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Leading Community Change

Leading Community Change

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This presentation explains the eight questions that all individuals and nonprofits should ask when embarking upon change initiatives within their communities. The content of the presentation forms part of the CramdenTECH "Leading Community Change" workshop for nonprofits and voluntary organisations.

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Page 1: Leading Community Change

Leading Community Change

Page 2: Leading Community Change

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Leading community changeis a process.

Though the process may differ from one change initiative to the next …

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Page 3: Leading Community Change

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… there is a common set of questionsThat should be answered…

… by a group before work on a change initiative commences.

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Page 4: Leading Community Change

Question 1: What kind of change are you and your community group trying to bring about?

The more focused the answer to this question, the easier it will be to communicate the change initiative to people outside the group.

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Page 5: Leading Community Change

Question 2: What reasons do you haveto believe that this change is necessary?

The people you are trying to influence should be offered compelling reasons to support you.

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Page 6: Leading Community Change

Question 2: What reasons do you haveto believe that this change is necessary?

It is worth noting that in any community, 10% of people are likely to support you …

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Page 7: Leading Community Change

Question 2: What reasons do you haveto believe that this change is necessary?

… 5 – 10% are likely to oppose you; whilst the remaining 80 – 85% are what we refer to as the “silent majority”.

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Page 8: Leading Community Change

Question 2: What reasons do you haveto believe that this change is necessary?

The silent majority can be undecided or ambivalent towards change initiatives.

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Page 9: Leading Community Change

Question 2: What reasons do you haveto believe that this change is necessary?

Winning over the silent majority is hugely important in successfully leading community change.

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Page 10: Leading Community Change

Question 2: What reasons do you haveto believe that this change is necessary?

This silent majority will need compelling reasons to support the change proposed.

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Page 11: Leading Community Change

Question 2: What reasons do you haveto believe that this change is necessary?

These reasons will also be used to counter opposition arguments.

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Page 12: Leading Community Change

Question 3: Do you have reason to believethat your community will support you in your bid to bring about change?

You should consider what the community at large knows about you as a collective group and the individuals leading the group.

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Page 13: Leading Community Change

Question 3: Do you have reason to believethat your community will support you in your bid to bring about change?

You should also consider how much influence your potential opponents have in the community as well.

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Page 14: Leading Community Change

Question 3: Do you have reason to believethat your community will support you in your bid to bring about change?

Answering this question will help you to determine what kind of tactics to use in influencing the silent majority and community opinion leaders.

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Page 15: Leading Community Change

Question 3: Do you have reason to believethat your community will support you in your bid to bring about change?

It will also help you to clarify the reasons why you believe that the community are likely to follow your lead.

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Page 16: Leading Community Change

Question 4: Who are the top ten opinionleaders that you need to influencein your community?

Opinion leaders as the name suggests, are people that the community respect.

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Page 17: Leading Community Change

Question 4: Who are the top ten opinionleaders that you need to influencein your community?

Their endorsement of your change initiative can be most helpful in winning over the silent majority.

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Page 18: Leading Community Change

Question 5: How can you influencethe opinion leaders?

If they are not known to you personally, you may need intermediaries to speak to them on your behalf.

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Page 19: Leading Community Change

Question 5: How can you influencethe opinion leaders?

Opinion leaders are people that you will build working relationships with.

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Page 20: Leading Community Change

Question 5: How can you influencethe opinion leaders?

Therefore, consider the reasons why they should support your change initiative and be sure to communicate these reasons to them.

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Page 21: Leading Community Change

Question 6: What message will you conveyto the community at large?

Your message should be compelling enough to get people interested in what you and your community group have to say on the change initiative that you are pursuing.

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Page 22: Leading Community Change

Question 7: Who will communicate on behalfof the change initiative group?

The answer to this question is the “best person for the job.”

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Page 23: Leading Community Change

Question 7: Who will communicate on behalfof the change initiative group?

Though often times the chairperson of a community group will act as external spokesperson …

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Page 24: Leading Community Change

Question 7: Who will communicate on behalfof the change initiative group?

… it can be whomever the change initiative group decides is best placed to communicate externally with respect to change issues.

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Page 25: Leading Community Change

Question 8: What methods will be usedto communicate with the community?

There is a wide range of communication methods and tools that can be used.

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Page 26: Leading Community Change

Question 8: What methods will be usedto communicate with the community?

A community group should consider which of the available tools …

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Page 27: Leading Community Change

Question 8: What methods will be usedto communicate with the community?

… are best suited to disseminating information and receiving feedback.

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Page 28: Leading Community Change

In Summary,

Leading community change is a process that can be understood in terms of the answers provided to key questions.

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Page 29: Leading Community Change

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