DATE: 04/11/2014

PRESENTATION ON ZIMBABWEAN SPECIAL DISPENSATION PERMIT (“ZSP”)

HOME AFFAIRS PORTFOLIO COMMITTEE

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CONTENTS

Purpose

Recap of key Statistical Data of 2010 Dispensation(DZP)

Background to ZSP

High level ZSP Process Overview

ZSP Application Process

Centres for ZSP Application

Online Application Progress

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The purpose of this presentation is to provide PORTFOLIO COMMITTEE with a report on the Zimbabwean Special Dispensation Permit (ZSP)

PURPOSE

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RESULTS OF THE DZP – ALL KINDS OF INITIAL APPLICATIONS

2%

17%

81%

BREAKDOWN OF APPLICATIONS

AMNESTY

ASYLUM SURRENDER

GENERAL DZP APPLICATIONS

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RESULTS OF THE DZP – PERMITS ISSUED & CLOSED – 30/09/2012

0

50000

100000

150000

200000

250000

300000

350000

Approved Closed Total

Approved

Closed

Total

242 731 51 780 294 511

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FORGO OF ASYLUM AND REFUGEE CLAIMS

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FRAUDULENT SA DOCUMENTS SURRENDERED

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POSITIVE CRIMINAL REPORTS – 6 211

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BACKGROUND TO ZSP

On 12 August 2014, the Minister of Home Affairs announced the new Zimbabwean Special Dispensation Permit (“ZSP”)

The old Dispensation for Zimbabwe Project (“DZP”) will officially close on 31 December 2014. The expiry date of all “DZP” permits which expire before 31 December 2014 is delayed until 31 December 2014

The expiry date of “DZP” permits which expire after 31 December 2014 is being brought forward to 31 December 2014

“DZP” permit-holders who wish to remain in South Africa can reapply for the “ZSP”

The requirements for “ZSP” are a) valid Zimbabwean passport, b) proof of employment / c) proof of business registration / d) proof of registration from the learning institution

The “ZSP” will be valid from 1st January 2015 until 31 December 2017

Zimbabwean nationals traveling on expired “DZP” permits will not be declared undesirable or be arrested after 31 December 2014

A service provider (VFS) has been appointed at no cost to the Department. The handling fee of the application is R870 and is payable upon application to VFS

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PERMITTING

Visa Adjudication System

PERMITTING

Visa Adjudication System

ASM

NIIS

ASM

NIISINSPECTORATE

Case Management

System

INSPECTORATE

Case Management

System

SAPS

(Criminal Record Checks)

SAPS

(Criminal Record Checks)

AFISWITCH

Criminal Record

Checks

AFISWITCH

Criminal Record

Checks

VFS

Electronic application

VFS

Electronic application

ApplicantApplicant

ZSP PROCESS OVERVIEW

Application & supporting documents

(VFS), criminal record check results (AFIS, adjudicates

Negative Fingerprints Report

Criminal Record Checked with SAPS by AFISWITCH

Application Form with Supporting Documents

VFS sends finger prints to

AFISWITCH

Applies online, submits supporting documents, takes fingerprints, pays

Approval, issue visa, send to VFS

Trace & DeportAwaiting trialists (liaise

with SAPS)

Check asylum applicants, remove

them from the database

HANISHANIS

Positive Fingerprints Report

Rejection – issue a rejection letter to

VFS

Home Home Affairs Affairs ServerServer

Fingerprints to HANIS to clean

the NPR

Fingerprints transmitted to the Asylum System

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KEY HIGHLIGHTS OF THE VFS SERVICE

ZSP program caters to 294 511 (242 731 approved and 51 780 rejected) Zimbabweans who had

applied for DZP in 2010 through DHA

Provided a website for applicants to complete their online application form between 1st October 2014

and 31st December 2014

Established and managing 10 facilitation centers in all nine provinces of the Republic of South Africa

to aid applicants to submit their application and biometrics between 1st November 2014 till 30 April

2015

Fee payments via Cash Deposit at Standard Bank branch OR Credit or Debit Card at the center

Host a dedicated website : http://www.vfsglobal.com/zsp/southafrica

A dedicated Contact Center started from 1st October 2014 : +27 (0) 87 825 0675

Working hours:- 08:00 AM – 05:00 PM Monday to Saturday

A dedicated email id : - Info.zsp@vfshelpline.com for applicants to raise queries

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Visa Application Centre (VAC)

DHA

• Contact the Call Centre for appointment

scheduling

Security check• Frisking• Screening

of baggage

• Visit VFS Global website www.vfsglobal.com

• Complete Online Application Form

Submission of physical application and supporting documents

Biometrics

At home

Scanning of application

Data storage& transfer

Documents sent to DHA

Documents returned to VAC in sealed envelopes

Permit Pass back over the counter

High Level Process

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Applicant fills the ZSP application form Online

STEP 1:-The Applicant visits the Online VAF tab and clicks on “Click Here” highlighted in colored box. Applicant is directed to the Applicant Validation page.

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Applicant fills the ZSP application form Online

STEP 2: -•Applicant updates the details in the Applicant validation page.•If the applicant data matches with ZSP database provided by DHA the applicant is allowed to fill the ZSP Application form.•If the applicant data does not match, applicant is asked to contact the call center.

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Applicant fills the ZSP application form Online

STEP: 3•Applicant fills the application form and clicks on Continue. The Form is submitted and a Unique Reference Number (URN) is generated

•A confirmation page is displayed to the applicant informing that the form has been filled successfully and next steps are mentioned to book an appointment.

STEP 4•Applicant Print the Online form and calls the call center for appointment scheduling

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● Duly completed online form. Handwritten forms will not be accepted by Department of Home Affairs.

● Applicants are requested to get original documents for verification while submitting certified photocopies

● Original passport

● Copies of passport and previous visas/Permits

● Original Bank payment / Electronic Fund Transfer receipt for each applicant

● Appointment Letter Acknowledgement

● Passport valid for no less than 90 calendar days after expiry of the intended visit. A passport copy is required while submitting the application.

What to bring to the Visa Application Centre

ZSP PERMIT CATEGORY APPLYING FOR REQUIREMENTS

Work Sworn affidavit from employer

Own Business Business Registration Document

Study Institution of Learning Admission Letter

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VFS PROGRESS – ZSP CENTRES

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APPLICATIONS RECEIVED AND BOOKINGS FOR INTERVIEWS

DATES VAF Count Appointment Count

01-Oct-14 2263 39702-Oct-14 2021 102303-Oct-14 2720 84804-Oct-14 1783 41205-Oct-14 1781 006-Oct-14 5963 106307-Oct-14 2386 91208-Oct-14 7515 146409-Oct- 14 8214 162010-Oct-14 8046 295311-Oct-14 5586 256412-Oct-14 4121 013-Oct-14 10161 356814-Oct-14 9579 391615-Oct-14 7150 4286

TOTAL 79 289 25 026

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THANK YOU