketing, consulting,

HR/training, operations, ran own business.

Joined ABC team in September 2010Opportunity to use skills for better purposesDesire to build strong, contributing enterprise that helps

seniors & families

Recruit, Coach, Get involved in CommunityVested interest in the growth & success of franchisees’

business

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Dedicated to exceeding your expectations … always

Always Best Care

– Florida West

Seventeen territories

over ten counties in

west, central Florida.

Dedicated to exceeding your expectations … always

JACKSON

CALHOUN

FRANKLIN

GADSDEN

GULF

LEON

WAKULLA

ALACHUA

BAKER

BAY

BRADFORD

BREVARD

BROWARD

CHARLOTTE

CLAY

COLLIER

COLUMBIA

DADE

DIXIE

DUVAL

ESCAMBIA

GILCHRIST

GLADES

HAMILTON

HENDRY

HOLMES

INDIAN RIVER

JEFFERSON

LAFAYETTE

LEE

MADISON

MARTIN

MONROE

OKALOOSA

OKEECHOBEE

PALM BEACH

PUTNAM

ST. JOHNS

ST. LUCIE

SANTA ROSA

SUWANNEETAYLOR UNION

WALTON

LIBERTY

NASSAUWASHINGTON

DE SOTO

FLAGLER

LAKE

LEVY

MANATEE

SARASOTA

SEMINOLE

VOLUSIA

ORANGE

OSCEOLA

Always Best Care - Florida West

CITRUS

HARDEE

HERNANDO

HIGHLANDSHILLSBOROUGH

MARION

PASCO

PINELLASPOLK

SUMTER

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Dedicated to exceeding your expectations … always

AffordabilityAccessibilityLevel of Care

Mobility

Medical Assistance

Social InteractionInsurance Coverage

Special Needs

We help families make informed decisions about

senior care.

In-Home Care

Living Community

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Dedicated to exceeding your expectations … always

A continuum of support for seniors and their families

Aging in Place Assisted Living

In-Home Companion/Personal Care

In-Home Skilled Nursing Care

Senior Living Placement Consulting

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Dedicated to exceeding your expectations … always

Non-medical In-home Care

We place personal care attendants in clients’ homes to assist in managing their activities of daily life (ADLs).

We provide free evaluations to determine the right level of care needed.

Assignments can range from one hour all the way to live-in care.

Services may include help with preparing meals, bathing, grooming, transportation, medication reminders and more.

Dedicated to exceeding your expectations … always

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Dedicated to exceeding your expectations … always

FREE Living Placement Services

Finding the right senior living arrangement is stressful and time consuming

We do the leg work to help seniors and their families identify the best options.

We act as marketing representatives for homes & facilities. They pay our fee if client chooses their place of residence.

No matter what their financial situation, we can be of assistance.

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Dedicated to exceeding your expectations … always

Assisted Living Placement ServicesFirst, we personally tour and evaluate a variety of senior communities to understand the many options in the area.

Then, when we meet with a family looking for help navigating all those options, we will help conduct an assessment of their level of care, budget, and personal needs, as well as the desired location.

Next, we help match the family’s requirements to the facilities that best meet those needs.

>>> All at no charge to the family.

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Dedicated to exceeding your expectations … always

How clients fund our servicesThere are a variety of ways clients finance in-home care, including:

• Out-of-pocket / individual retirement savings • Long-term care insurance• Medicaid waiver programs• Veterans Administration programs• Family funds• Home equity loans, reverse mortgages, other financing

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ABC Franchise Opportunity

Booming Market for Senior Health Care

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Dedicated to exceeding your expectations … always

Market Facts / Demographics

2005: 36 million people are 65+

12% of the population

2030: 72 million people will be

65+

20% of the population

Graying of the population

Nearly 80% of seniors have a chronic condition;

50% have more than one.

Over 85 population is expected to grow nearly 150% during the next 30 years, from 5.7

million in 2010 to 14.2 million in 2040

Source: US Census Bureau, The Next Four Decades, 2010

10,000 people in the USA turn 65 every day!

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Dedicated to exceeding your expectations … always

Sources: CA Dept of Finance & US Census Bureau

A Growing Need for Senior Care

• 85% of older Americans prefer to stay at home.

• Many will need assistance with daily living activities.

• Adult children want to help out, BUT– reside in another city – work in jobs that prevent taking on

• career, • parenting own children, and • caring for their parents.

• 66 million Americans take care of loved ones at home. Many reach out for help in the form of professional senior care providers.

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Dedicated to exceeding your expectations … always

Enterprising

Driven to succeed

Desire to control future/career

Sales & Marketing experience

Strong interpersonal skills

High-energy

Values achievement

Always Best Care Franchise Owners

Professionals With

Compassionate

Desire to help others

Want to make a difference

Community service

Customer service focus

Passion to help seniors

Values impact of contributions

HeartFire &

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Always Best CareCommitted to Solutions for Seniors & Families

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Dedicated to exceeding your expectations … always

Senior & Community Resources

• Area Agency on Aging – Elder Helpline 1-800-96-ELDER – SHINE (Serving Health Insurance Needs of Elders) -

Free, unbiased counseling for Medicare beneficiaries

– Better Living for Seniors - Coalition promotes education, community outreach, and advocacy to improve quality of life for older adults and their caregivers.

• Caregiver Support Groups– Alzheimer’s Support Groups– Faith- or disease-based organizations

• Free Discount Prescription Drug Programs– Free ABCrx card, Florida Rx card, Publix free

medications program

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Dedicated to exceeding your expectations … always

Veterans Assistance Program

Always Best Care has partnered with the Center for Elder Veterans Rights, a Tennessee-based law firm, to assist veterans in obtaining funds to pay for the care they need. Program helps veterans remain in their homes longer while maintaining a healthy and safer lifestyle.

Benefits can also apply to the cost of room and board at assisted living communities.

“Couldn’t be more pleased with the

service and how nice the people are.”

-- Michael D., Ohio

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Dedicated to exceeding your expectations … always

American Red Cross Family Caregiving Program

• ABC - Florida West is a proud provider of the American Red Cross Family Caregiving Program– One-hour classes provide perspective on what

caregiving for a senior involves, demonstrates safe ways to manage this situation.

– Classes at religious groups, community centers and employers.

– Classes conducted at no charge.

• If care situation becomes overwhelming, family may contact ABC for help with respite, hourly in-home, or senior living placement.

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Dedicated to exceeding your expectations … always

Free ABC Rx

More than 140,000 Free Always Best Care Rx discount prescription cards provided to

franchisees.

Discount Prescription Card Program

Has NO membership costs or fees

NO deductiblesNO waiting

periodsNO pre-existing

exclusionsHas NO

expiration

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Build a business.Make a difference.

Non-medical in-home care, assisted and independent living placement, and skilled home health care

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Dedicated to exceeding your expectations … always

For More Information

Learn more about our senior care services or franchise opportunities, please contact:

Michele Manzo-LemboAlways Best Care – Florida West

813-422-1561www. alwaysbestcarefloridawest.com