BMTC Intelligent Transport System

Bangalore, India2016

Intelligent Transport System (ITS)

Mr. Bishwajit Mishra, IFSDirector (IT)BMTC, Bangalore

http://upload.wikimedia.org/wikipedia/en/c/c0/Bmtc_logo.png

Improving Public Transport Value Chain through Technology

Key Stakeholde

r Issues

Adequate utilization of Public Transportation

Economic

viability of

STU

Increasin

g

Pollutio

n

Levels

Increasing

Congestion

Rash Driving

Lack of

accurate real

time

information U

nrel

iabl

e Se

rvic

eM

anua

l tick

et

& toll

colle

ctio

n

Increasin

g

Pollution

Levels

Forced

reliance on

private

vehiclesO

ptim

um

utili

satio

n of

re

sour

ces

Com

petition

from other

Transport

operators

Operational

Efficiency

Declining Vehicle

utilization &

productivity

Declining Profitability

Prov

ide

bette

r se

rvic

es to

co

mm

uter

s

Intelligent Transport Systems (ITS)

4

Service Reliability

Citiz

en

Cent

rici

ty

Revenue Management

Org

aniz

atio

nal

Capa

bilit

ies

Real-Time Vehicle Tracking

Improved Incident Management

Service Excellence Predictive Maintenance

Real Time Information Systems

Online Journey Planners

Customized Travel Products

Mobile App

Business Intelligence Capabilities

Operational Flexibility

Alternate Revenue Streams

Optimized Business Processes

Smart Ticketing Operations

Fare ServiceIntegration

Open Loop Platforms

Optimized Fare Structures

Elements BMTC seeks to transform



BMTC Operations

6,521 Buses 6,500+ Schedules

52 Lac PassengersDaily

2400+ Routes76,636 Bus

Trips

12.9 Lac Service Kilometres Daily

Few facts about BMTC ITS

Large scale deployment of ITS in the country in terms of infrastructure with 10,000+ online ETMs and 6500+ VTUs

Largest impact to citizens as BMTC has a ridership of approximately 5.2 million per day (Bangalore has a population of around 10 million)

VTS

ETS

PISSmar

t Card

Command & Data Centre

BMTC

ITS

Integrated ITS implementation by an STU for urban public transportation system in India. One stop solution which encompasses major components such as VTS, ETS, PIS, Smart Card, Command Centre and Data Centre.


BMTC

ITS

Intelligent Transport System (ITS)

Objective: To induce modal shift in the travel patterns of the citizens from private transport to public transport which is the need of the hour which will not just help users with comfortable and reliable transport service but also increase ridership thereby increasing revenues for BMTC. It is a win-win solution for all.


ITS comprises of three main components:

1. Electronic Ticketing System

2. Vehicle Tracking System

3. Passenger Information System

Business Model: BMTC ITS implementation is based on the BOOT (build own operate and transfer) model. BMTC will pay on a per device per month basis to the Systems Integrator.


ITS Architecture

MPLS Cloud

WAN

ILL1 ILL2

P2P

MPLS

MPLS

GPRS

GPRS

Data Centre

Command Control Centre

Depot

VTU

ETM

Electronic Ticketing System


Features Comprises of 10,000+ GPRS enabled Electronic Ticketing Machines

(ETM) Online revenue monitoring Automated and secure ticketing Reduce tamper and pilferage Spot issue of tickets and manage inventory of pre-printed tickets EOD cash audit/reconciliation of ETM and ticket bags Supports Line Checking by S&V staff On & Offline Depot Management System to address connectivity

issues Over-the-Air (OTA) upgradation of ETM terminal application

How it works? Each ETM will be fed with pre-defined schedule information which

would be operated by the conductor. ETM sends data to ITS server at a frequency of every 5 minutes.

This helps in monitoring the details of tickets issued and revenue collected at each trip in ITS application.

Backend Automation of Depot Operations

9

Bangalore Metropolitan Transport Corporation (BMTC) • Intelligent Transport System (ITS)

Schedule

Mapping

Create Duty Rota

Waybill Genera

tionLoad ETM Audit

Vehicle Tracking System

Features Comprises of 6500+ GPS based vehicle tracking units (VTU) Live tracking of buses on GIS maps Location, time & speed monitoring Generate alerts for non-adherence to schedule performance Incident management through two way communication system Over-the-Air (OTA) upgradation of VTU firmware Generation of various graphical, tabular and spatial reports on

critical parameters.

How it works? VTU sends data to the ITS server at a frequency of 10 seconds

through which the exact position and speed of the vehicle can be tracked on the GIS map.

All the bus stops and depots are geo-coded and geo-fenced. This virtual fencing will signal vehicle movement within the fence and sense when it moves out. Buses not stopping at designated bus stops can be tracked. This will also help BMTC to record bus timings as per routes and provide live information to commuters


Vehicle Tracking System Dashboard


Passenger Information Systems (PIS)


Features Comprises of 35 LCD display board at major bus stations and TTMC Real-time information on Estimated Time of Arrival (ETA) to

commuters through mobile app, website and helpdesk Dedicated Trip Planner available on mobile and website Notifications regarding service and incident related information for

commuters

How it works? The location and time details of a bus is fetched from the VTU while

the information on the route (active trips ) is fetched from the ETM. The application uses the data received from VTU and ETM to predict

the estimated time of arrival through Google algorithm.


PIS at Kempegowda Bus Station (KBS)

Challenges


Change management with a work force of around 36,000 from existing as-is scenario to post ITS scenario.

High dependence of day to day operations on network and IT infrastructure

Ensuring mapping of correct vehicles to allotted schedules is critical as the accuracy of the reports generated by the Vehicle Tracking System and the ETA predicted by the Passenger Information System entirely depends on accurate mapping.

Benefits of ITS


Induce Operational Excellence

Monitor and track service adherence and performance

Improve efficiency and decrease operational costs and pilferage

Route rationalisation and optimize resource utilization 1

Improved Citizen Services

Improves user mobility by providing reliable real time information on bus arrivals and route information to commuters through PIS, Website, Mobile App and Helpdesk

Increase convenience and safety to commuters and crew by monitoring incidents

Environmental benefits as ITS would increase public transport ridership and reduce personalized motorized vehicles on roads.

2

Business Intelligence

Automate data compilation & report generation to build a reliable MIS

Act as a one stop shop for all ITS data viewable through a web application

Utilize analytical (BI) tools to plan, analyse and appraise service

3

Benefits of ITS


Revenue Management

Integrate, automate and secure ticketing

Facilitate fare-service integration through smart cards

4

Thank You


Government & Nonprofit

BMTC Intelligent Transport System