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Citizen feedback is a key component of open government and open development. Emerging tools and approaches are allowing us to be smarter and more effective about gathering citizen-generated data in real time. Using the example of the Global Opening Government Survey, conducted using the "Random Domain Intercept Technology", as the starting point, the session will seek to explore the value of gathering citizen feedback and will allow for exchanges on innovative methods and tools to do so. Participants will also be able to work together to identify areas where citizen feedback could add the most value, while also sharing potential methodologies and tools to gather such feedback.
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Felipe Estefan Joseph Mansilla
Open Government Strategist, World Bank Open Government consultant, World Bank
#OpenGovNow: Innovations on gathering citizen feedback
@FelipeEstefan @coldpastoral
DemandSupply
Demand Supply
Measuring citizen demand is crucial.
62 95kcountries respondents
Would like their government to be more open
of people believe citizens should have a say in government spending and contracting
Mongolia Indonesia Mexico
from 18 to 24 years
Thank You
Felipe Estefan Joseph Mansilla
Open Government Strategist, World Bank Open Government consultant, World Bank
@FelipeEstefan @coldpastoral
What are the current practices on gathering citizen feedback?
What are the challenges and limitations of current tools and methodologies?
What are the possibilities and opportunities for more effective measuring of citizen perception and feedback?