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Room to fail – encouraging innovation
The story of Macmillan’s Team Up
Polly Cook
Senior Digital Project Manager
21 May 2015
“You can’t localise without a local. You need a physical
presence. You need to have a community to grow and care
for”
– Joe Gebbia, Airbnb founder
steps to building trust online
1. Verification
2. Connection
3. Interests and values
4. Ratings and reviews
Trust
1.Spotting opportunities
2. Learning from tech start ups
3.Co-locating
4.Being truly Agile
5.Cross functional teams
6.Iterating fast but having the time and space
to do so
7.Working with pioneering technologies
8.Transitioning a product
Visit the CharityComms website to
view slides from past events, see what
events we have coming up and to
check out what else we do.
www.charitycomms.org.uk