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Heather Davis Explorediscovercreate.com

Social Marketing in the Digital Age: 2.0

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These are the slides used at the SCMAF Institute on September 25, 2014

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Page 1: Social Marketing in the Digital Age: 2.0

Heather Davis

Explorediscovercreate.com

Page 2: Social Marketing in the Digital Age: 2.0

OBJECTIVES:

Explore Marketing strategies that you may be missing out on.

Explore Conventional & Digital Marketing

Why Go Social

Discover what works and how some people have done it

Discover who is your audience

How to Go Social

Create your own strategy for implementation

Create An action Plan.

What you need to get social

#explorediscovercreate

Page 3: Social Marketing in the Digital Age: 2.0

“IN THE ATTENTION ECONOMY,YOUR COMPETITION IS EVERYBODY.”

#explorediscovercreate

Page 4: Social Marketing in the Digital Age: 2.0

TIMES: THEY HAVE ‘A CHANGEDGet your conventional

marketing working with

your digital marketing

Page 5: Social Marketing in the Digital Age: 2.0

MARKETING THAT STICKS NEED TO BE ACTIVE (SPRINKLED WITH A LITTLE STATIC).

StaticClassic Marketing

Newsletters

Flyers & Posters

Press releases

Website*

Email*

Social Media*

ActiveDigital Marketing

Social Media*

Content

Mobile

Search (Paid & Organic)

SEO

Video

#explorediscovercreate

Page 6: Social Marketing in the Digital Age: 2.0

This is what your Marketing Plan Should Look Like.

Page 7: Social Marketing in the Digital Age: 2.0

This is what your Marketing Plan Probably Looks Like.

Page 8: Social Marketing in the Digital Age: 2.0

ITS 2014… TIME TO JOIN THE 74%

Users Are:

74% of online adults use social media

89% 18-29

49% 65+

No difference in income level

No difference in education level

71% use Facebook

17% use Instagram

21% use Pinterest

22% use LinkedIn

http://www.pewinternet.org/fact-sheets/social-networking-fact-sheet/

#explorediscovercreate

Page 9: Social Marketing in the Digital Age: 2.0
Page 10: Social Marketing in the Digital Age: 2.0

GO FROM FRIED OUT TO FIRED UP ABOUT YOUR MARKETING EFFORTS

Flat

Repetitive

Interruptive

Erratic

Dull

Frequent

Interactive

Relevant

Entertaining

Directed

#explorediscovercreate

Page 11: Social Marketing in the Digital Age: 2.0

#explorediscovercreate

Page 12: Social Marketing in the Digital Age: 2.0

Know Your AudienceYour marketing should have a voice and be directed to the right audience. Intention

Purpose

Direction

Goals

One Size Does Not Fit All : who are they?

If you don’t know who you want to reach – how do you expect them to find you?

#explorediscovercreate

Page 13: Social Marketing in the Digital Age: 2.0

“VOICE”

What tone of voice do you want to have?

Information -Educator

Authoritarian -Expert

Funny – Regular Joe

Other?

#explorediscovercreate

Page 14: Social Marketing in the Digital Age: 2.0

GET ONLINE AND CONNECT.

DO:

Give

Advise

Warn

Amuse

Inspire

Amaze

DON’T:

Talk too much about yourself

Be too edgy or offensive

Be obscene or rude

Ask for likes

Bore them to death

“People buy from people they know, like and trust.” – Bob Burg

Start Sharing… But remember the Do’s and Don’ts:

#explorediscovercreate

Page 15: Social Marketing in the Digital Age: 2.0

DO THESE 4 SOCIAL THINGS And they all avoid the “F”

word (Facebook)

Page 16: Social Marketing in the Digital Age: 2.0

#1: PINTEREST

Pinterest

Share your photos: arts & craft projects, program successes, coaching techniques, etc.

80% of Pinterest Users are women

90% of Pins are Re-pinned =

Large opportunity to create original content and become the lead in your field!

Images work! And it links to your website or other social media sites.

VERY SHAREABLE! = Conversation

#explorediscovercreate

Page 17: Social Marketing in the Digital Age: 2.0

Find what you want &

Post Original Content!

Page 18: Social Marketing in the Digital Age: 2.0

PINTEREST.COM/HEATHERANDTIM3

PINTEREST.COM/HIDEF7

Page 19: Social Marketing in the Digital Age: 2.0

#2 INSTAGRAM

Instagram

A FREE App to Share your photos: arts & craft projects, program successes, coaching techniques, etc.

Pictures are Personal & People like to connect with PEOPLE!

Used on smart phones/devices –sharing can me instantaneous

Use & Create #HASTAGS

VERY SHAREABLE! = Starts a Conversation

#explorediscovercreate

Page 20: Social Marketing in the Digital Age: 2.0

GET ON THE #HASHTAG TRAIN#explorediscovercreate #hashtagsareawesome

Make sure to pick a #hashtag no one else is using.

PROMOTE it on your other marketing materials and at the event.

#Hashtags allow people to join a conversation.

Create a #Hashtag and use them at your event, classes, parks, program, etc.

Then you can search your #hashtags and see what people are doing/saying across multiple social platforms, such as:

Instagram

Twitter

Facebook

Vine

http://youtu.be/57dzaMaouXA

#explorediscovercreate

Page 21: Social Marketing in the Digital Age: 2.0

TONIGHT SHOW#HASTAGS

Page 22: Social Marketing in the Digital Age: 2.0

#CPRS

#explorediscovercreate

Page 23: Social Marketing in the Digital Age: 2.0

#SCMAF

#explorediscovercreate

Page 24: Social Marketing in the Digital Age: 2.0

#3: HOOTSUITE

HootSuite provides a social media dashboard that helps marketers post, monitor, and measure their social media tools. It allows you to schedule posts to Twitter, Facebook, and Google+ throughout the day, and even manage multiple accounts. Additionally, it provides analytics that are essential for marketers to be able to report and figure out how to increase their followers, traffic, and clicks. Similar to other apps, HootSuite can be accessed from your smartphone so you can continue to monitor and engage with your followers at any time. This app is available on all desktops.

www.hootsuite.com There’s a free version to manage 5 accounts/streams

#explorediscovercreate

Page 25: Social Marketing in the Digital Age: 2.0

#4: CANVA.COM

Amazingly Simple Graphic Design

-FREE to use

-Free and paid image gallery

-Amazing templates

-Publish in PDF, JPEG, Links, Socail

-It will make you look awesome at everything

#explorediscovercreate

Page 26: Social Marketing in the Digital Age: 2.0
Page 27: Social Marketing in the Digital Age: 2.0

INFO

GRA

PHIC

S

Page 28: Social Marketing in the Digital Age: 2.0

HO

W P

ARK

S &

REC

CA

N U

SE T

HEM

Page 29: Social Marketing in the Digital Age: 2.0

FREE (YES FREE) INFOGRAPHIC RESOURCES

Infogr.am

Easel.ly

Piktochart.com

Visal.ly*

Embed Code generators:

Article: http://blog.hubspot.com/how-to-create-embed-codes-generator-infographic-content-ht

Generator: http://www.siegemedia.com/embed-code-generator

And create them in Powerpoint! Great resources and templates on the web. Check out hubspot.com for marketing resources. http://offers.hubspot.com/how-to-easily-create-five-fabulous-infographics-in-powerpoint?__hstc=20629287.8e6ec6f3d6fa26aa31064fadefbbe196.1395377157839.1395377157839.1395377157839.1&__hssc=20629287.2.1395377157840&__hsfp=2624290441

#explorediscovercreate

Page 30: Social Marketing in the Digital Age: 2.0

SAMPLE INFOGRAPHIC LESSON

Take the info you’d use in a press release or and expanded version of what's in your Brochure:

Basics:

Who (who is your audience & who is your client?)

What (description of your program/class)

When (class starts, when registration begins/ends)

Where (is the class, where to register)

Why (why your class/program rocks)

How (call to action: how do they take your class)

#explorediscovercreate

Page 31: Social Marketing in the Digital Age: 2.0

Made in about 10

minutes using a free

template on

www.piktochart.com

Page 32: Social Marketing in the Digital Age: 2.0

EVENTS.. GET THE WORD OUT MOREEXAMPLE: EVENTBRITE.COM

www.eventbrite.com

Free & Super Easy To Use!!

List free events

List events with costs

Create Personal Event URL to promote it. http://sctcfallmeeting.eventbrite.com

They send a barcode ticket

You can download a free check in app to track participation.

Page 33: Social Marketing in the Digital Age: 2.0

TRY IT: YELP EVENTS

FREE to add events to Yelp.

Yelp powers Apple Maps – so people can find you and your events when searching on their iPhones.

Yelp also powers organic search results on Google.

Yelp also likes to work with communities to help promote events… so reach out to them!

Page 34: Social Marketing in the Digital Age: 2.0

MEET UP

“Find Your People”

Create or Find A MeetupGroup that is your audience

Create Meet Ups that align with your programs (cross promote your programs).

You’ll have access to more people (especially new people to the area).

Free and Low Cost Options

Page 35: Social Marketing in the Digital Age: 2.0

WHAT’S YOUR PLAN?

Traditional Marketing Efforts:

Digital Marketing Efforts:

Efforts to consider during the event/program:

How do you measure success?

Who’s Your Audience?

What’s your voice?

What’s Your Goal or Expected

Outcome?

What are your

opportunities/resources?

Page 36: Social Marketing in the Digital Age: 2.0

Q&A

Page 37: Social Marketing in the Digital Age: 2.0

RESOURCES TO

www.Prezi.com

- Online presentation tool (you build dynamic presentations & share)

www.Slideshare.net

-Online presentation tool (you upload and share). It’s a great FREE resource to find presentations too.

www.Dropbox.com

- Online storage, accessible from any device

www.join.me

-Free online web conference

www.YouTube.com

- duh. Start a Channel & post videos

Vine (app)

-Instagram for 5 second videos.

www.Wordpress.com

-Open source & FREE blog & website building tool

Infographics:

www.infogr.am

www.easel.ly

www.piktochart.com

Page 38: Social Marketing in the Digital Age: 2.0

Instagram (app)

-Phone Picture App

-create event/program hashtag

Ex: #explorediscovercreate

QR Code Builder

www.visualead.com

Social Management

www.hootsuite.com

www.eventbrite.com

-Free online event pages

www.yelp.com/events

-List Your event for FREE on Yelp

www.google.com/+/business

-List Your Parks & Facilities for Free & link to Google Maps. Oh, and the hangouts are cool too.

Google AdWords

www.Google.com/giving

www.Adwords.google.com

MORE RESOURCES TO

Page 39: Social Marketing in the Digital Age: 2.0

CONNECT

Heather Davis

Social Media & Content Strategist

909-896-5200

[email protected]

[email protected]

Coming soon!

#GovSocialSolutions

@hidef7

@heatherantim

@fifestarmedia

@teencoalition

/heatherkdavis

/hattrickinspirations

/fifestarmedia

/socalteencoalition

/hidef7

/heatherandtim3