READINESS TO RESPOND: RECEPTION

Supporting the management of change

Examples of local initiatives

Types of support InitiativesInformation and administrative support

• Trento Information Centre for Immigration (CINFORMI) – one stop for entry procedures

• ‘Library without borders’ projectHousing • Homeless link directory, London

• Berlin ‘Welcome Refugees’ project

Health • Paris Primo Levi Centre• Stockholm health communicators

Schooling for children

• SchlaU-schule in Munich• London ‘English – Key to Integration’

Joining up and signposting between fragmented services

• One stop shops and reception networks:– CNAI Immigrant Support Centres, Portugal– Trieste non-governmental network, Italy

• Easing accessibility to mainstream services:– Importance of political leadership– Cities of Sanctuary movement, UK– Physical accessibility - bicycle projects in

Bristol and Copenhagen

Key factors

• What are key factors in providing effective reception?

• How to improve signposting? • How to address resource shortfalls? • How to ensure short-term decision making

still leads to longer-term integration? • How can the role of non-profit organisations

and social enterprises be enhanced in a ‘management of change’ perspective?