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I gave this presentation to the Interagency Acquisition Career Managers Council in June 2014. My goal was to describe how structured training reduces intrinsic motivation, thereby limiting the value of individual contributors. Learning Paths address the motivation challenge while providing an opportunity for organizations to preserve the knowledge of an ever-more transient workforce. Our first iteration, Learning Path: Cloud, launched this month and is open to anyone with an interest.
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Federal Acquisition of IT Solving Challenges through Social Learning June 2014
Page 2 © 2014 ASI Government, Inc.
1. Why is it difficult to acquire IT?
2. Improving capabilities through workforce development
3. Enabling core-plus specialization in IT acquisition
4. Learning path solutions
5. Questions & discussion
Topics
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Why is it Difficult to Acquire IT?
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IT Projects Have Unique Risks
• Technical obsolescence
• Risk implicit in contract type
• Technical feasibility
• Interoperability
• Frequency of other high risk projects
• Funding availability
• Program management risk
• Cybersecurity
TECHNICAL
SCHEDULE
COST
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Developing Software is Hard
Standish Group Chaos Report Findings on IT Projects
32% 52% 16%
Cancelled Early
Late & Over Budget
Completed on Time
0%
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Typical Development Lifecycle
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Stakeholder Interests
Single
Multiple
Component/Enterprise
stak
ehol
ders
complexity & time
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How Government Views Failure
Waste, Fraud & Abuse
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How Government Should View Failure
Waste & Write-off
Trial & Error
Fraud & Abuse
Process Improvement
Progress Accountability
Learning!
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Improving Capabilities through Workforce Development
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Acquisition Workforce Development Challenges
• Funding • Staff support • Prioritization
• Attrition • Bathtub effect • Knowledge
capture
• Application • Knowledge
Transfer • Scrap Learning
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Desire
Diligence
Necessity
Yearning
Intrinsic Extrinsic
Addressing the Development Challenges
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VALUE = (Personal costs +
supervisory costs)
Contributions **Extrinsically
motivated employees have a
higher denominator.
Why Does Motivation Matter?
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Necessity Diligence Desire Yearning
Structured Training May Impact Motivation
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Necessity Diligence Desire Yearning
Truncating the Bell Curve
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Necessity Diligence Desire Yearning
Truncating the Bell Curve
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Curiosity
Interests
Aptitude
Rewards
How to Foster Intrinsic Motivation?
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Alignment is the Key
Desire
Diligence
Necessity
Yearning
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Enabling Core-Plus Specialization in IT Acquisition
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To support core-plus specialization, we are
curating a learning path for the
acquisition of cloud-enabled IT services
The Cloud Computing Learning Path
Network
Software
Compute
Apps &
APIs
Storage
Cloud-enabled IT Services
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An open assembly of experiential and
developmental activities designed to improve
competency in a specialized area of focus,
such as information technology
What Is a Learning Path?
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The open curriculum allows anyone to gain applied experience through individual and team activities
The Open Curriculum Difference
Requirements Development
Acquisition Streamlining
Planning & Strategy
Regulation & Policy
Solicitation & Award
Industry Insight
Administration & Changes
Critical Thinking
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Participants control their progress by
selecting activities that are best aligned with their learning
needs
Strategy
Policy & Regulation
Critical Thinking
Requirements Development
The Open Curriculum Difference
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Sharing & Retaining Knowledge
Participants contribute learning
outcomes to an open platform to
promote information sharing
and knowledge retention.
Collaboration Iteration
Challenge
Solution
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Learning Path Activities
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The Open Platform (Beta)
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Document
Explain
Create
• Debrief a GAO report or protest
• Explain a cloud related policy • Develop an acquisition strategy for a cloud procurement • Annotate an existing solicitation document and provide
analysis
• Lead a collaboration event • Submit your content for peer review while serving as a
peer reviewer for another participant
1 CLP
2.5 CLPs
5 CLPs
The self-directed nature of the Learning Path enables flexibility, fosters intrinsic motivation, and decreases time away from the job
while preserving the benefits of social and informal learning.
Self-Directed Activities – Start Earning Now!
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The Open Repository (Beta)
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Breaking Down Language Barriers
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Open Registry for Cloud SLA’s
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Open Registry for Cloud Risks
Risk Mitigation Owner Rank
1
2
3
4
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We’ll host the first such event at the Amazon Web Services Government, Education, and
Nonprofits Symposium
June 26 at the DC Convention Center
The Cloud Computing “Hackathon”
