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PASCAL Member Engagement: What Can We Do For You? LIBRIS 2015 Conference May 15, 2015 Ellan Jenkinson ejenkinson@pascalsc. org 803-734-4628

PASCAL Member Engagement: What Can We Do For You?

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Page 1: PASCAL Member Engagement: What Can We Do For You?

PASCAL Member Engagement: What Can We Do For You? LIBRIS 2015 Conference May 15, 2015

Ellan [email protected]

Page 2: PASCAL Member Engagement: What Can We Do For You?

About PASCAL

55 Member Libraries

• PASCAL member libraries serve over 285,000 students, faculty & staff statewide

• Member institutions vary in size and mission

• 21 two-year institutions• 32 four year institutions• A mix of public & private institutions

• Despite differences, all member libraries face similar challenges

Page 3: PASCAL Member Engagement: What Can We Do For You?

Core Programs & Services

• Statewide resource sharing– Over 12 million volumes– Rapid delivery– Much faster and cheaper, in

most cases, than traditional ILL

• Between 2011-2014 annual circulation between 30-35KPASCAL

Delivers

Page 4: PASCAL Member Engagement: What Can We Do For You?

Core Programs & Services• Academic Search Premier & “Pick

Two” (EBSCO)• Literature Resource Center (GALE)• Institute of Physics Archives (IOP)• Anatomy & Physiology Online • And now, E-Books!

Over 250,000 unique titles from four vendors:– EBL DDA (ProQuest)– Academic Collection (EBSCO) – Ebrary (ProQuest) – UPSO Psychology (Oxford University

Press)

Electronic Resources

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Core Programs & Services

ILS Management

PASCAL hosts an Integrated Library System (ILS) for five public college and university libraries

• Aiken Technical College• The Citadel• Florence-Darlington Technical College• Francis Marion University• South Carolina State University

And manages a shared ILS for seven independent college libraries

• Benedict College• Coker College• Columbia International University• Erskine College• North Greenville University• Southern Wesleyan University• Voorhees College

Page 6: PASCAL Member Engagement: What Can We Do For You?

The Value of PASCAL

• Institutional purchasing can’t match the bargaining power of a statewide program

• In FY 14-15, every dollar spent is multiplied by roughly $5.30

• $7.5 million in avoided costs

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What’s New?• The Encore search interface for the PASCAL Delivers

catalog is live!• Over 250,000 unique e-book titles have been added • A catalog clean-up project was completed by the

PASCAL Catalog Design Committee• Have you tried the new Encore interface?

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What’s New?• The PASCAL E-Book initiative has been a huge

success!

• Use for all four vendors between May-Dec 2014:• Over 1.5 Million Views (1,565,136)• Over 100,000 Unique Titles (102,590) • Over 14,000 Full Title Downloads (14,402)

• Look for a combined platform for EBL & Ebrary, ProQuest Ebook Central, this summer!

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What’s New?Common Collection Committee • Will investigate and make recommendation on

collaborative collection development practices PASCAL Infrastructure Review Task Force • Will conduct a review of core library infrastructures and

investigate ILS/LMS systems, Discovery platforms, Print Resource Sharing options, Non-Returnable resource sharing options, Collection Management, and ERM tools

Both groups will be seeking input from PASCAL members

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Upcoming initiatives

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Outreach Site Visits• Open communication• A chance to see how our resources are being used • Your opportunity to ask questions, report problems, give

suggestionsOn campus presentations• Available to talk with students, faculty• Conduct training for staff• Or provide materials for you to use

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Training – what’s worked?Recent e-book training was a success

– The first round of e-book training sessions were completed December-April

– Over 200 participants so far!– Going forward, Proquest will offer a quarterly

webinar session– Look for more on-site e-book training

sessions in late summer

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Training - What’s coming up?A training needs survey will be distributed to members in the next week – check your inbox!

Likely training initiatives will include:• PASCAL orientation materials for new staff• Training Resources Library on the PASCAL website• Identifying experts in the PASCAL community for

member lead training • Coordinating vendor lead training

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Marketing & Communications

• Updated PASCAL website – Fall 2015• Regular updates for members using new &

existing channels• Updated promotional materials for your users• New branding materials and toolkit for users• PASCAL gets social

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Evaluation

Tracking use of core resources & programs

Looking at new reporting methods for members:• Quarterly usage stats reports • Annual report

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Promotion• PASCAL is in a unique position to champion

South Carolina’s academic libraries • Lots of great things happening out there!• Member profiles, success stories• What’s your story?

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Member feedback is keyWe want to hear from you!

We want to provide multiple feedback channels:• Surveys• Feedback forms on new site• Connect with us through social media• Contact me!

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Your turn!

How often do you visit the PASCAL website?

a) Once a weekb) Once a monthc) Once a yeard) What website?

pascalsc.org

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Your turn!How would you like to receive news and updates from PASCAL in the future?

a) News section on PASCAL websiteb) Listservsc) Electronic newsletter d) Facebook, Twitter or other social mediae) All of the above

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Your turn!Do you currently subscribe to a PASCAL listserv?

a) Yesb) Noc) I didn’t know PASCAL had a listserv

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Your turn!What is the best training method for your library?

a) Webinarb) An on-site training session in my regionc) Training session offered at PASCAL

membership meetingd) Provide materials so we can do it

ourselves!

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Your turn!What are your greatest training needs? What topics would you like to see PASCAL provide training for?

Other suggestions?

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CONTACT ME:Ellan Jenkinson

[email protected]

Thank You!