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CITY OF PRESCOTT, ARIZONAWelcome to Everybody’s Hometown!
Temporary Employee Orientation
City ManagerMichael Lamar
Mayor and City Council
HarryOberg
Steve Blair
James Lamerson
Billie Orr
Greg Lazzell
Jean Wilcox
Steve Sischka
City Council, continued
Prescott City Government
Council-Manager format Mayor serves a two-year term Six City Council members serve staggered four-
year terms Council establishes policy and determines the
types and levels of service the City will provide City Manager makes Council policy happen,
manages the day-to-day operations and the mandates of Council
City Government 101
City Rules
City Code Book of Ordinances adopted by Council to make policy to govern the City Staff uses as resource to find policies City Clerk is responsible for updating code City Employee Portal, Links, City Code Visit www.prescott-az.gov
City Ordinance In general, the highest, most authoritative action the Council can take Council can declare something illegal and provide for violations State Law can require Council action be taken in the form of an Ordinance Council can amend or repeal another Ordinance Council action on a matter that is more permanent in nature
City Resolution Typically addresses a singular matter of non-recurring nature and when required by
Charter, code or State Law Declare emergencies Support public events or declare special days Approve development agreements or IGA’s (Intergovernmental agreements) Amend an existing resolution or action taken by resolution
City Mission Statement
The mission of the City of Prescott is to provide
SUPERIOR CUSTOMER SERVICE to create a FINANCIALLY SUSTAINABLE
CITY and to serve as the LEADER OF THE
REGION
Core Beliefs
To create a culture of action and accountability, our core beliefs are used to guide behaviors and actions as defined in specific performance standards. It is how we conduct City business.
Performance Standards Acting with integrity Working as a team Having personal commitment and
loyalty Solving problems Taking pride in excellent results High level of productivity Being nice
Customer Service
Who is a Customer?• Citizens• Visitors• Vendors• Property Owners• Other Employees• Other Agency
Employees
A customer is any individual who receives service from the City. The customer may be a co-worker, a visitor, a person at the counter, on the phone or in the parking lot. Customers are not only individuals who receive City services from a department, but may need assistance locating the correct department or individual that can provide the desired service.
What is Customer Service?Customer service is defined as the ability to provide for customers' wants and needs. It is all about people. Start thinking of your customers as individuals not as an anonymous interruption of your business. The customer is your business, in addition to the products or services that we deliver. Remember the tips listed below. No runaround!
RespectListen If you don’t know – find out!Repeat their concerns (show you
understand)Be nice Follow through!Never say “It’s Not My Job”.
Employee News City Email Employee Phone
Book Employee Self
Service HR and Payroll
Forms Employee
Handbook Safety Manual Facilities Request I.T. Request
krypton.prescott-az.govYou can access the
Employee Portal from home by
logging in to the remote address.
The most frequently used
functions are listed below.
Employee Portal and Remote Access
Employee Self Service
Pay/Tax Information
W-2W-4Paycheck
SimulatorTimesheet Choose your date range Enter hours worked &
SUBMIT Modify changes if needed,
using the down arrow button next to hours that need modifying & SUBMIT
DO NOT USE THE “SUBMIT” BUTTON AFTER YOUR
SUPERVISOR STARTS THE PAYROLL BATCH
Payroll FAQ’s
How is OVERTIME calculated?On a weekly basis (Sunday-Saturday), regular hours worked totaling more than 40 hours will be paid at time and a half (as Overtime).
Deadlines and State Law? Terminated employees must be paid within seven (7) working days of their
last day worked. W-2’s must be mailed by the employer by January 31st after the previous
calendar year worked.
W-4 Changes?W-4 changes must be submitted to payroll by the Wednesday preceding the payroll week, to affect that paycheck. Later submittals will affect the future payroll period.Deliberately and knowingly making false claims on your W-4 in an attempt to reduce proper tax withholding can result in an IRS fine of $500, a criminal fine (upon conviction) of $1,000 or up to a year imprisonment, or both. The IRS may also send a “lock-in” letter, which dictates the only deductions the employee is allowed to take.
Reviewing a Pay Stub
Deduction DefinitionsSocial Security ContributionsMedicare ContributionsFederal Income TaxArizona State Income TaxArizona State Retirement ContributionsArizona State Retirement Disability ContributionsDirect Deposit
Arizona State Retirement System
(ASRS)
Current contribution: 11.48% (pre-tax)
11.34% ASRS pre-tax, .14% LTD (long term disability)
ASRS contributions only apply to temporary employees that meet (or intend to meet) the 20/20 rule, which means they work 20 hours a week for 20 weeks or more in a year (fiscal).Withdrawals from ASRS cannot be made without termination from City employment and will be taxed at the time of withdrawal.Contribution is matched 100% by the City Contact Number: 800-621-3778 Website: www.azasrs.gov
Become familiar with the policies and procedures that govern our conduct
It is your responsibility to review, understand, and abide by the City’s Policies, including the following:Written Safety Plan
Click here for access
Driving and Vehicle Safety
Click here for accessBloodborne Pathogens Written Safety Program
Click here for access
Employee Conduct
Click here to view Article 5 & 6 of the Employee Handbook
Policies and Procedures
Safety - Risk Management
Things to remember
Immediately report any workplace injuries to your supervisor (even incident only)
If your Supervisor is not available, call TriageNow at 1-844-282-7823
It is your responsibility to perform the job safely Ask your supervisor if unsure about a task or contact Risk No cell phone use while driving Also contact Risk Management for questions about liability
claims, worker’s comp claims, safety training, and hepatitis shot series
Contact Information:
Lori BurkeenRisk Management Technician
928-777-1257
Located in the Legal Department (Across the parking lot from City Hall)
Political Activity - See City Clerk for rules on participationGifts and Gratuities
Best Rule of Thumb Keep it under $20.00! Check with your department to see if they are more
stringent than City policy Conflict of Interest, Disclosure, & Related Party Transactions
See City Clerk or City Attorney for specifics
Other Policies to Remember
Personal Use of City Equipment• Use should be infrequent in nature and of short duration• Employee responsible for personal telephone, copy and fax
charges• Computers – Remember that all records on a City computer,
phone or other electronic device can be made public.
“Delete” means nothing!
Rule of thumb - “Do you want to
see it in the paper?”
We are working for you!
Human Resources DepartmentMary Jacobsen Human Resources Director 777-1216Melissa Fousek Human Resources Analyst 777-1315 Shawni McAtee Senior Human Resources Specialist 777-1279Branden Nunez Human Resources Specialist 777-1285Liz Boawn Human Resources Assistant 777-1347
Payroll DepartmentRandi McInnes Payroll Analyst 777-1263
Feel free to call or stop in to see us at any time!
Human Resources Team
Final Checklist Have you:
Reviewed the entire Temporary Employee Orientation
Viewed the Sexual Harassment Video View Here Reviewed the City of Prescott Policies including the
Written Safety Plan, Driving and Vehicle Safety, Bloodborne Pathogens, and Article 5 & 6 of Employee Handbook
Once you have completed ALL of these items:1. Proceed to the next page2. Sign your Certificate of Completion3. Submit your form electronically or print and
return to HR
Certificate of CompletionCity of Prescott Temporary Employee Orientation
(Full Legal Name)
I acknowledge that I have: 1) Reviewed the Temporary Employee Orientation 2) Viewed the Sexual Harassment Video3) Reviewed the four sections under Policies and Procedures, including: Written Safety Plan, Driving and Vehicle Safety, Bloodborne Pathogens, and Article 5 & 6 of the Employee Handbook. 4) I have been provided contact names and numbers of Human Resources, Payroll, and Risk Management in case I have any questions or need additional information.
Signature
Date