Scores by 40 and over

The demographic categories measure the performance of agencies and agency subcomponents related to employee satisfactionand commitment, according to a given demographic group. Not all agencies have data for demographic groups, due to smallsample sizes.

Agency Subcomponents

Rank Agency 2011 2010 2009 2007 % Change1 Environment and Natural Resources Division (DOJ) 83.8 88.2 78.3 -5.002 Civil Division (DOJ) 83.2 83.9 76.7 -0.903 Tax Division (DOJ) 82.1 77.2 69.4 6.304 Office of Inspector General (Treasury) 81.8 87.4 73.3 -6.405 Office of the Comptroller of the Currency (Treasury) 81.3 84.0 75.2 -3.206 John C. Stennis Space Center (NASA) 80.8 79.9 74.2 1.207 Region 1 - Boston (EPA) 80.1 79.8 75.3 0.408 Goddard Space Flight Center (NASA) 79.1 80.0 73.7 -1.209 Executive Office of U.S. Attorneys and U.S. Attorneys

(DOJ)78.6 82.1 75.7 -4.20

10 Bureau of the Public Debt (Treasury) 78.1 80.2 83.6 -2.6011 Office of the Inspector General (OPM) 78.0 81.2 75.7 -3.9012 Region 3 - Philadelphia (EPA) 77.9 75.0 77.1 3.9013 Region 9 - San Francisco (EPA) 77.7 80.3 77.9 -3.2014 Patent and Trademark Office (Commerce) 77.5 70.0 62.9 10.7014 All Other Components (Navy) 77.5 77.3 59.6 0.2016 Langley Research Center (NASA) 77.1 74.1 74.5 4.1017 U.S. Army Acquisition Support Center (Army) 77.0 73.4 67.8 4.9018 Lyndon B. Johnson Space Center (NASA) 76.9 79.4 77.4 -3.1019 Field Operating Offices of Office of the Secretary of the

Army (Army)76.6 72.5 66.5 5.60

19 Drug Enforcement Administration (DOJ) 76.6 75.0 69.2 2.1021 Office of the Inspector General for Tax Administration

(Treasury)75.9 75.8 73.6 0.10

22 Region 8 - Denver (EPA) 75.1 73.1 66.0 2.7023 Office of Inspector General (ED) 75.0 80.4 58.6 -6.7024 Alcohol and Tobacco Tax and Trade Bureau (Treasury) 74.8 68.2 76.5 9.7025 Dryden Flight Research Center (NASA) 74.7 76.6 62.7 -2.4025 John F. Kennedy Space Center (NASA) 74.7 76.4 65.2 -2.2025 Military Sealift Command (Navy) 74.7 71.3 72.6 4.8028 National Institute of Standards and Technology

(Commerce)74.2 75.4 75.7 -1.60

28 United States Coast Guard (DHS) 74.2 70.9 69.8 4.6030 Region 2 - New York (EPA) 74.1 72.6 66.7 2.0030 Region 10 - Seattle (EPA) 74.1 74.1 73.5 0.0032 George C. Marshall Space Flight Center (NASA) 74.0 75.6 76.6 -2.1033 Office of the Inspector General (Interior) 73.9 75.1 80.0 -1.7033 Federal Highway Administration (DOT) 73.9 74.9 68.2 -1.3035 Air Force Special Operations Command (Air Force) 73.8 74.1 -0.5035 U.S. Special Operations Command (Army) 73.8 74.6 -1.0037 Region 6 - Dallas (EPA) 73.6 74.1 74.9 -0.6038 U.S. Marshals Service (DOJ) 73.5 70.7 64.7 3.9039 U.S. Fish and Wildlife Service (Interior) 73.4 72.5 65.8 1.2040 Office of Naval Research (Navy) 73.1 74.7 67.7 -2.2041 Office of the Inspector General (DOJ) 73.0 66.7 61.4 9.4042 Federal Bureau of Investigation (DOJ) 72.8 76.4 72.4 -4.80

PARTNERSHIP FOR PUBLIC SERVICE 1/5

43 Employee Services (OPM) 72.4 74.7 -3.0043 Office of Inspector General (VA) 72.4 66.4 0.0045 Secret Service (DHS) 72.2 66.0 62.8 9.3046 Administration On Aging (HHS) 72.0 74.2 59.0 -3.0047 Public Buildings Service (GSA) 71.9 70.9 69.9 1.4047 Naval Education and Training Command (Navy) 71.9 69.5 67.6 3.4049 U.S. Army National Guard Units (Army) 71.5 76.0 63.6 -6.0050 Federal Acquisition Service (GSA) 71.2 70.2 62.6 1.4051 Global Strike Command (Air Force) 71.0 0.0051 Joint Activities (Army) 71.0 67.2 5.7051 National Cemetery Administration (VA) 71.0 77.4 73.3 -8.3054 U.S. Army Training and Doctrine Command (Army) 70.8 69.6 64.5 1.7054 Civil Rights Division (DOJ) 70.8 72.5 64.2 -2.4054 All Other Components (OPM) 70.8 69.4 53.3 2.0057 Internal Revenue Service (Treasury) 70.7 69.9 63.1 1.2058 U.S. Air Forces, Europe (Air Force) 70.6 69.4 62.0 1.7059 Air Combat Command (Air Force) 70.5 69.1 67.6 2.0060 U.S. Army Corps of Engineers (Army) 70.4 72.3 66.0 -2.7060 John Glenn Research Center at Lewis Field (NASA) 70.4 70.8 67.8 -0.5060 Federal Investigative Service (OPM) 70.4 65.6 60.7 7.4063 Justice Management Division (DOJ) 70.2 69.2 65.3 1.5063 Naval Air Systems Command (Navy) 70.2 68.0 61.1 3.2065 Immediate Office of the Chief-of-Staff of the Army

(Army)70.1 70.0 0.20

66 Naval Sea Systems Command (Navy) 69.9 68.7 67.1 1.8066 U.S. Pacific Fleet - Commander In Chief (Navy) 69.9 67.7 62.1 3.2068 U.S. Mint (Treasury) 69.8 57.9 56.3 20.6069 Headquarters (NASA) 69.7 72.1 61.5 -3.4070 U.S. Army Medical Command (Army) 69.5 64.2 63.5 8.3071 U.S. Geological Survey (Interior) 69.4 70.8 62.9 -2.0072 National Institutes of Health (HHS) 69.3 71.5 65.5 -3.1073 All Other Components (DOJ) 68.9 71.4 63.3 -3.6073 Food and Drug Administration (HHS) 68.9 68.8 64.1 0.2075 All Other Components (Air Force) 68.6 66.0 63.8 4.0075 Food Safety and Inspection Service (USDA) 68.6 68.2 65.1 0.5075 Region 7 - Kansas City (EPA) 68.6 67.0 64.3 2.4078 Assistant for Administration - Under Secretary of the

Navy (Navy)68.5 68.2 58.3 0.40

79 Air Education and Training Command (Air Force) 68.4 70.5 64.4 -3.0079 All Other Components (GSA) 68.4 70.5 -3.0079 Space and Naval Warfare Systems Command (Navy) 68.4 70.3 72.8 -2.6082 Natural Resources Conservation Service (USDA) 68.2 68.4 65.5 -0.2082 National Oceanic and Atmospheric Administration

(Commerce)68.2 69.3 64.9 -1.70

82 Wage and Hour Division (DOL) 68.2 0.0082 Financial Management Service (Treasury) 68.2 70.4 67.2 -3.2086 Federal Law Enforcement Training Center (DHS) 68.1 70.3 66.3 -3.1087 U.S. Army Materiel Command (Army) 68.0 69.0 63.6 -1.4087 Office for Prevention Pesticides and Toxic Substances

(EPA)68.0 65.5 64.5 3.80

87 Centers for Disease Control and Prevention (HHS) 68.0 68.9 61.0 -1.3087 Marine Corps (Navy) 68.0 66.0 62.2 3.0091 Defense Information Systems Agency (DOD) 67.8 69.0 60.6 -1.8092 Office of Air and Radiation (EPA) 67.7 67.0 71.5 0.9093 Bureau of the Census (Commerce) 67.5 70.8 68.1 -4.70

PARTNERSHIP FOR PUBLIC SERVICE 2/5

94 U.S. Army Forces Command (Army) 67.4 71.8 62.4 -6.2094 Defense Logistics Agency (DOD) 67.4 69.7 62.0 -3.3094 All Other Components (EPA) 67.4 67.7 70.0 -0.4097 Immediate Office of the Commander in Chief of the U.S.

Army (Army)67.3 60.6 11.00

97 Region 5 - Chicago (EPA) 67.3 69.8 65.8 -3.6097 Office of the Inspector General (DHS) 67.3 69.5 55.8 -3.10100 Agency for Healthcare Research and Quality (HHS) 67.2 69.8 61.3 -3.70100 Naval Medical Command (Navy) 67.2 66.7 61.4 0.80102 Health Resources and Services Administration (HHS) 67.1 63.9 55.3 5.10103 Marketing and Regulatory Programs (USDA) 67.0 66.1 67.6 1.40

All Department of Defense 67.0 67.3 62.5 -0.50103 Office of Solid Waste and Emergency Response (EPA) 67.0 68.6 68.9 -2.20105 Food and Nutrition Service (USDA) 66.8 66.0 58.9 1.30105 Power Marketing Administrations (DOE) 66.8 71.0 64.1 -5.90107 Immediate Office of the Chief of Naval Operations

(Navy)66.7 68.5 56.9 -2.70

108 Bureau of Labor Statistics (DOL) 66.5 71.0 67.1 -6.40109 Civilian Career Training (Air Force) 66.4 0.00109 Air National Guard Units (Air Force) 66.4 71.0 72.5 -6.40109 Bureau of Prisons/Federal Prison System (DOJ) 66.4 66.4 62.8 0.00109 Bureau of Alcohol Tobacco Firearms and Explosives

(DOJ)66.4 72.9 73.2 -8.90

109 Bonneville Power Administration (DOE) 66.4 70.3 68.5 -5.70114 U.S. Air Force Academy (Air Force) 66.3 69.4 52.2 -4.40115 Pacific Air Forces (Air Force) 66.2 67.3 67.1 -1.70115 Air Mobility Command (Air Force) 66.2 69.6 68.6 -4.80115 Combined Research - Education - Economic Services

(USDA)66.2 65.6 61.0 0.90

115 Executive Office for Immigration Review (DOJ) 66.2 66.3 63.3 0.00115 U.S. Atlantic Fleet - Commander In Chief (Navy) 66.2 67.2 67.1 -1.50115 All Other Components (DOT) 66.2 66.1 56.6 0.10115 Veterans Benefits Administration (VA) 66.2 66.6 64.2 -0.70122 U.S. Army Accessions Command (Army) 66.1 63.5 60.0 4.20122 OGC - OIG - CFO - Offices of International Affairs and

Environmental Information (EPA)66.1 65.5 60.2 0.90

124 National Agricultural Statistics Service (USDA) 66.0 73.6 67.9 -10.40124 Veterans Health Administration (VA) 66.0 66.6 66.8 -1.00126 Defense Finance and Accounting Service (DOD) 65.9 68.4 64.0 -3.60126 Bureau of Naval Personnel (Navy) 65.9 66.5 -0.80126 Naval Facilities Engineering Command (Navy) 65.9 70.8 53.5 -6.80129 Field Operating Agencies of the Army Staff Resourced

Through OA-22 (Army)65.6 67.1 61.3 -2.10

130 Office of Thrift Supervision (Treasury) 65.4 75.7 70.5 -13.60131 Citizenship and Immigration Services (DHS) 65.3 66.4 67.3 -1.70132 U.S. Army Contracting Agency (Army) 65.2 70.8 58.8 -7.90132 Naval Supply Systems Command (Navy) 65.2 66.4 60.9 -1.80134 Space Command (Air Force) 65.1 65.4 64.1 -0.50134 Office of the Administrator (EPA) 65.1 65.6 64.2 -0.90134 Office of Water (EPA) 65.1 70.9 63.3 -8.20134 Departmental Offices (Treasury) 65.1 65.7 69.6 -0.80138 Air Force Materiel Command (Air Force) 65.0 64.2 63.9 1.20138 Ames Research Center (NASA) 65.0 65.7 62.1 -1.00140 Agricultural Research Service (USDA) 64.9 67.5 65.3 -3.90141 Office of the Solicitor (Interior) 64.8 57.0 53.2 13.60

PARTNERSHIP FOR PUBLIC SERVICE 3/5

142 Office of the Secretary of Defense 64.6 66.8 55.4 -3.30143 Office of Administration and Resources Management

(EPA)64.1 70.5 66.7 -9.00

144 Customs and Border Protection (DHS) 64.0 62.2 57.2 3.00145 Headquarters - Air Force Reserve (Air Force) 63.9 63.2 60.8 1.10145 All Other Components (Army) 63.9 67.1 64.1 -4.80145 Central Office (VA) 63.9 0.00148 U.S. Trustees Program (DOJ) 63.8 63.5 63.0 0.40148 All Other Components (ED) 63.8 63.4 0.70150 Headquarters Air Intelligence Agency (Air Force) 63.7 62.3 57.3 2.30151 U.S. Army Installation Management Agency (Army) 63.6 62.4 54.1 2.10151 Occupational Safety and Health Administration (DOL) 63.6 63.8 56.3 -0.30151 National Nuclear Security Administration (DOE) 63.6 0.00151 Office of the Chief Financial Officer (GSA) 63.6 63.5 67.7 0.10155 U.S. Army Intelligence and Security Command (Army) 63.4 62.8 62.4 1.10155 Office of the Secretary of the Interior (Interior) 63.4 60.1 5.50155 National Park Service (Interior) 63.4 64.6 59.7 -1.80158 Office of Research and Development (EPA) 63.3 60.6 63.3 4.30159 Criminal Division (DOJ) 63.2 66.4 64.5 -4.80160 U.S. Military Entrance Processing Command (Army) 63.1 60.7 70.1 4.00161 Rural Housing Service (USDA) 63.0 62.0 59.7 1.50162 All Other Components (DOL) 62.9 64.3 61.5 -2.10163 Anti Trust Division (DOJ) 62.8 75.5 72.4 -16.80163 Mine Safety and Health Administration (DOL) 62.8 66.5 -5.50165 Office of the Chief Financial Officer (USDA) 62.6 58.5 58.3 7.00165 All Other Components (DOD) 62.6 65.6 55.7 -4.60165 National Drug Intelligence Center (DOJ) 62.6 65.0 51.9 -3.70168 Region 4 - Atlanta (EPA) 62.4 64.6 62.6 -3.40168 Bureau of Land Management (Interior) 62.4 62.9 59.6 -0.80170 Office of Surface Mining (Interior) 62.3 68.4 63.8 -8.90171 Bureau of Engraving and Printing (Treasury) 62.2 53.9 53.5 15.40172 Bureau of Reclamation (Interior) 62.1 64.4 59.9 -3.60173 Administration for Children and Families (HHS) 61.8 63.5 61.6 -2.70174 All Other Components (Commerce) 61.7 62.6 57.1 -1.50174 TRICARE Management Activity (DOD) 61.7 66.6 -7.40176 Defense Contract Audit Agency (DOD) 61.6 56.5 58.9 9.10177 Defense Commissary Agency (DOD) 61.5 64.0 64.5 -4.00178 Farm Service Agency (USDA) 61.3 61.5 62.3 -0.30179 Naval Intelligence Command (Navy) 61.0 57.9 5.30179 Commander - Navy Installations (Navy) 61.0 64.5 58.8 -5.30181 Washington Headquarters Services (DOD) 60.9 62.0 56.2 -1.90181 Bureau of Ocean Energy Management, Regulation and

Enforcement (Interior)60.9 67.7 65.7 -10.10

183 Office for Civil Rights (ED) 60.8 61.9 58.2 -1.80184 Office of the Chief Financial Officer (ED) 60.7 63.7 62.1 -4.70185 Forest Service (USDA) 60.6 56.8 54.2 6.60185 Office of the Secretary of Health and Human Services

(HHS)60.6 62.5 58.6 -2.90

187 Bureau of Indian Affairs (Interior) 60.3 60.4 -0.10188 U.S. Army Test and Evaluation Command (Army) 60.2 64.5 63.2 -6.60188 U.S. Army Netcom/9th Army Signal Command (Army) 60.2 60.2 58.1 0.00188 Centers for Medicare and Medicaid Services (HHS) 60.2 58.9 52.5 2.20191 Field Locations (DOE) 60.1 61.9 61.7 -2.90192 U.S. Army Reserve Command (Army) 60.0 55.8 54.9 7.40193 Office of Special Trustee (Interior) 59.7 57.5 58.4 3.80

PARTNERSHIP FOR PUBLIC SERVICE 4/5

194 Office of Workers' Compensation Programs (DOL) 59.5 0.00194 HR Solutions (OPM) 59.5 64.2 -7.40196 Department of Defense Education Activity (DOD) 59.4 63.6 64.3 -6.50197 All Other Components (USDA) 59.0 61.9 62.4 -4.60197 Employee Benefits Security Administration (DOL) 59.0 62.7 61.8 -5.90199 Indian Health Service (HHS) 58.9 61.6 60.3 -4.40200 Office of the Inspector General (USDA) 58.8 61.3 62.0 -4.10201 Risk Management Agency (USDA) 58.7 55.4 56.0 6.00201 Defense Contract Management Agency (DOD) 58.7 63.7 55.9 -7.90201 Financial Crimes Enforcement Network (Treasury) 58.7 60.4 44.4 -2.70204 Office of Justice Programs (DOJ) 58.6 56.5 53.0 3.80205 Office of Enforcement Compliance Assurance (EPA) 58.4 65.9 73.9 -11.40206 Federal Aviation Administration (DOT) 57.6 58.1 58.8 -0.90207 Office of Special Education and Rehabilitative Services

(ED)57.2 54.9 50.4 4.30

208 International Trade Administration (Commerce) 57.0 60.0 53.3 -5.10209 Immigration and Customs Enforcement (DHS) 56.5 56.9 55.2 -0.70210 Federal Student Aid (ED) 56.4 54.1 51.9 4.20211 Departmental Administration (USDA) 56.3 52.5 47.6 7.30212 Office of the Assistant Secretary for Administration and

Management (DOL)56.1 60.5 57.2 -7.30

213 Employment and Training Administration (DOL) 54.6 55.7 53.5 -1.90214 Federal Emergency Management Agency (DHS) 53.1 57.2 49.9 -7.10215 Headquarters Staff Offices (DOE) 52.9 51.4 57.6 2.90216 All Other Components (DHS) 52.7 60.5 48.5 -12.90217 Office of Elementary and Secondary Education (ED) 52.6 55.4 53.3 -5.10218 Headquarters Program Offices (DOE) 52.4 57.5 59.8 -8.80219 Transportation Security Administration (DHS) 51.4 54.2 50.2 -5.20220 Substance Abuse and Mental Health Services

Administration (HHS)51.3 52.8 59.6 -2.80

221 Missile Defense Agency (DOD) 51.0 50.2 1.60222 Office of the Inspector General (DOD) 50.7 0.00223 Foreign Agricultural Service (USDA) 49.1 52.6 56.2 -6.70224 Office of the Chief Financial Officer (OPM) 48.5 54.8 55.6 -11.50225 Office of Postsecondary Education (ED) 44.8 34.5 39.7 29.60225 Office of the Under Secretary for Science and

Technology (DHS)44.8 59.8 51.9 -25.10

227 Office of Federal Contract Compliance Programs (DOL) 44.6 0.00Army Audit Agency (Army) 0.00Office of Labor-Management Standards (DOL) 0.00Office of the Chief Human Capital Officer (HUD) 0.00Office of General Counsel (HUD) 0.00Office of Community Planning and Development (HUD) 0.00Office of Fair Housing and Equal Opportunity (HUD) 0.00Office of the Chief Financial Officer (HUD) 0.00Office of Field Policy and Management (HUD) 0.00Assistant Secretary for Housing - Federal HousingCommissioner (HUD)

0.00

Office of Chief Procurement Officer (HUD) 0.00Office of Public and Indian Housing (HUD) 0.00Office of Chief Information Officer (HUD) 0.00Office of Policy Development and Research (HUD) 0.00

PARTNERSHIP FOR PUBLIC SERVICE 5/5