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ASF
ASF Dom Betro, A.C.S.W.
Chief Executive Officer
Veronica Dover, L.M.F.T.Chief Operating Officer (FSA)
Judith Wood, M.A. Ed.Chief Operating Officer
Child Development Services
Debi StarbuckChief Financial Officer
Kathleen VicarioHuman Resource Director
Maria Murillo, L.M.F.T.Mental Health Services
Director
Kathy Knox, B.A.Volunteer Director
Shannon Gonzalez, M.P.A.Program Services
Administrator
Dave Renno, B.A.Operations Administrator
May Eslava, B.S.Child Development
Administrator
Luke Robinson, M.B.A.Housing Program Manager
Don Miller, B.A.Operations Manager (Facilities)
Cesar Navarrete, B.A.Program Director
Community Centered Services
Martha Reyes, A.S.Executive Secretary
Christy Rodriguez, B.S.Contract/Proposal Manager
Mental Health Service Managers
Child Development Program Specialists
Vanessa Holm, L.M.F.T.Krystle Rowe, L.M.F.T.Miriam Miranda, M.A.Candy Curiel, M.A.Richard Berry, M.S.
Heena Hemani, M.A.Liliana Vargas, M.S.
Robyn Freeman, B.A.Lisa Gonzales
Mary Hampton, B.S.Janet McDonald, B.S.
Celia Rivera, B.S.Noelia Acevedo, A.A.Michele Mirande, A.A.
SECURING THE FUTURE
www.fsaca.org
“Family Strength Is Community Strength”
Annual Report2010-2011
Family Strength Is Community Strength
21250 Box Springs Rd., Suite 212, Moreno Valley, CA 92557Phone 951-686-1096 • Fax 951-276-9542 • Web www.fsaca.org
Family Service AssociationExecutive Headquarters
Child Development AministrationJudith Wood, COO
21250 Box Springs Rd., Suite 108Moreno Valley, CA 92557
P 951-779-9623 F 951-779-0073Alvord Foothill Child Development Center
Amelia Ibarra8230 Wells Ave.
Riverside, CA 92503P 951-637-5587F 951-689-0326
Arlanza Child Development Center
Vianca Hernandez7801 Gramercy Pl.
Riverside, CA 92503P 951-352-2810F 951-352-5542
Box Springs Child Development Center
Monica Parga21250 Box Springs Rd.,
Suite110Moreno Valley, CA 92557
P 951-779-9784F 951-779-6408
Cabazon Child Development Center
James A. VenableCommunity CenterUnder Construction
Hemet Child Development Center
Davina Bailey41931 E. Florida Ave.
Hemet, CA 92544P 951-925-2160F 951-925-5578
Hemlock Child Development Center
Mary Hampton23270 Hemlock Ave.
Moreno Valley, CA 92557P 951-243-3192F 951-243-5568
La Sierra Child Development Center
Leslie Cox4601 Pierce St.
Riverside, CA 92505P 951-343-0979F 951-343-0862
Magnolia ChildDevelopment Center
(At the YWCA)Jacqueline Hinojosa8172 Magnolia Ave.Riverside, CA 92504
P 951-353-0129F 951-353-9892
Mead Valley Child Development Center
Darlene NunezRob Reiner Center2221 South A St.Perris, CA 92570P 951-657-2889F 951-443-4396
Olivewood Child Development Center
Susan Johnson23268 Olivewood Plaza
Moreno Valley, CA 92553P 951-924-6100F 951-924-6722
Rubidoux Child Development Center
Mayra Reyes5765 42nd St.
Rubidoux, CA 92509P 951-274-7940F 951-274-7943
Terracina Child Development Center
Janet McDonald3847 Terracina Dr.
Riverside, CA 92509P 951-684-1873F 951-684-4173
Senior Nutrition AdministrationMichelle Granger
21250 Box Springs Rd., Suite 101Moreno Valley, CA 92557
P 951-342-3057 F 951-342-3055Alessandro NutritionCatering for a Cause
21081 Alessandro Blvd.Moreno Valley, CA 92553
P 951-653-8109F 951-653-0266
Banning NutritionIsabel Madrigal
769 N. San Gorgonio Ave.Banning, CA 92220
P 951-849-1920F 951-849-0639
Cabazon NutritionJames A. Venable
Josie Coates50390 Carmen Ave.Cabazon, CA 92230
P 951-922-1097F 951-849-2961
Calimesa NutritionPatsy Bartley908 Park Ave.
Calimesa, CA 92320P 909-446-1071F 909-795-5204
Desert Hot Springs Nutrition
Darlene O’Donnell11-777 West Dr.
Desert Hot Springs, CA 92240P 760-329-0222F 760-288-0631
Highgrove NutritionLeila Santamaria459 Center St.
Riverside, CA 92507P 951-341-6632F 951-779-3099
Kay Ceniceros NutritionMaria Birts
29995 Evans Rd.Sun City, CA 92586
P 951-679-0119F 951-301-1923
Mead Valley NutritionUnder Construction
Moreno Valley NutritionDarlene Rizzo25075 Fir Ave.
Moreno Valley, CA 92553P 951-247-1667F 951-243-1400
City of Perris NutritionRose Quinones100 North D St.
Perris, CA 92570P 951-943-4190
San Jacinto NutritionMildred Riquelme625 S. Pico Ave.
San Jacinto, CA 92583P 951-654-2054F 951-487-6022
Delmann Heights Nutrition
Alicia DeOchoa2969 North Flores St.San Bernardino, CA
92407P 909-887-2115
Grand Terrace NutritionBetty Marshall
22627 Grand Terrace Rd.Grand Terrace, CA 92313
P 909-514-1672
Home of Neighborly Service NutritionYvonne Longshore
839 N. Mt. Vernon Ave.San Bernardino, CA
92411P 909-388-4206F 909-884-0181
Joshua Tree NutritionChristina Douglas6171 Sunburst St.
Joshua Tree, CA 92252P 760-366-2471
Mentone Senior Center Nutrition
Chris McNair1331 Opal Ave.
Mentone, CA 92359P 909-794-5280
North Norton NutritionMiguel Monraz
24424 Monterey Ave.San Bernardino, CA
92410P 909-386-5100F 909-388-4212
Redlands NutritionSally Cubit
111A W. Lugonia Ave.Redlands, CA 92374
P 909-793-6999
Twenty Nine Palms Nutrition
Chirs McNair6539 Adobe Rd.
Twentynine Palms, CA 92277
P 760-367-3891
Yucaipa NutritionPatricia Lewis12202 First St.
Yucaipa, CA 92399P 909-790-3170
Yucca Valley NutritionSusan Shelton
57088 Twenty Nine Palms Hwy.
Yucca Valley, CA 92284P 760-228-5453F 760-228-5480
Mental Health AdministrationMaria Murillo
21250 Box Springs Rd. Suite 201Moreno Valley, CA 92557
P 951-686-3706 F 951-686-7267Cabazon Clinic
14580 Broadway St.Cabazon, CA 92230
P 951-849-0713F 951-849-2600
Hemet Clinic760 W. Acacia Ave.,
Suite 109Hemet, CA 92543P 951-765-5256F 951-929-9675
Magnolia Clinic (At YWCA)
8172 Magnolia Ave.Riverside, CA 92504
P 951-509-8733F 951-509-8479
San Bernardino ClinicCenter for Families & Community Service
472 N. Arrowhead Ave.San Bernardino, CA
92401P 909-888-2100F 909-888-2108
Mead Valley Clinic19450 Clark St.
Perris, CA 92570P 951-657-0686F 951-657-9208
Moreno Valley Clinic21250 Box Springs Rd.
Suite 106Moreno Valley, CA 92557
P 951-369-8036F 951-369-8303
Highgrove Community CenterSherry Morris-Logan
459 Center St.Riverside, CA 92507
P 951-341-6634F 951-779-3099
Mead Valley Community Center
Cesar Navarrete19450 Clark St.
Perris, CA 92570P 951-657-0686F 951-657-9208
James A. Venable Community Center
Josie Coates50390 Carmen Ave.Cabazon, CA 92230
P 951-922-1097F 951-849-2961
Alessandro CenterDistribution Center
Marc Salveson21081 Alessandro Blvd.
Moreno Valley, CA 92553
P 951-214-6510F 951-653-0266
Magnolia Child Care Food ProgramMichele Mirande
6060 Magnolia Ave.Riverside, CA 92506
P 951-682-8568
Housing Counseling & Services
Luke Robinson21250 Box Springs Rd.
Moreno Valley, CA 92557
P 951-686-1096
Youth Empowering Services
Cesar Navarrete11744 Bartlett Ave.Adelanto, CA 92301
P (760) 246-7874F (760) 246-7729
Daybreak Adult Day ServicesKay Perryman
760 W. Acacia Ave., Suite 103
Hemet, CA 92543P 951-658-7617F 951-766-1605
Mission Villas Senior Housing
5870 Mission Blvd.Rubidoux, CA 92509
P 951-276-1952F 951-276-1651
Desert Hot Springs Senior Center
Erin Begley11-777 West Drive
Desert Hot Springs, CA 92240
P 760-329-0222F 760-288-0631
Norton Younglove Senior Center
Kathy Knox908 Park Ave.
Calimesa, CA 92320P 909-795-2287F 909-795-5204
COMMUNITY CENTERS
SENIOR SPECIALTY SERVICES
EMERGING PROGRAMS
MENTAL HEALTH SERVICESSENIOR NUTRITION SERVICESRIVERSIDE COUNTYCHILD DEVELOPMENT SERVICES
SENIOR NUTRITION SERVICESSAN BERNARDINO COUNTY
www.fsaca.org
FSA 2012 Annual Report Designed ByChukwuemeka Ihenacho
FSA 2012 Annual Report Designed ByChukwuemeka Ihenacho
0 200 mi. Connecticut, D.C., DelawareNew Jersey, Maryland
South Carolina
Indiana
Massachusetts, New HamshireRhode Island, Vermont
Maine
SBC
Source U.S . Census Bureau 2010 - Redistr ic t ing Data Summar y Fi leFor more information v is i t w w w.census.gov
RC
California
FSA Founded
Kids 1st Initiative
Funded by First 5 Riverside
Community Housing
Corporation is Formed
Senior Nutrition
in San Bernardino
FSA Recognized for
Entrepreneurial Leadership
FSA Purchases
New Building
Largest Programs: Child & Senior
Services
TransportationServices Added
State Department of
Education Contract
ConstructionSenior
Housing Project
InnovativeHomeBasedServices
NewCentersOpened
HUDHousingAwarded
ChildServicesExpand
Expanding Services
Healthy Eating & Supportive
Housing Program Established
San Bernardino & Riverside CountyState Comparison
FSA Milestones
1953-1985 1985 1988 1989 1994-1995 1995-1996 1996-1997 1997-1998 1999 1999-2000 2002-2003 2003-2004 2005-2006 2007-2008 2010 2011
21,105 square miles
215 miles wide
150 miles from north to south.
San Bernardino County, CA
Riverside County, CA
7,303 square miles180 miles wide
FSA AREAS OF SERVICE
Geographic area served by FSA is as large as the following:
GEOGRAPHIC COVERAGE
FSA’s service area
is larger than the
clusters of U.S. States
pictured here
FSA Demographics & Financial Summary 2010 - 2011 Ages Newborn - 5 years 3,603 11%
Ages 6 - 12 years 1,336 4%
Ages 13 - 17 years 1,065 3%
Ages 18 - 25 years 1,572 5%
Ages 26 - 40 years 3,958 12%
Ages 41 - 65 years 5,463 17%
Ages 66 - Older years 9,434 29%
Not Reported 6,179 19%
White 9,784 30%
Black/African American 2,513 8%
Asian 421 1%
Hispanic 13,862 43%
American Indian/Alaskan Native 366 1%
Mixed/Other 633 2%
Not Reported 5,056 15%
Very Low (under $29,000) 14,105 43%
Low (29,001 - $46,500) 4,654 14%
Moderate ($46,501 - $64,000) 1,240 4%
High (above $64,000) 252 1%
Not Reported 12,342 38%
Male 10.713 34%
Female 19.123 60%
Not Reported 2,028 6%
Child Care 2,412 7%
Healthy Eating 1,808 5%
Community Centers 11,105 33%
Mental Health Services 3,291 10%
Senior Centers 9,043 27%
Senior Nutrition 4,921 15%
Housing Programs/CHDO 1,202 2%
Daybreak Senior Services 44 1%
33,826
116,163
84,565
652
3,196,979
This past year our Board of Directors has
been extremely innovative and progressive in dealing with
the suffering in our community. I receive great hope from the constant efforts of the FSA staff in addressing the most pressing needs in our communities head on. Our passionate belief that “Family Strength is
Community Strength,” motivates and guides us in our quest to serve.
Family Service will always be the advocate for the family. When you are the voice for many of those who cannot speak
for themselves you cannot be silent on issues that matter.
On behalf of the Board of Directors of FSA, thank you very much, to all our supporters, volunteers and staff.
Tim Streeter, Board Chair
The past year has been a difficult one. Day after day,
listening to the news, it has been easy to get depressed, as one hears
and sees the unemployed, the homeless, the foreclosures and the hungry among us.
But then you come to work at Family Service, and observe families, children and our seniors getting
help in all sorts of ways….quality child care, nutritious meals, affordable housing….and hope once again springs
eternal. I am extremely privileged and honored to work with those who care about their neighbors and communities,
and every day, in every way, make our world a better place.
This Annual Report attempts to capture but a glimpse of the tremendous good work of FSA. I hope you take the time to review it and feel free to contact us for more information and to
volunteer. We are on a mission to strengthen families and communities, and your consideration of donating time, talent, or treasure to our cause would be most appreciated.
Dom Betro, CEO
FSA Board
Tim Streeter
Dom Betro
AREA COMPARISON
Revenues by Source Total: $23,537,919
FSA Clients by Gender
FSA Clients by Income
FSA Clients by Ethnicity
FSA Clients by Age
FSA Clients by Program FSA Service Highlights
United Way/Foundations
$ 197,105 0.9%
Client Fees $ 1,203,848 5.1%
In Kind Rent $ 879,800 3.7%
Miscellaneous $ 1,222,400 5.2%
2.7% $ 637,272 Fundraising/Contributions
3.2% $ 752,956 Rental Income
79.2% $ 18,644,538 Government
Personnel $ 12,583,356 54.2%43.1% $ 10,009,991 General
2.7% $ 627,156 Depreciation/Interest
Admin/Fund Raising
$ 2,718,028 11.7%
Community Services
$ 727,525 3.1%
Depreciation/Interest
$ 559,136 2.4%
Clinic $ 3,726,435 16.1%
46.3% $ 10,717,530 Child Development
2.0% $ 458,502 Social Enterprise
0.8% $ 196,295 Emerging Programs
15.1% $ 3,472,543 Senior Nutrition
2.5% $ 576,408 Senior Services
Expense by Department Total: $23,152,402
Expense by Category Total: $23,220,423
FSA’s NET GAIN: $385,517Paul Jensen
Tim Streeter Volunteer Hours
Service Contacts
Clients Served
Family Members Impacted
Active Volunteers Ellie Bennett Linda Wray
Jeff Rajcic
David Demers Margi Wild
Jane Block
Carla Lidner
Irving Hendrick
Lugena Wahlquist
Michael Ocasio Kitty Huang
John Thomas Paul Zellerbach
FSA 2012 Annual Report Designed ByChukwuemeka Ihenacho
FSA 2012 Annual Report Designed ByChukwuemeka Ihenacho