Talent  Management  to  Support  Business  Growth  Jatinangor,  28  Mei  2015

Garuda  Indonesiain  a  Glance

63  ||  17

Domestic  Destination

International  Destination

Total  Pax  (persons)29.139.277  |  88,8%  | On  Time  Performance  (OTP)  

|  169Total  Fleets

Frekuensi  Penerbangan/tahun

228.329  |

Garuda  Indonesia  in  A  Glance

Source  :  ForbesSource  :  ForbesSource  :  Forbes

2010

2009

2008

2007

2006

IPO

Competitiveness  &  Expansion

Excellent  Product  &  Service

Rehabilitation

Consolidation

2011  -­ 2015QuantumLeap

High  Performance  Organization  &  Global  Player

GA  Journey  &  Growth  

Every  company  will  be  growing in  business,  and  so  does  Garuda  Indonesia.

Business  Growth  &  HR  Evolution  

In  the  complexity  of  business,  Talent  Management  is  needed  to  provide  direct  integration  into  line  of  business  management.

As  businessgrows  more  complex,  HR  role  needs  to  become  more  strategic and  integratedwith  business  management  process.

Administrative

COE

Integrated  COE,  Business  Partner,  and  Operational  &  

Services

Source  :  Bersin &  Associates

What  is  Talent  Management

?

A  set  of  integratedorganizational  HR  processes  designed  to  attract,  develop,  motivate,  and  retainproductive,  engaged  employees.

Why  Talent  Management?

Top  talent  drives  Business  Performanceà higher  productivity  

&  more  engaged.

26%Companies  with  Strategic  Talent  Management  programs  generate  26%  greater  revenue  per  employee  than  their  peers.

40%Companies  with  Strategic  Talent  Management  programs  have  40%  lower  voluntary  turnover  among  high-­performers.

28%Companies  with  Strategic  Talent  Management  programs  were  28%  less  likely  to  downsize.

Source  :  Forbes

Talent  Management Model

Source  :  DDI

Selection

Selection

MPP  &  Organization  Review

Staffing  &  Placement

People  Development

Rewards  &  Punishment

Talent  Management  in  Garuda  Indonesia

Talent  Classification:  • Performance• Potential

• Business  Portfolio• Critical  Key/Position

• Assignment• Mentoring• Leadership  Development

TalentManagement

DevelopmentTalent  Management  in  Garuda  Indonesia

ExperimentalLearning

LearningThroughOthers

70%20%

10%Classroom

Training

Leader  &  Future  Leader  Development

PMSTalent  Management  in  Garuda  Indonesia

PMSSTRATEGY

PERFORMANCE  STANDARDS

REPORTING  ON  PROGRESS

PERFORMANCE  MEASUREMENT

QUALITYIMPROVEMENT

• Identify  Standards• Define  Indicators• Determine  Goals  &  Targets• Set  Expectations

• Refine  Indicators• Develop  Measures• Data  Collection  System• Collect  Information

• Analyze  Data• Regular  Feedback• Share  Report  with  People  

Managers

• Data  Driven  Decision• Refine  Policies• Manage  Change• Create  Learning  Environment

SuccessionTalent  Management  in  Garuda  Indonesia

DEVELOPMENTBoD

T  1

T  2

T  3

T  4

Training  Center

EVALUATION

Future  Trend?Shifting  from  Talent  Management  to  People  Management

Source  :  Bersin by  Deloitte

Challenges  to  Face?

CULTUREHow  can  we  drive  and  instill  culture?1PERFORMANCEHow  can  we  continually  drive  performance?2

ENGAGEMENTHow  can  we  evaluate  and  boost  employee  engagement?3EMPOWER  &  LEADERSHIPHow  can  we  encourage  people  manager  to  encourage  their  people  and  improve  leadership?4

How  Garuda  Indonesia  prepares  for  these  challenges?

Monitor  &  ensure  implementation  of  Company  Culture

KNOWLEDGE  MANAGEMENTCOMPETITION

How  Garuda  Indonesia  prepares  for  these  challenges?

Track  &  refine  Performance  Management  System

PILOT

CABIN

CREW

FRONT

LINER

GROUNDSTAFF

SALES

PERSON

BACK OFFICE

(OPERATIONAL/CLERICAL

)

BACK OFFICE (STRATE

GY & POLICY)

How  Garuda  Indonesia  prepares  for  these  challenges?

Execute  Employee  Survey  and  Fuel  Employee  Engagement  Drivers

ENGAGEMENTDRIVERS

• Stress,  Balance  &  Workload• Leadership• Goals  &  Objectives• Benefits• Career  Development

TOTALREWARDS

How  Garuda  Indonesia  prepares  for  these  challenges?

Execute  Employee  Survey  and  Fuel  Employee  Engagement  Drivers

TOTAL  REWARDS

Total RewardStrategy

Attract, Motivate & Retain

Fixed  Pay:  Salary,  THR,  TTT,  BITShort  Term  Incentive:  Insentif  Kinerja,  Insentif  Sales,  Flight  Allowance,  etcLong  Term  Incentive  

Attract, Retain & Security

Healthcare,  Pension  Plan,  Car  Ownership  Program,  Insurance,  Mobility  Benefit,  Discount  Ticket

Glue & Retention

Culture  &  ClimateWork  Design  &  FlexibilityQuality  of  Working  Life

Develop & Retention

Performance Management SystemCareer AdvancementTraining & Development

How  Garuda  Indonesia  prepares  for  these  challenges?

Encourage  People  Manager  to  mentor  &  coach  and  to  empower  subordinates

Talent

PeopleManager

Culture(FLYHI)

FutureLeader

Mentor  &Coach

CultureEnvironment

LEARNING  &DEVELOPMENT