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Community-Focused Healthcare

7/27/2017 - Blue Ridge Health

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Page 1: 7/27/2017 - Blue Ridge Health

Community-Focused Healthcare

Page 2: 7/27/2017 - Blue Ridge Health

Blue Ridge Health – Our Mission

To provide comprehensive, quality healthcare that is

accessible and affordable for all.

Private, Non-Profit, and Community-Governed

51% (or more) of our governing board is made up of Blue Ridge Health

patients who represent the communities we serve.

Comprehensive, Quality Healthcare Services

Our team of exceptional healthcare providers offer a comprehensive range of

healthcare services to support all non-hospital healthcare needs.

Accessible Locations in High-Need Areas

Convenient locations that provide access to healthcare in the medically

underserved areas of our communities. BRH also includes supportive

services (education, interpreting & transportation) to promote patient access.

Affordable Health

Cost of care is adjusted based on the patient’s ability to pay. Because of our

unique commitment to serve all, we have a disproportionally high percentage

of low-income and uninsured patients.

Page 3: 7/27/2017 - Blue Ridge Health

Today, 22% percent of our patient care costs are covered by Federal Grants

Like most healthcare systems in the region, Blue Ridge Health receives some federal funds each year

to help cover the cost of uncompensated care.

As a Federally Qualified Health Center (FQHC), BRH applies for this federal funding every three years

in the form of a

330 grant (authorized under the Public Health Services Act).

Blue Ridge Health – FQHC

As an FQHC, Blue Ridge Health is

part of the largest “network” of

primary care providers in the

nation.

25 million individuals receive care

in a Community Health Center -

over 100 million patient visits

Page 4: 7/27/2017 - Blue Ridge Health

1963 – founded in Henderson County as a part-time migrant health clinic with a mission to eliminate

health disparities in WNC

1987 – grew to become a full-time federally-qualified family practice known as Blue Ridge Community

Health Services (BRCHS)

1992 – opened a pediatric practice

1993 – the first of four school-based health centers opened in Henderson

1995 – opened a dental clinic for children

2005 – dental care for adults

2006 – behavioral health services

2009 – on-site Pharmacy in Henderson County

2012 – Transylvania County new access point location opened in Brevard

2013 – Collaboration with Pardee Hospital/MAHEC resulted in second Henderson site & Teaching

Health Center

2014 – Rutherford and Buncombe County locations opened

2016 – Polk and Haywood County locations opened. 7th Ave location opened in collaboration with

Hendersonville Rescue Mission

2017 – Jackson County new access point location opened & Rainbow pediatrics joined in Henderson

Blue Ridge Health - History

Page 5: 7/27/2017 - Blue Ridge Health

Blue Ridge Health - Service Area

7 Counties with 17 Locations

Buncombe | Haywood | Henderson | Jackson | Polk | Rutherford | Transylvania

Page 6: 7/27/2017 - Blue Ridge Health

Comprehensive primary care

Laboratory & radiology services

Preventive services

Prenatal, Intrapartum and perinatal

Cancer and other disease screening

Well child services

Immunizations

Family planning

Preventive dental

Mental health and Psychiatry

Blue Ridge Health – Services Overview

Urgent Care

Minor injuries

Pharmacy

Nutrition

24/7 access to care

Eligibility workers

Case management Interpreting

Outreach & health education

Transportation

All services listed are required by 330 Grants. They must be provided directly or through

contract with a local provider. BRH stands out by directly providing most services at each

site. The main site provides all services.

Page 7: 7/27/2017 - Blue Ridge Health

Blue Ridge Health – Sylva

April 1, 2017: Good Samaritan Clinic transferred operations to Blue Ridge

Health

Access: expanded hours (Continuing Tues night clinic; added Friday hours)

Comprehensive Services: Primary Care, Behavioral Health, POC Testing

Quality: the best care from an exceptional team of providers (new EMR)

Affordable: customized care costs that prioritize the patient

Good Samaritan Services

Nurse Care Coordination

Medication Assistance Program (BRH & non-BRH patients)

Translation Services

Prescription Assistance

Patient Navigation– connecting patients with community resources

Charity Discount Card program

On The Horizon

Facility Renovation: 12 exam rooms, 2 nursing pods, community room

Onsite Pharmacy

Pediatric Care (beginning mid-Autumn)

Page 8: 7/27/2017 - Blue Ridge Health

Blue Ridge Health – Services

FAMILY MEDICINE

complete physical exams | chronic disease management (diabetes, asthma, COPD, hypertension, etc.)

| cuts, scrapes, and minor injuries | strains and sprains | acute illnesses such as cold or flu | women’s

health services | preventive medicine

DENTAL

regular check-ups and cleanings | restorative care cavities | periodontal care | root planning |

extractions | urgent dental care

BEHAVIORAL HEALTH

counseling and therapy | care for depression and anxiety | panic disorders | anger issues | victims of

abuse | psychiatry | improved parenting skills | eating disorders

NUTRITION

eating disorders | group education | weight management | healthy eating

CASE MANAGEMENT

financial assistance – sliding scale | insurance application assistance | patient navigation –

connecting patients with beneficial community programs

HEALTH EDUCATION

Page 9: 7/27/2017 - Blue Ridge Health

55%

24%

8%

13%

Blue Ridge Health - 2016 Payer Mix

55% - Uninsured

24% - Medicaid

13% - Private Insurance

8% - Medicare & Other Public Insurance

Page 10: 7/27/2017 - Blue Ridge Health

Blue Ridge Health – Community Support

Without Community Support, we could not do this work.

30,000Last year, private donors and businesses helped provide care for nearly 30,000 community members.

While this is significant, it only scratches the surface of the healthcare needs across Western North Carolina

22%Like most healthcare systems in the region, Blue Ridge Health is Federally Qualified, meaning 22% percent of our

patient care costs are covered by Federal Grants

4 out of 5Four out of every five patients that walk into a Blue Ridge Health location are below the poverty level and 98% of them

are considered low-income.

$15 Million48% of our patient care costs are paid for with private donations, private grants, and patient revenue.

Blue Ridge Health needs $15 million each year to sustain current charity care levels.

What Does This Mean? The number of patients given the opportunity to be healthy each year depends largely on

the generosity of our communities.

Every dollar donated to Blue Ridge Health directly impacts the health of our community!

Page 11: 7/27/2017 - Blue Ridge Health

Blue Ridge Health – Community Support

Thank you for your partnership!

Harris Regional Hospital

Jackson County Department of Public Health

Eastgate Pharmacy

Western Carolina University & Southwestern Community College

Volunteers & Students

Community Support

Area Faith Communities

Civic Organizations

Local and Regional Foundations

Great Smokies Health Foundation

Sisters of Mercy of North Carolina Foundation

Individual Donors

Donating to Blue Ridge Health- Sylva: Covers the cost of care for patients who cannot afford an office visit.

Helps to purchase supplies, equipment, and medications needed.

Page 12: 7/27/2017 - Blue Ridge Health

To Learn More Visit:

brchs.com

Blue Ridge Health - Keep In Touch!

facebook.com/BRCHS

Rebecca Mathis

Community Engagement

[email protected]

828-447-4334

Joint Commission Accredited for Patient Safety and Quality –and- Primary Care

Medical Home (PCMH)

Recognized by National Committee for Quality Assurance

(NCQA) as a Level III Patient Centered Medical Home (PCMH)