SKILCRAFT®

Imaging Supplies SKILCRAFT®

Imaging Supplies EXPANDING POTENTIAL - EXCEEDING EXPECTATIONS

www.CartridgesThatCare.org

SKILCRAFT® Imaging Supplies vs. OEM and other Aftermarket SuppliersQuality - All remanufactured cartridges are not created equal

•Quality components determine performance•In-house engineering and R&D•In-house manufacturing vs. outsourcing•Infrastructure, automation and quality control processes•Warranty guarantees products meet or exceed OEM performance

Value•Remanufactured products provide superior savings over the OEM brand (30-50%)•Page yields meet or exceed OEM performance ensuring consistent output•Total cost of ownership can be minimized with remanufactured supplies and parts

Availability and Product Breadth•Largest collector of empty laser and ink cartridges in the world•Regional distribution provides short supply chains

Support•National technical and sales support•Regional expertise to meet specific market needs

Environmental Impact•Remanufactured products•FREE recycling program

EXPANDING POTENTIAL - EXCEEDING EXPECTATIONS

SKILCRAFT® Brand Advantage

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SKILCRAFT® Brand AdvantageTRI Industries is a proud member of the federal government’s AbilityOne™ network. AbilityOne™ is America’s largest source of employment for people who are blind or have significant disabilities. More than 70% of adults living with disabilities in the United States are unemployed. Thanks to participating organizations like TRI Industries, over 50,000 people with disabilities now have gainful employment

SKILCRAFT® is the brand of choice, and is the preferred source forFederal purchasers worldwide.

By choosing SKILCRAFT®, you help provide opportunities to people with significant disabilities without sacrificing the performance, print quality, and environmental responsibility you demand in a remanufactured print cartridge.

SKILCRAFT® is a registered brand of the National Industries of the Blind.

EXPANDING POTENTIAL - EXCEEDING EXPECTATIONS

Not Just for Your Federal Customers.

Today, businesses are more and more interested in supporting a "CAUSE" and buying a product that meets sustainability goals... all the while saving money.

www.CartridgesThatCare.org

Clover Nationwide Coverage Model of On Site Tech Support The Clover team includes full time employees that are factory trained service technicians. They service these major metropolitan areas and proximities:

•Los Angles •Chicago •Indianapolis •Detroit •New York / Tri-Sate Area •Dallas/Fort Worth •Pittsburgh/Erie/Cleveland

Nationwide Technical Support is fulfilled by a network of expert Clover:

•Full Time Employees •Certified Service Companies •Select Dealers

The Clover network delivers support from over fifteen thousand certified printer technicians .

If the issue can’t be solved through our service desk, then our response time will enable a technician to be on site in at least 8 business hours from initial contact with the customer. In most cases, 70% of issues are triaged over the phone. When dispatched, 95% of issues are resolved on the first call. Customers are given a written report of the condition of the printer by the servicing technician.

National Support Map

Remanufactured CartridgesMake a positive impact on your bottom line and the environment!

Take a look at some of the numbers:

•Approximately 100 million new toner cartridges are produced in one year.

•One discarded cartridge crates approximately 3 pounds of waste = 300 million pounds of waste

annually.

•300 million pounds of waste takes up an estimated 4 million cubic feet of landfill space.

By using remanufactured toner cartridges, you can help save nearly 4 million cubic feet of landfill

space every year. And with cost savings around 30%, everyone ends up saving “green” when

choosing SKILCRAFT®.

A greener you is only a click away! Visit www.TRI-Recycling.org to learn more.

EXPANDING POTENTIAL – EXCEEDING EXPECTATIONS

3 Minutes to $avings Roadmap – SKILCRAFT® Brand Toner Outline

Prepare:

Identify your Decision Maker(s) or Influencer(s)•Buyer - Price & Support Focus.•IT Personnel – Quality & Support Focus.•Green Team - Environmental Focus.

Prepare Savings Analysis•Download all usage into excel.•Send to your local SKILCRAFT® rep for 48 hour turn- around or secure from your internal resources.•Add your SKILCRAFT® Sell price & calculate the savings.•Make the call and present the message tailored to the decision maker.

Present:

•Quality & Support.

•Only OEM shell is used.

•All new internal components.

•Page yields, reliability & print quality same as OEM.

•Comprehensive Warranty – Both product AND equipment.

•Environmental Benefits:

• Free collection of all empty cartridges via www.TRI-Recycling.org .

• Zero Landfill, 6 Step Regrind Process. We re-use before recycle, a darker shade

of green.

• Environmental calculator for larger customers.

• Environmental Certifications – EcoLogo, ISO 14001, US EPA Wastewise, US

EPA Green Power Leadership Club, 3Degrees, Sustainable Forestry Initiative,

Forestry Stewardship Council, IL Recycling Association.

•Savings & Support. Show your calculated savings (Should range from 20-40%).

•Close.

•Ask for an opening order.

•Be confident .

Your brand is the most respected private brand in the world!

Overcoming Objections:

Q: I already recycle through the OEM program with someone else. Why should I give to you?

A: We buy them and the program is free. We are your primary vendor and your one-stop

solution for all collections. The OEM does not offer this so we are a greener solution.

Q: I hear page yields for compatibles do not match the OEM’s. Is this true?

A: Our products go through a rigorous 3-tier verification system to ensure we meet the industry

standard for quality. Page yields are one of many aspects of our quality proposition that

assure OEM equivalencies.

Q: I have been told my warranty may be voided. Is this true?

A: Manufacturers cannot legally require a printer owner or lessee - verbally or otherwise – to

purchase supplies exclusively from them. See our “Right to Choose” document for more

details.

Q: How can I be sure of the quality?

A: Buy an item at our every-day low price. We guarantee your satisfaction or your money

back!

Q: Thanks but no thanks. I’m staying with the OEM.

A: Okay, I appreciate the opportunity. One thing to close off this subject:

We have a great buy-back program on your OEM empties. Can we sign you up?

Cost Savings ComparisonCost Savings Comparison

OEM Toner/Ink

SoLA Reman/Compatible

Previous OEM

Contract Price SoLA Pricing Savings

HEWCE505A IVRE505A $79.38 $74.62 $4.76

HEWC8767WN140 IVR67WN $30.19 $17.06 $13.13

HEWC9363WN140 IVR63WN $33.12 $23.59 $9.53

HEWCC364A IVRC364A $142.80 $117.33 $25.47

HEWC6656AN140 IVR20056 $19.16 $10.21 $8.95

HEWCE255A IVRE255A $141.25 $103.30 $37.95

HEWQ5942A IVR83042 $143.29 $79.72 $63.57

HEWQ5949A IVR83049A $68.17 $40.92 $27.25

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