ERP in the cloud for public sector | James Norman | March 2016

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ERP IN THE CLOUD FOR PUBLIC SECTORJames Norman, Public Sector CIO, EMC UK


Digital Transformation of Public Services

Research was conducted by Opinium Research online amongst 614 UK business decision makers and 2,006 UK adults aged 18+ - July 2015


Supply Utility Deliver Business Value

Infrastructure Applications

Server Deployment Service Delivery

A Shift In The Conversation for PS Cloud ICT

Public vs. Private Hybrid

Phase 1On-Demand Utility

Phase 2Digital Transformation

Project Strategic


Enterprise

Cloud Native Business

Phase 2Phase 1

• Self-service

• Unmanaged

• Commodity utility

• Public, multi-tenancy

• Developers, SMBs

• Partial Security


Phase 2

Enterprise


Phase 1

• Mission-critical workloads

• Hybrid architectures

• Managed services

• Architectural resiliency

• Seamless, cohesive experience


Phase 2

Enterprise


Phase 1

Phase 2 Requirements• Enterprise application automation

• Enterprise-class hyper scale

• Infrastructure management

• Application management

• Unified control plane

• Full security


Systems Of Record• IT driven• Transaction oriented• Back-office ERP systems• Data centric• Safe & secure

Systems Of Engagement• End user driven • Interaction-oriented • Contacts and connections• Digital (social / business, transactions)• Collaboration

Systems Of Insight• Analytics driven• Big Data• Business Intelligence

Built For The Enterprise

System Centric User Centric

Designed For Mission-Critical, I/O-Intensive Applications


Lifecycle Automation for Enterprise ApplicationsxStream App Director

Schedule and orchestrateapplication or operating system actions

Deploy landscapes, scheduleand perform complex operations

Select, parameterize and execute offerings from a catalogue

Orchestrate interactionwith people via workflows


Virtustream Enterprise Class IaaS

Powered by xStream • Greater efficiency & automation• Consumption-based pricing

Built for Mission-Critical Systems of Record• Application performance SLAs• Available application managed services• Planning, migration and onboarding services

Flexible, hybrid deployments• Virtual private or public architecture• Federate with on-premises private clouds

& global footprint of xStream-powered service providers


Virtustream & SAP

Deep SAP Expertise• ~200 SAP clients running production SAP• First Production SAP Customer in a Multi-tenant Cloud• First Production SAP ECC Running on HANA in the Cloud• Nearly 500 SAP HANA Instance Migrations to date• Complete SAP Portfolio Coverage, Including ERP, CRM, Analytics,

Landscape Virtualization Manager (LVM), Virtual Appliance Factory (VAF), HANA and Business One in the Cloud

Superior SAP Economics•Faster in the Cloud (Up to 50%)•Cheaper in the Cloud (Up to 65%)•Elastic and Secure in xStream Cloud•More Resilient in the Cloud

Enterprise Application Level Performance SLAs


The Differentiator – Our Software

– Hybrid Cloud Solution– Private, virtual private and

public– Single pane of glass

management – Open published APIs

– Enterprise Grade Security– Multi-tenant defense in depth– Silicon based bios integrity– Trusted community cloud

– Enterprise Risk Management– Continuous event monitoring – Continuous threat management– Integrated regulatory reporting

– Application Assurance– Sub-second application SLAs– Best in class performance SLAs– Implicit DR and backup services

– Cost Efficiency– True consumption

pricing/chargeback– Efficiency beyond virtualization– Operational simplicity

– Enterprise Class Versatility– Runs legacy applications as is– Supports major hardware vendors– Role based users and

subscriptions

Enterprise Edition

Service Provider EditionAdvisor Viewtrust


In Closing

* Based on Virtustream IaaS

Optimization of a Secure Technology Footprint - 20% to 60%+ TCO Savings- Unparalleled Enterprise Security and Compliance

Service Level Guarantees*- 99.999% Mission Critical- 99.5% Test Dev- Unique Application Performance Assurance

Utility Billing Model- Charge for Actual Consumption of Resources (µVM)- Efficiency beyond Typical Cloud ‘Allocation-Based’ models

Policy Based Orchestration* - RTO: 2 hours - RPO: 15 minutes

[email protected]@JamesTnorman

mailto:[email protected]


Additional Slides


Security & ComplianceDefense in Depth

Role based access controlRouters, switches, storage, and compute platforms securely configured and auditedSeparation of resources (network traffic, data storage)Segregation into physical zones based on level of trust associated with intended purposeEmployees security trained and tested annuallySecure system builds (OS, applications, databases and related architecture)Strong multi-factor authenticationVulnerability scanning and associated patch managementRigorous SDLC practicesEncryption of data at rest, in motion, and in useSilicon level system integrity attestation using Intel TXTContinuous system monitoring of machine system log dataCompliance monitoring and management of environment assetsSource: Gartner, Critical Capabilities for Public

CloudInfrastructure as a Service, August 2014.

Virtustream is the only CSP in the world to be

rated 5/5 for Security & Compliance

in the 2014 Gartner Critical Capabilities Matrix.


SAP Cloud Credentials125+ Clients Running Production SAP First Production SAP Customer in a Multi-tenant CloudFirst Production SAP ECC Running on HANA in the CloudNearly 500 HANA Instance Migrations To-dateMember of SAP Cloud Technology Advisory BoardMember of SAP Cloud Benchmarking GroupCertified SAP Hosting PartnerCertified SAP Cloud Services PartnerCertified SAP HANA Enterprise Cloud PartnerCertified SAP BusinessOne On Demand Provider


Forrester Wave: Hosted Private Cloud Solutions 2014 Virtustream was recognized as a leader in delivering unparalleled enterprise-class cloud solutions with strong services supporting customer experience, top security and monitoring capabilities, and an intuitive self-service portal.

– 2014 Inclusion Criteria:– The vendors were evaluated against 25 criteria grouped into three high-level

buckets including Current Offering, Strategy and Roadmap, and Market Presence.

– Cloud solution offering infrastructure services in a hosted facility – Data center presence in at least two major geographic regions– Manages no higher than the OS layer by default – Compute dedicated to customers by default

– Virtustream’s strengths according to Forrester:– Virtustream was the highest ranked vendor in the following categories: Self-

Service Access, Customer Experience, and Cost strategy– Virtustream placed in the top 20% rankings for the following areas: Security &

Monitoring capabilities, Upfront Infrastructure options, and Planned enhancements

– Virtustream was recognized for enhancements to our public cloud offering, strong user permissions, and more granular reporting capabilities.

– "Virtustream presents a strong solution for customers looking to use a dedicated cloud service that includes full cloud management capabilities while supporting hybrid deployment of resources" to manage their risk while complying with regulatory requirements.

Source: Forrester Wave: Hosted Private Cloud Solutions IAAS 2014)


Our Innovation – The µVMTM (“Micro-VM”)

– The “Kilowatt of the Cloud”

– Normalizes workloads to standardized unit of measure based on resources needed for high performance reliability:

- CPU - Memory

- Disk I/O - Network Throughput

– Enables application performance SLAs by way of assuring and securing resource pools for workloads

– Our software provisions and manages resources based upon consumption of µVMs. Its algorithms consider capacity and predict demand

– Developed by statistically modeling 8 years of resource measurements from millions of workloads across thousands of VMs, including memory sharing, deduplication, etc.

One µVM = 200MHz CPU, 768Mb Memory, 40 IOPs, 2Mb/s Bandwidth

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Government & Nonprofit

ERP in the cloud for public sector | James Norman | March 2016