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Master ClassFundraiser Burnout:
It’s Real. It’s Dangerous.It’s Avoidable
Beth Kanter, @kanterCorine Aartman, @corineaartman
@kanterwww.bethkanter.org
Beth Kanter: Master Trainer, Speaker, Author and Nonprofit Thought Leader
Corine Aartman (1962)• Strong drive for social justice• International marketing background
• 15 years in international social marketing• 12 years coaching, training, consultancy• Worked in international/-‐cultural contexts
• Proud of doubling PSFR income UNICEF-‐NL• 1 partner, 2 sons, 1 bonus daughter and a goldfish
• Love dancing, travel, meeting new people
My Experience with Burnout
33 42 55
Part 1
Beth Kanter, Master Trainer, Speaker, Author
IFCOctober, 2017
PollWhat is your nonprofit’s experience with wellbeing in the workplace?
Not discussed
Employees are encouraged to do it on their own
There are periodic activities for wellness or wellbeing
Our nonprofit has a strategy/plan/policy for a comprehensive programSli.do
IFC-‐2017
• Nonprofit Professionals• Understanding Burnout • Creating A Self-‐Care Plan• Habit Change
• Self-‐Care World Café
• Nonprofit Organizations• Examples of bringing self-‐care into the workplace
Slides, Links, and Handouts:http://bethkanter.wikispaces.com/IFC-‐2017
Agenda
Beth
399
Beth’s Story: Why A Book on Self-‐Care
Healthy Range
>150
Test Results
Too Much of This …
Too Much of That
A Little Bit of That
Way Too Much of This ….
Working nights and weekendsSleep deprivationNo vacation or down time
Test Results
150
Where do you find the time in your
work day?
Allen Kwabena FrompongBlack Lives MatterNYC
Happy Healthy Nonprofit Book
http://bit.ly/happyhealthynpbook
We-‐Care
Self-‐Care
Why is burnout so common in the nonprofit sector, fundraising field and international context?
Burnout is a state of emotional, mental, and physical exhaustion that occurs when we feel overwhelmed by too many demands, too few resources, and too little recovery time.
The Symptoms of Burnout
Emotional Exhaustion Cynicism DetachmentFatigue Loss of enjoymentInsomnia
PessimismForgetfulnessImpaired concentration IsolationDetachmentIncreased illnessLoss of appetite Lack of Accomplishment
Anxiety ApathyHopelessnessDepression Increased irritabilityAnger Lack of productivity Poor performance
And burnout is sneaky!
The 4 Stages of Nonprofit Burnout
Passion Driven
Passion Waning
Passion Challenged
Passion Depleted
Take Assessment
Sli.doIFC-‐2017
What is your stress trigger? How do you react?
Sli.doIFC-‐2017
What’s Your Personal Chaos Index?
Self-‐Care: Many Ways To Put On Oxygen Mask
Self-‐Care is about revitalization. It includes any deliberate and consistent habits you create to enhance your overall well being.
Protect Your Sleep
How many hours of sleep per night does you need?What happens when you don’t get enough sleep?
Tip: Create A Calm Bedtime Routine
Beverly Trayner-‐Wenger
List of Standing Desk Resourceshttp://bethkanter.wikispaces.com/walk
Stand Up At Work
Tip: Walk More
We have no downtime52% of smartphone owners check their phonesa few times an hour or more.
Behavior Addiction
Tip: Organize Mobile Phone To Avoid Addiction
• Notifications from people• Customized notifications• Tools on home screen• Scramble Apps• Remove or move work apps into folders on 3rd or 4th screens during non-‐work hours
Tip: Go On A News Diet
• Consume news for specified time and sources per day• News meditation – be in the present moment when consuming• Remove news notifications• Take a break from Facebook
Tip: Try Meditative Art or Apps
Happy Healthy: There’s An App for Thathttp://bit.ly/HHNP-‐apps
TIP: Schedule Quiet Time
Tip: Use “To Do” System That Works for You
Tip: Take Real Vacations
1) What types of self-‐care activities do you think would work for you? 2) What type of support do you need for your self-‐care plan?
Let’s Harvest the Ideas from the Conversations
Your Self-‐Care Plan Is Not One-‐Size Fits All
Self-Care Plan: Think and WritePractice Goals
Sphere 1: Self
-‐Get 7-‐9 hours of sleep per night.-‐Eat more fruits and vegetables every day.-‐Get to 10,000 steps per day walking.
Sphere 2: Others
-‐Make a regular date with my partner and/or children – one-‐on-‐one – to give my relationships attention.-‐Divest myself of negative influences, moving consciously away from people who bring me down.
Sphere 3: Environment
-‐Stop what I’m doing at least once a day to go outside.-‐Clear clutter from my office desk
Sphere 4: Work and Money
-‐Take comp time when I’m attending work-‐related evening events.-‐Stand up from my desk every 15 minutes to stretch and walk around.
Sphere 5: Tech
-‐Set up a charging station at the front door for all of my/my family’s digital devices.-‐Keep all my digital devices out of my bedroom and off my dinner table.
1 Make It Tiny
2 Find A Spot
3 Train the Cycle
The Secret to Creating New Self-‐Habits That Stick!
BJ Fogg: Tiny Habits Framework
A Simple Way To Practice Mindfulness At Work
-‐Two Minutes of Focusing on Breath-‐Two Minutes of No Agenda
Creating A Mindfulness Habit Trigger
• What is one self-‐care habit you want to build into your work/life starting this week?
Mindful Moment
From Self-Care to WE-Care
● Leadership and Culture ● Employee Engagement● Programs and Activities● Nudges and Cues● Policies, Strategy
Avoid Quick Fixes
The Five Fs
1: FunctioningDo people have what they need to do their job?
2: FeelingsDo people feel appreciated and respected?
3: FriendshipDo people feel connected to one another?
4: ForwardDo people feel like they have opportunities for growth?
5: FulfillmentDo people feel like they are inspired and working towards a higher purpose?
Laura Putnam – 5 F’s Framework
Intentional Discussions About Culture
United Way in South Dakota: Moving Together
• Twice daily all staff walk or movement
• Started with listening and engaging with employees
• Wellness coaching and experiment 10 years ago
• Now part of culture
Crisis Response Network:Listen and Engage Employees to Shift the Culture
Fundraisers Changing the Culture of Team
Walking Meetings for Team Building
Wednesday Afternoon Weekly Walk-‐After lunch for 20 minutes to energize and build community
Building A Movement Inside Your Organization
This is bunch of woo woo
What’s the ROI of Happy and Healthy?
Your Executive Director
• Fewer absences and sick days• Lower healthcare costs• Higher employee work satisfaction and retention
• Ability to attract top talent when recruiting for jobs
• Higher productivity• Greater ability to handle stressful situations• Ability to meet and exceed milestones• Motivated, resilient workers• Better brand ambassadors• Responsive and engaged staff
Return on Investment
Getting Started
• Be open about self-care.• Staff meeting to do
assessments and create self-care plans
• Accountability buddies• Make small changes and
offer reward/praise• Does not have to cost a
lot of money
Summary• Self-‐care is not just about kale smoothies and massages, it is part of doing the work• Bringing well being into the workplace is all about culture change• A culture of well being requires leadership and employee engagement• Quick fixes don’t work• Benefits include recruiting top talent, retention, reduced health costs, and more• Start practicing self-‐care and start the discussion in your workplace
Raffle: I Commit To …
I Commit To …
My self-‐care plan in six months will look like …
Many More Tips in the Book
www.bethkanter.org
The Happy Healthy Nonprofithttp://bit.ly/happyhealthynpbook
Fast Forward: Part 1
